Customer Ratings & Reviews

This player has really impressed me. We recently upgraded our TV and have been on the lookout for a 4K video source to take full advantage of our new display. This player fit the bill! Let me hit on some of the things I particularly enjoy: Instant on - as soon as you press the power button on the remote the TV is on and at the root menu of the player. No boot-up sequences, no loading ads, just on. If you hit the "Netflix" button on your remote it boots directly into Netflix and you don't even see the root menu. Image up scaling - When viewing a standard HD signal, like a standard Blu-ray or standard Netflix, it really does an amazing job. The image is crisp and is makes every movie we've watched look better than than when watching them on other devices or players Video processing - When watching UHD video that supports HDR processing they look absolutely breathtaking. My wife and I both have commented "I swear that looked better at home versus when we saw that in theaters!" The colors are bright and vibrant. Motion is smooth. Contrast is rich. Speaking of contrast, we have noticed scenes that have looked dark in movies previously are actually watchable now, no more "what happened in that scene" type comments. Satisfyingly laid out remote - It's a no frills kind of thing. Just the essentials and some extras in a useful arrangement. This might seem minor, but dealing with more convoluted layouts will make you feel thankful for this thoughtful design. No to mention how well it fits in the hand. Really well done all around. Snappy app response - When you want to hop out of YouTube and back into Netflix there are no waiting times. We previously would use our PS4 for a lot of media consumption. But there are so many delays of closing one app and loading another, "Oh you are at the media section, time to make you wait while we load ads." From now on we are using the player for those items, it's just so nice to be instantly on and already watching a movie or video in less than 5 seconds. If it isn't obvious yet, I LOVE this player. It is totally worth it.

Worked well for 2 years great picture and no issues, aside from a hiccup on the Starship Troopers 4k where it would freeze and skip about 10 seconds. Funny because ST is a partial Sony film. Two days ago it froze mid movie and wouldn't reload the disc. Now it won't recognize any 4k, Blu-ray or DVDs. Sony's suggestions were completely useless, "Unplug for a minute, make sure the format is supported, make sure your discs are clean!" I keep my discs in immaculate condition so that isn't the problem as none of them have smudges or scratches. System software was current, even tried factory reset with no luck. Lifelong Sony fan, (my PS4, PS3 and PS2 still work) but this was just disappointing that it gave up. Multiple reviews note the Sony 4k players have freezing issues but everyone looks past it because "Dolby Vision" (highly overrated). But hey, when the replacement drives cost $60 I guess you can't expect too much.

I purchased open box excellent condition and it is in perfect condition!!! I think the player is of great quality and has a very heavy weight, not cheap plastic. It plays all discs even cds, so I plan to use it sometime in the near future to play music also. I feel this model is too if the line for Blu Ray Players!!!

Honestly, in comparison to most Blu Ray players this wide and heavy... But that's just the quality of a premium devices build. Like furniture when something is sturdy and heavy it usually is a sign of a quality product. I also have the smaller ubp 700 which is smaller and lighter but looks more plastic and less premium. The one thing I don't like about it is that you get no screen. It plays Hi res audio, 4k HDR, the USB connection is on the bottom right. It supports eARC so connecting is easy. In my opinion, it's the best UHD 4k players out.

Absolutely fantastic unit. Setup is simple. Works flawlessly with a beautiful image and superb sound. SACD functionality is unbelievable... i will be adding many new SACD and 5.1 albums to my collection.

The Sony UBP-X800M2 produces bright, detailed images on our UHD TV, not only from 4K discs but also in up-converted material on lesser discs. The sound quality is excellent when playing CDs or SACDs. Wish that the remote were backlighted but, for the price of this sturdy-feeling unit and its level of performance, I shouldn't complain.

So far this Blu-Ray player is working just great. Very surprised by how easy it was to connect up and start playing DVDs! My wife has been able to work it after the first time, which has never happened before

The only reason I selected 3 stars is because I just installed this unit. I will fill out a more complete review after I've watched a few movies on this machine. This was an upgrade from the UBP-X800 Blu-Ray player I have owned for a couple of years because the M2 supports DOLBY VISION. I have just installed it and have watched a couple of partial movies on it. So far so good. Two concerns come to mind. First, I ordered the unit online for in-store pick up at my local Best Buy. I was told in the ordering process that I would receive an email telling me when it was ready for pick up. This DID NOT HAPPEN!!! I phoned the store the next day, and I had to endure about a 15 minute wait before I was able to talk with somebody. They said, oh yeah, it's available for pick up now. Not happy with that. Secondly, I was extremely disappointed at the VERY limited options for streaming....totally different from the previous unit. I have no clue why SONY would do such a thing. All this being said, because of two years of great experience with the pre-M2 model, I anticipate excellent viewing performance with this M2. I will add to this review in a few weeks after I have had an opportunity to watch a few Blu-Ray 4K movies on this machine. In the meantime, Best Buy, you really need to back up what you say you will do, or don't say it.

This Blu-ray player is more expensive than the X700 but after owning both of them there is no comparison. The X800 blows it away in terms of build quality. Just a much nicer player all the way around.

I wanted to love this player. It looks great, feels solid and runs virtually silent. Played everything I tossed in and looked and sounded very good ie; DVD/BR/SACD/DVDA and 4K. Now for my issues.... *Interface was a little clunky and sluggish. *WiFi was effectively disabled and unrecoverable after startup firmware update (from v46 to v50) *4K playback froze once about 15 minutes into Spider-verse required restart. *Was unable to play any of the streaming apps due to WiFi issue above did not attempt hard wiring (Nor should I have to) *Dark Side of the Moon Blu ray had audio drop-outs 6 times by track 5. Played fine with same cable on my normal BR player. *DVD-A Disc of Queen-The Game had several audio/visual drop- outs, no issues with same cables on old equipment. *DVD Eagles-Farewell 1 audio/video drop-out during starting menus. My HDMI cables are way above average mediabridge which have never given me issues with any sources (Xbox1x, Yamaha DVDA/Sacd and PS3 as my main BR/Streamer) TV is a Sony x900f. I thought I'd roll the dice, despite many reviewers describing similar issues but rolled snake eyes this time around. Going to start saving for the entry level Pioneer BR/SACD/DVDA player. Good Luck!

Same as UBP-X800 @ no real improvement ___ (only negative = Dvd sales are dropped @ online only = some stores wanting 3x retail) ___ DSEE and image upscaling is near perfect (4:3 @ 480 80s tv shows look upgraded to 720) ____used with SONY (A90K, xbr800G, Straz3000es, Sony soundbars) ____ due to fully sony setup all Tv and audio features works via whichever remote

I just replaced my 40” Samsung smart tv (at least 8 years old) with a new one. Quite an improvement in that time. Great picture and am much happier with the leg support being on the ends instead of the center! Great tv and superb quality!

All 4k players are region free it is dvds and blu rays that are coded. But because this plays 4k you will be able to watch blu rays and dvds from other countries on this. I know this because I recently purchased a blu ray that was from Finland because the movie has never been available on blu ray in the US and it plays fine. Many years ago I purchased a dvd and upon receiving it was on the PAL system from England. I thought it was a wasted purchase, but that plays on this player. It is a region free player.

Excellent sound and video capabilities. I purchased this mainly for the audio capabilities in particular the sacd and DVD audio. So far I'm very happy with what I'm hearing.

One of the best 4K player that i ever had picture quality are amazing even though if u r watching blue ray video it enhance the video clear like ur watching 4movie. A little expensive compare to some other brand but its worth it with your money go buy for it.

Fine player that does everything well. One caution though is to make sure you have good 4K capable cables otherwise the automatic setup will not work properly.

Video quality is excellent. It has more features than I need but I got it for the enhanced audio and video.

Great picture, Great Quality blu-ray player if u want something that will last get this!

Works well during my first month of owning this, glad i only need one remote as my tv and soundbar are also Sony products

Only used it once, but had no problems and worked just fine. It's nice when out of the box and no problems.