Customer Ratings & Reviews
- Model:
- UBPX800M2
- SKU:
- 6336494
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.
This summary was generated by AI based on customer reviews.
Good affordable itsm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok player eventually returned it and just went with the panasonic Ub820
I would recommend this to a friend- Cons mentioned:Reliability
Dont buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps freezing up,best buy will not take it back less than 2 months,cant tell differnce with cheap blue ray than this when it does work.
No, I would not recommend this to a friend - Cons mentioned:Display
Open Box Fail!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No front panel display, very slow response (>10 sec) to command, emits hi frequency buzz on 7.1 channel audio, does not store memory on partially watched disc...
No, I would not recommend this to a friend No dolby atmos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD part is nice but this unit fails on sound as there is no dolby atmos support
No, I would not recommend this to a friendPicture is great but.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit turns itself off if you pause it for more than 20 minutes, making it useless to me. Can't return it because I don't have the original box anymore so I'm stuck with it. Going to give it away and buy an LG or Samsung or any player that doesn't turn itself off.
No, I would not recommend this to a friendBluray install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This blurry player was a replacement for one that was unable to load Prime Video. This new one we had installed cannot load Prime Video either!!! Additionally, you cannot install additional apps on this device. We are disappointed.
No, I would not recommend this to a friendJust OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could have more apps on it and shouldn't have to manually select dolby vision.
I would recommend this to a friendPicture darker than I’m use to.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure this was a wise purchase. It was already an open box return to begin with.
No, I would not recommend this to a friendMediocrity Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best picture and sound quality. Streaming apps are minimal only limited to 3 apps unlike other Sony blu ray players that I have owned in the past
No, I would not recommend this to a friendDefective Sony UBP-X800M2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I have had this unit about 30 days but it failed while playing only the third disc. It has gone completely unresponsive. I have had good experiences with Sony in the past, but my bad experience with this UBO-X800M2 will overshadow those memories. I’ll be returning this unit at my earliest convenience.
No, I would not recommend this to a friendFails to Play 4K Movies W/O Freezing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had constant freezing issues while playing 4K titles that don't fail on other players. Sony is ignoring the issue when I speak to them. I don't think sending the player in for service will fix this issue. Sony appears to not be doing anything about it; highly disappointed.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Not. Worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap product and unreliable most of the time. Remember you get what you pay for by price.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product freezes a lot, not a good player don’t recommend.
No, I would not recommend this to a friend SONY BLUE RAY PLAYER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total JUNK...As soon as I put in a Blue Ray Disk & Pushed Play It FROZE!!! I read the Manual & it said If It Freezes up, Un Plug It to Reset it, Did & Still FROZE!!! This was My First Sony Product & My LAST SONY PRODUCT !!!
No, I would not recommend this to a friendProblems with Sony DVD 4k player!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not play 4K without sound skipping/distortion. Unit turns off ever 10 to 15 minutes on any format DVD for no reason. Impossible to watch movies. We have all new 4K HDMI cables. Talked to Geek Squad at the store and they were no help. I bought the Geek Squad coverage when we realized that there were problems that we realized when the the return period was almost up. I took as a while to install the new TV and DVD player. I don't really no what to do now!
No, I would not recommend this to a friendJust go digital- STOPPED WORKING 6mo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it a hand full of times and it stopped working after 6 months. All the brands make such low quality products that it no longer makes sense to buy them. May as well just stream it. And for the record prefer Sony over LG and Samsung, so this isn’t a review I was planning to make. Save your money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SonyLover, We're sorry to hear that your Sony UBPX800M2 has stopped working after only 6 months of use. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. If the player does not turn on even when you
press power on the remote or the player. Please follow these steps:
Turn off the player and disconnect the AC
power cord (mains lead). Wait for more than
2 minutes, and then reconnect the AC
power cord (mains lead) and turn on the
player.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Cons mentioned:Reliability
4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy freezes up,want turn on,just bad.Throw this in the junk pile
No, I would not recommend this to a friend - Cons mentioned:Reliability
Locks up just like other people said
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it just over 2 months and started locking up every ten min. I should have listened. Now I can take it back to Best Buy, how am I supposed to bring it back with the COVID shutdown? I no longer have the box.
No, I would not recommend this to a friend Re-Estatblish App and Add device each time?!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call me crazy but why does this make me log into the app to get Bluetooth from device every single time. it makes for a lot of steps that are time consuming and irritating! Sound is OK not like at store with Bass lacking
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Sony and Samsung TVs , VCR, and tablet at Best Buy. Also had Geek Squad deliver and set up. Everything went smoothly. We had no complaints.
I would recommend this to a friend