Customer Ratings & Reviews

Big upgrade over the Xbox Series X when it comes to 4k Blu-ray payback. The picture is cleaner and shaper with audio having a more expanded soundstage. I have only one negative which would make my score a 4.5/5. The player does have an issue with heat dissipation with extended use as it'll start to freeze video playback. Stopping playback and giving it a few minutes to cool down, it'll play just fine.

Love it! I have two! I needed to replace a Samsung player that had stopped playing some disks for no reason. Don't get me wrong, I have 2 Samsung TVs and a Samsung phone. But, when I needed a new blu-ray player I hit "buy it again." I even managed to get a great open box deal shipped to me. It was packed very well and the box on the inside had all the accessories still sealed in original plastic! It's simple to set up, very user friendly, and the picture and sound are fantastic! It's not cheap but doesn't feel cheap and it didn't cost an arm and a leg either... go for it.

Great DVD Player for those of us who still use them. I wanted to watch some movies not available on streaming services and some series that now cost money to stream. I got an LG to match my TV. It worked for 2 sessions and DIED! I took it back to BB. Even though I was outside the return period, they were nice enough to allow me to swap it for another model. I got Sony and have been happy ever since. This model works like a charm. Great picture and Sound. Could not be happier with the unit or the store.

Nice sound good lpcture.and a better picture. Good for 4k.

Easy To Set up and use. Doesn't take up much room and upscales to 4K video

The gentleman who assisted me rates a five star rating because because he was that good in his career thus far. He demonstrated confidence but not arrogance a combination not often experienced by the consumer. We have lived in Orlando since 1987 and our purchases from BestBuy are significant. When we took a look at some HDMI cables, we shared what we were doing, a switch box with 4 HDMI connections. When I asked about a cat cable, he immediately took me to the new cables that were much faster than I currently had. The gentleman was very comfortable, sincere, and genuine in his whole demeaner

One of the nicest and easiest 4K players to navigate around. Tons of onboard features and 4K movies load up fast.

I purchased this player to match it with my XBR-77A9G OLED TV. Great experience, fast loading time. Perfect picture, upscaling with some older DVDs very satisfactory.

Excellent audio and video quality. Easy to use, quick to load, and quiet too. I had to return one though; the first one would freeze after and hour into a movie. The replacement unit is perfect though.

Great 4K player. Lots of settings to choose from. If you own a Sony TV it's definitely worth it to stick with the brand for connected devices. Pass through options, Dolby Atmos and DTS-X. Only draw back is having to manually switch in settings when watching Dolby Vision movies. The device will not automatically change picture mode.

On the whole, a great player! Picture is amazing, and physically it feels different than any other Blu-Ray player I've had. Love the "standard" width form factor and flat top that enables it to fit into a stack. Connected it via HDMI to a Marantz SR6014. Primary use case was wanting to be able to play back SACDs and DSD multichannel files from USB drive. I am able to play DSD64 and FLAC multichannel files from the USB key, although DSD128 multichannel does not work. Haven't tried DSD128 stereo. Wish it would support mapping a network drive via SMB and reading in the DSD multichannel files from there.

Not enough homework on my part and I did quite a bit. I guess I assumed a $225 player would at least have a front LED display. Full disclosure I am an Audiophile who likes watching movies not the other way around, this players music CD capabilities is what drew me in. I'm not big on "it loads my discs fast" I could care less I can wait a few seconds for a Bluray to load. Give me more capabilities please. It would be nice to know if the player is on or not at the least!?!?!. And you cannot load more streaming apps, wjat the what!?!?! Can someone say exclusivity deal with Prime, Netflix and YouTube only much!?!?! Let me download more streaming apps for the love of all thats sacred in the bluray player world. This is an average/good player at best. Way overpriced. user experience is terrible. No front LED display and its huge and weighs a ton that alone makes it an average/good player at best. I find that inexcusable and unacceptable. I won't be purchasing another Sony bluray player unless they change. My old 89 dollar Samsung player has a front LED display and lets you download streaming apps e.g. Disney+

Great player and superior build quality compared to any other players in it’s price range. The construction is solid and weighs 8.4 lbs! Compare that to all the other models of Panasonic, LG etc. that are very plastic, light and cheap feeling and weigh in the mid-4 lbs range. Drive is also super quiet compared to others and very stable due to the weight of the unit. I only use the player for Ultra HD Blu-rays, Blu-rays and standard format DVDs and it works perfectly providing great picture quality and sound and no technical issues. I cannot comment on using other types of media inputs with this player.

Overall a good 4K HD blu ray player. It also comes with streaming from a few apps like Netflix. Trying to add You tube TV but may not be able to. Need more time and effort to make a final call on making this a 5 star rating

Works reliably and delivers great picture and sound. 4K is so much better than Blu-ray even on Sony 65in TV. Device is easy to use. Would buy again.

It was worth the wait for the newer model. With the added features it exceeds my expectations. The picture quality is excellent and the setup couldn’t be easier.

I sought this model out over the lower-priced X700 because of its Bluetooth option, and in that alone it was worth the expense to cleanly connect to my headphones for late-night viewing. Play quality is also improved over my last 4K deck, with not only Dolby Vision (which, FYI, you have to manually turn off for non DV-enabled discs), and it's eliminated an annoying problem I was experiencing with the smearing of scenes with intense red lighting. The biggest downside is a lack of streaming options, with only Netflix, Prime, and YouTube built in with no apparent function to install more, but my TV already supplies whatever other apps I need.

This is the second on of these Sony Blu-ray player we now have in our home. The quality and ease of using makes them perfect for use by our grandsons.

First time I tried this 4K player at home, the sound was outstanding. I have other 4K players. This one stood out. It doesn't have on board display for the minutes etc.

This product met all expectations and provides optimum sound quality and to TV and video applications. Set up and initial operation was quick using provided instructions.