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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,132 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that mates well to my Sony tv. Picture is detailed and audio very clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    UHD Blu Ray Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality for an insane price. Definitely worth getting

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Sony should be better!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player worked great at first. Over time player freezes and makes loud popping noise. You have to unplug to reset player. I would recommend extended warranty. I've always bought Sony products but not anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player that creates a fantastic picture!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Blu-Ray player. Easy to setup and use. It's also convenient that it's also a streaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP-X800M2 4K Blu Ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and very quick response. It loads quickly when switching from YouTube to Amazon Prime to Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent output, simple operation. Simple setup..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    4k Freezes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was the best for the money. Many reviews talked about the picture freezing. I thought an update would take care of that if it happened. It happened, I updated, still happened. Picture good what it works. The other reason I got this unit was to play back my SACD and my DVD-A, for that its flawless!! I then picked up the Panasonic 820. Picture and control wise, it blows away the Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hd4k Blue-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blue-ray unit powers up quickly and has great color and the sound from my speakers is bring life to the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    First one died in two weeks, but…L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my second unit. The first unit was occasionally unresponsive to both the remote and direct button presses and required unplugging to reset. The second one has been okay so far. Sound quality and image seem fine. I just hope it lasts.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    It does the job

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Sony UBP-X800M2 UHD player and it does the job that's expected for a 4K Blu-Ray disc player. No issues with installation and playing 4K movies, Blu-Ray movies, DVD movies, or even music CDs. No issues with HDR on movies and I haven't noticed any issues with Dolby Vision, except that you have to manually turn it on and off. That's a first world inconvenience, but not a dealbreaker. I stream the majority of my movies now, but having a quality disc player for movies that have already been bought is worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JStory17,

      Thanks for the positive review! We are pleased to see comments like this! Thanks for choosing Sony!

      Regards,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this blu ray player it came with 2 movies and really I can’t say nothing bad

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and absolutely no issues with Dolby Atmos or Vision

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great 4k dvd player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great will buy again easy to set up look like it will last forever

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Okay when not throwing an error or skipping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this for almost 2 years now and at this point it is just kind of OK. There are enough "wrong format" errors when inserting DVD, Blu-Ray, or 4K discs to be obnoxious. Ejecting the disc tray and closing it a few times normally resolves this issue. The same DVD and Blu-Ray discs work fine in other players, namely our PS4 and PS5. We've also encountered quite a bit of skipping, frame drops, and just outright picture loss. Again, does not happen with the same disc in other devices. When it does work the picture looks great. It's just a shame that every time we go to watch a movie there is a high probability of some error occurring when either trying to start the movie or during the movie.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic video & sound!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will play DVD's, Blu-Ray, HDR (4k Ultra) and CD's and from a USB device or network media server. The setup is easy and it can connect to your network via an ethernet cable or wireless. It also has Bluetooth and will connect to paired headphones or speakers! The volume control on the remote is not universal, and it will only connect to 14 of the main TV brands. It also has built-in apps for Amazon Prime Video, Netfix and YouTube

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player, great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Blu ray, I'm a big fan of Sony products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Locks up, not very responsive, *slow*.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the X800, not the X800M2. Mine boots slow, about 10 seconds minimum. Splash screen sits there a long time, and is in 480p. No option to upgrade the menu and splash screen to 1080p. Does not always recognize theres a disc in the tray at startup, I often must hit eject twice to get it to recognize the disc. Three times it has frozen up completely and wont even turn off, so I must unplug it. Takes forever just to turn off! I hit the button on the remote and it's 18 seconds later the LED is off. ***Wow.*** For the HDMI controls, its often overridden by the TV - I hit play, and my Yamaha reciever opts for the TV input (over fiber optic) rather than the higher bandwidth feed straight from the HDMI from the player. Annoying, but you may not get that if you use a 4k enabled amp (mine is 1080p compatible fed by the second HDMI output for audio). Menu is very slow to boot apps. Does not always remember the position you were at on a disc, so I must often navigate to the position I was at... I would definitely go with Panasonic if I had to do it again - never had issues like these with my Panasonic Blu-Ray player.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit that works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my Blu-Ray player in my PS3 when that player would no longer play DVDs. Connected easily and interfaces well with my LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy transaction! Purchased on-line and picked up in store. Purchase was ready in about 30 minutes.

    I would recommend this to a friend
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