Customer Ratings & Reviews
- Model:
- UBPX800M2
- SKU:
- 6336494
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
SONY IS JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk android ran crap. Died after a year. NEVER buying Sony again. Avoid all Sony and save some money.
No, I would not recommend this to a friend Disk Not found
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased UBP-X800 three years ago from BestBuy. Since last 12 months it stopped working. Every time I insert a disk it did not recognize it and displayed No Disk message. I tried everything from updating the software to factory reset but nothing worked. I followed community weblogs but no luck. Today I contacted Sony customer support and they had no clue as why an expensive BD player is not recognizing the disk. I never had bad experience with my Cathode ray Sony TV or Sony Cyber Shot Camera. This time Sony failed to deliver a quality product
No, I would not recommend this to a friend- Cons mentioned:Reliability
JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK, I HAVE PLAYED MAYBE 15 TO 20 MOVIES IN IT AND IT QUIT WORKING.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanielG, We are sorry to hear that you are experiencing issues with your UBPX800M2. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help and get more information? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case ID:
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Carl
- Cons mentioned:Reliability
Charles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one both done not work. Barely used sony replaced the first dvd player it was under warranty now the new one doesn't work do not buy
No, I would not recommend this to a friend - Cons mentioned:Reliability
Will Not Last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this player and it did not last two years. The unit began to no recognize all dvd's then it just quit, the power will not come on at all. A piece of junk from my experience
No, I would not recommend this to a friend - Cons mentioned:Reliability
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One Star is too much! locks up and freezes constantly regardless if disk is clean or not. Absolute junk!
No, I would not recommend this to a friend Finicky and finally doesn't work after 13 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a whole new system - TV, This 4K Blu Ray, Stereo.... The only 2 Sony products both give me issues. I have NEVER been a Sony fan but was talked into these based on the sales guy and reviews. My TV just shuts off randomly and this Blue Ray player has been so finicky......works some times....doesn't others. I now keep an older blu ray hoooked up so when the Sony doesn't work I at least have something to watch. Last night the Sony Blu Ray wouldn't power on, we unplugged it and plugged it back in and it powered up but then would not play the movie...tried 4 different movies never got it to work......sticking with my older Pioneer until I can find a Pioneer 4K
No, I would not recommend this to a friendDO NOT BUY THIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine 4k player just stys frozen the entire time. I called Sony to get it fixed and they refuse to try to do so. Sony products are trash, always have been and always will be. DO NOT BUY THIS BLU RAY PLAYER. YOU WILL REGRET IT
No, I would not recommend this to a friendSkipping and freezing galore
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly freezes or skips on 4K Blu-ray. Go with the Panasonic.
No, I would not recommend this to a friendNot tested open item!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open item defective! Missing remote control! Bad customer service!
No, I would not recommend this to a friendDO NOT BUY A SONY DVD PLAYER, WASTE OF MONEY.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from Sony DVD Players, I bought one six months ago, USED IT NO MORE THAN TEN TIMES and it stopped working. I took it into Best Buy and they told me that it would be Eighty Five dollars to be inspected.
No, I would not recommend this to a friendWould not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up and cannot turn off or on with remote, have to turn power off / unplug to get it going. Read online this is a problem with Sony , a lot of people complaining, very disappointed
No, I would not recommend this to a friend
