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Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,131 reviews
  • Rated 5 out of 5 stars

    Perfext companion to my Sony OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great integration with my sony oled tv. Very happy with the performance and ease of use. Sony quality as a really good black Friday price. One caveat is you need to manually enable the dolby vision settings when watching dv content. This could be a deal breaker for some. Just an observed annoyance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the great quality of this 4K player. The price and size are excellent. The video and audio are outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product - Even Better Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a variety of Blu-Ray players before purchasing this one. Didn't need any of the features of the $500 models. This one is great for 4K movies. Audio quality is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K upgrade from Blu-ray. It was a bit pricey but forth the money when paired with a 4K TV. The features are great and easy to follow. The audio options are fantastic and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome UHD Blue Ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has an incredible picture quality and also does an outstanding job playing cd's. set up was easy and I had it connected to my AV receiver and playing movies in no time. I played the SOLO UHD movie and it played the sound track in Dolby Atmos which blew me away. Also did an outstanding job with incredible detail in the picture with the first Daniel Craig James Bond Movie Casino Royal. The sound was great even if it wasn't Dolby Atmos. Even my music CD's sound amazing with this player. Get it, you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A slim high functioning 4k Ultra HD Blu-Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little unit that is slim, easy to use and provides a great visual and sound whether playing a CD or upscaling a DVD, Blu Ray, or the 4k Ultra Blu Ray. My satisfaction is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid 4k Blu-ray Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade over the Xbox Series X when it comes to 4k Blu-ray payback. The picture is cleaner and shaper with audio having a more expanded soundstage. I have only one negative which would make my score a 4.5/5. The player does have an issue with heat dissipation with extended use as it'll start to freeze video playback. Stopping playback and giving it a few minutes to cool down, it'll play just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Blu-Ray Player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K Blu-Ray player for the price. Picture quality is great. Be sure to pick up a high quality HDMI cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and intuitive GUI makes navigating the settings easy. Picture and sound are wonderful for my Atmos systems I’m putting together. Can’t wait to use it to its full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray player to watch Marvel movies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture, sound, and color quality of this Blu-Ray player is amazing! I bought this Blu-Ray player so I could watch my Marvel movies in a high resolution without breaking the bank. I bought this player with the Sony -55" Class X80K Series LED 4K TV, and the Sony - HT-S400 2.1ch Soundbar with Subwoofer. I get all my Marvel movies on 4K Blu-Ray Disks. This setup will give you a fantastic, cinematic experience without breaking the bank.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality software continues from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound is great. I have two UBP-X800M2 and one UBP-X1000ES. Both UBP-X800M2 at times freezes playing UHD discs. Much more often than the UBP-X1000ES does. Sometimes the X800s power up with my Sony A95K TV and won’t display anything while the TV has no sound output! My opinion is Sony has very poor programming quality in many of their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu-ray 800mu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound over the Sony 700 series in my humble opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elliott,

      That's great to hear! We're delighted you're experiencing excellent picture and sound quality with your UBP-X800M2 Blu-Ray player, and appreciate your feedback comparing it to other models.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great video and fast response.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and sound. Replaced a UBP-X700 (which is pretty great also) and the UBP-X800M2 responds a little bit faster and provides a little better picture. It does not have the apps and ability to add more like the X700, plus will not do screen mirroring. However it is a quicker responding and more stable unit than the X700 it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy construction, quick loading,flawless playback. Even non 4K Blurays look amazing. Dual HDMI outputs can be useful. Entire setup took around 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sony 4K Ultra HD Blu-ray DVD player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're so glad our Best Buy In Home Advisor recommended we upgrade our old Blu-ray player to this 4K Ultra HD Blu-ray player to match the new 4K HDR OLED TV we were also purchasing. It's apparent the mechanism is very high quality and, in combination with our new TV, the DVDs and Blu-ray DVDs in our existing library are upscaled and look so much better than before. We can't wait to see how the new 4K Ultra HD Blu-ray DVDs will look and sound through this new player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to operate, bright picture, simple features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshokL!
      Thanks for your feedback. It's a truly pleasure to hear that you're enjoying the picture and the ease of use in our UBP-X800M2 Blu-ray Player.

      The UBP-X800M2 brings scenes to life with striking highlights, deeper darks and vibrant colors.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Top Blu-ray experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its interface is somewhat outdated, and it lacks Dolby Vision on initial firmware (requiring updates). Overall, it's an excellent choice for enthusiasts seeking high-quality video and audio playback.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MASA, Thank you for sharing your experience with us! We are delighted to hear that you are enjoying high-quality video and audio playback on your Sony UBP-X800M2. We truly value your feedback regarding the interface and certain features. Thank you for choosing Sony, and we hope you continue to have an amazing experience with your Sony device! -Maria Sony_US

  • Rated 5 out of 5 stars

    Good Stuff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Plays 4K, Blue-ray and some burned DVD's. That's all we've tried so far. Linked into our Sony Sound Bar and Sony OLED TV. HDMI link controls everything with one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lights , Camera & Action !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice , the 4K format is awesome and set up with my new Sony Bravia OLED tv and sound bar makes it a theater quality experience .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In an era of streaming and Best Buy also getting rid of their physical media section, you may ask why do I need a 4K player? The answer is because it’s better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sgil,

      Thank you for the 5-star rating! We're happy to hear that you like the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US