Customer Ratings & Reviews

I have not yet opened the box. I have not yet opened the box. I have not yet opened the box. I have not yet opened the box.

Works for Dads, but only has three apps and no vudu. Had to trick through utube to get to our vudu account.

Disappointed the player doesn't have a display on the front of it.

Even my Gilligan's Island DVDs look phenomenal. Dug 'em out after Dawn Wells passed away. Kept my Oppo player and put it in another bedroom. We all have a stash of plain old vanilla DVDs around the house. This player is worth purchasing just for that. Will upscale 720p to close to Bluray resolution. And make Bluray look better too; not up to 4K, don't let someone explain to you that these players can upscale to 4K. They cannot. You need to purchase a 4K disc to experience true 4K. AND, don't forget a better HDMI cable as well. So you're budget just went up another $100 or so. LOVE THIS PLAYER! Cheap (or inexpensive), $300 for this is a small admission price. No removable power cord is my only complaint. Have a few upscale cords I would have used on this piece. Most people today are out of the physical media game as streaming has become the biggest advancement. Plus you have to create space to store all your titles. But, pick up some 4K DVDs anyway and enjoy the best available tech to enjoy in your COVID free home. Then wait ten years when you replace this player with an 8K one. Lol

Bought an open boxed unit any it didn't work. Had to send it back.

I had the same issue with this player as I had with the X800. It was not my disks. Am currently using an older Sony player and have had no issues. It is unfortunate that Sony would put out the next generation of this product with the same issues.

Player works as described. Just hoping Sony keeps the streaming apps up to date over time. Linking to network was clean and updates ran without a problem. Unit installed on Sony Bravia tv and recognized it out of the box.

Is okay for watching movies is recommending for entertainment

Sony doesn’t miss with this 4K UHD Player. One feature that I would ask to fix would be the option to select Dolby Vision as you need to switch it either ON/OFF. A small nuisance but overall a great piece of equipment.

The Player blacks out when playing a DVD. The volume control does not work.

3 months into owning it, it stops playing mid-movie. Sometimes it starts again, sometimes not.

Ok player eventually returned it and just went with the panasonic Ub820

It's okay. However, it automatically turns off sometimes after you have paused the player.

I needed a new DVD player, there was no one around that wanted to help. I asked one person where the DVD was and he instruct me. There was one employee who wanted to talk with his friend not to ask how I can help you. I figured it out myself what I needed. I’ve had better experience than this. My choice was limited where to get aDVD player.

After watching 4 or movies on the Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black, I returned it. When I rented 2 or 3 Blu-Ray movies, the player worked flawlessly. However, when my wife rented 2 DVD (non-Blu-Ray) movies, they would freeze on the player. This was unacceptable and I had to return it within my 2 weeks. The sad thing is I had a 10 year old Blu-Ray player that worked flawlessly but I wanted a 4K player so I threw my good one in the trash. One of the worst mistakes I made in a long time. No, I would not recommend this player. That's what I get for not doing research on this player.

No front panel display, very slow response (>10 sec) to command, emits hi frequency buzz on 7.1 channel audio, does not store memory on partially watched disc...

I used it a hand full of times and it stopped working after 6 months. All the brands make such low quality products that it no longer makes sense to buy them. May as well just stream it. And for the record prefer Sony over LG and Samsung, so this isn’t a review I was planning to make. Save your money.

Not the best picture and sound quality. Streaming apps are minimal only limited to 3 apps unlike other Sony blu ray players that I have owned in the past

keeps freezing up,best buy will not take it back less than 2 months,cant tell differnce with cheap blue ray than this when it does work.

This blurry player was a replacement for one that was unable to load Prime Video. This new one we had installed cannot load Prime Video either!!! Additionally, you cannot install additional apps on this device. We are disappointed.