Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3131 reviews
(3,131 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great addition to my home theater
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony 4K Blu-ray player to pair with my Samsung 65 in 4K tv and couldn't be more pleased! Great quality, features and ease to setup and use. Great player for the price and works great with my TV
I would recommend this to a friendRated 4 out of 5 stars
Sony 4k player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K player. Lots of settings to choose from. If you own a Sony TV it's definitely worth it to stick with the brand for connected devices. Pass through options, Dolby Atmos and DTS-X. Only draw back is having to manually switch in settings when watching Dolby Vision movies. The device will not automatically change picture mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cody, thanks for choosing and purchasing our product. We're glad you are enjoying it. We understand your feedback regarding the manual switching to enable Dolby Vision. The UBPX800M2 model does require manual switching in the settings to enable Dolby Vision when watching movies. Unfortunately, there is no automatic setting for this feature. To activate Dolby Vision on your Blu-ray Disc player, please follow this link:
https://www.sony.com/electronics/support/articles/00199921?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Very Clear 4K video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play CDs on it and they have amazing fidelity. Plus it can play various forms of HI Fi music. Results in very clear, like in in the group, in my living room clear. Item was easy to set up and connect with my wifi.
I would recommend this to a friendRated 5 out of 5 stars
Great player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this player for a few months. The picture is amazing. It has all the features I wanted (SACD, Dolby Vision, HiRes audio), super quiet, and came with a couple of movies. Leagues better than my previous Blu-Ray player.
I would recommend this to a friendRated 5 out of 5 stars
I’m enjoying it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solidly built component that plays the majority of dvd/cd formats. As noted by others, it would be nice to have a small digital screen while playing audio cds so you don’t need to turn on the tv. For me, I’m not sure the next level of players is worth the return on investment especially with this model being a third of the price. Not knocking the quality of other players only that Sony has this model at a fair price point for the options it comes with.
I would recommend this to a friendRated 5 out of 5 stars
Sony is still top of the line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you view a 4K disc, you have the ultimate treat in picture quality definition. There is nothing that compares to the crystal clear spectrum of colors and pinpoint details that come alive like no other format. Blue Ray is good but second best compared to 4K. And the SONY 4K player is a top of the line 4K player as one would expect from a quality mfgr. Controls & remote are intuitive; straightforward and easy to use; no learning curve required. The discs load quickly w/o delay and picture quality is second to none. Although one could pay a great deal more for a 4K player, it is doubtful it could surpass the build quality, picture display, and dollar value of the Sony UBP X800 M2. Hours of research and reading "reviews" of all the 4K offerings boiled down to choosing the SONY.
I would recommend this to a friendRated 4 out of 5 stars
Perfect for HiRes Audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for HiRes Audio. Purchased since it will play SACD and DVD-Audio disks (older formats) for multi-channel surround sound music. Audio sounds fantastic and this device can play multi-channel and hi-res audio in almost any format. Have been enjoying playing Bluray Audio and older DVD-Audio discs. I do not use this player to play movies or videos. Only negative so far is that the remote is not the greatest. For the intended use (only audio) it is a bit expensive. But for SACD and DVD-Audio the alternatives are limited. For playing audio, works perfectly and sounds incredible.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound good lpcture.and a better picture. Good for 4k.
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, we love to watch movies with Sony it works great with our Sony Tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathyar,
We're delighted to hear you're loving your UBP-X800M2 and enjoying movies with it, especially how well it pairs with your Sony TV—It's fantastic when our products work seamlessly together to create an even better home entertainment experience.
Thanks for choosing Sony!
Sincerely,
Jenn.
Rated 5 out of 5 stars
Great player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and it works well with all dvds, blueray, and 4K. Great picture quality.
I would recommend this to a friendRated 5 out of 5 stars
blue ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as it should.no complaints. easy to set up. very important
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamC, thanks for that wonderful review!
We are pleased to know the UBPX800M2 is working as it should with no issues. Our development team worked hard to deliver a responsive player with great functions and, of course, to make it easy to use and navigate so you can spend more time watching your movies!
Thank you so much for your words and for choosing Sony for your home entertainment!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
High quality from Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks great and performs great. I've had an LG which was terrible and didn't display 4k videos that great. This is a huge improvement and works flawlessly with my Sony tv
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box excellent. Quality as described, and came in original packaging. Would never know that it was an open box product by looking at it. Works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cedric, We’re so glad to hear your open-box purchase was a hit! It’s awesome that the quality matched the description and it arrived in pristine condition with the original packaging. We love knowing it’s working great for you too! Thank you for choosing Sony. -Jess
Rated 5 out of 5 stars
Toan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Device. The quality of sound and video; and it is easy to set up and connect to many other devices in different brand. the structure of the body this player is so good. it run quietly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent bluray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking between Panasonic ub8 series and this one, ended up buying this one. Satisfied with play quality, audio quality, time to load the disc. One time it got stuck in close to 2 months usage. Overall happy with the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Subhash,
That's great! We're glad to hear that you like the picture and sound quality of the Blu-ray player. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This newer model replaced , my older ubp x800 which had alot of issues , Sony added Dolby Vision on this model & fixed several issues , I would definitely recommend this to anyone looking for a nice 4K Bluray player .
I would recommend this to a friendRated 5 out of 5 stars
Still a great player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the original X800 for years and never had any issues with it whatsoever. Never used it as a streaming player and don’t plan on using this one that way either so I won’t comment on that at all. As far as playing 4k , Blu-ray, or DVD discs, this thing is tops. Solid, heavy build, and great looks. Replaced my original in the main room with this and moved the original to the bedroom. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Blu Ray
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu Ray rocks. I have to add more characters to make this review matter. I hope this satisfies the criteria. Generally, less word make more of an impact...
I would recommend this to a friendRated 5 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old Sony with old technology. Utilizing a new 4K hdmi cable with my DVD player I cannot believe the quality of any movie that I lay in my new DVD player. Any movie looks fabulous!!
I would recommend this to a friendRated 5 out of 5 stars
Great Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy To Set up and use. Doesn't take up much room and upscales to 4K video
I would recommend this to a friend








