Customer Ratings & Reviews
- Model:
- UBPX800M2
- |
- SKU:
- 6336494
Customer reviews
Rating 4.6 out of 5 stars with 3123 reviews
(3,123 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the UBP-X800M2 Blu-Ray Player for its outstanding picture quality, amazing 4K resolution, and ease of use. Many appreciate its Dolby Vision and upscaling capabilities, along with its great price. However, some customers have expressed concerns about its reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great blu-ray player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this blu-ray player. Very simple to operate and the quality surpasses anything Samsung makes.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, very happy with the quality and price
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review of the Sony UBP-X800M2, HCustomsAudioVideo! It is fantastic to know that you are happy with the quality and price of our product. Your satisfaction is our top priority, and we are glad that the UBP-X800M2 has met your expectations in terms of performance and value. If you have any further feedback or questions, please don't hesitate to reach out to us.
Thanks for choosing Sony!
Gus
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good player with fatal flaw (for me)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed this player at first. Great picture quality and user interface. But I quickly noticed that my audio was analog into my preamp. Apparently the auto handshake for Dolby Atmos, which I don't have, defaulted to using the player's decoder for Dolby TrueHD and DTS-HD. Now, which do I want decoding: my very expensive preamp or my $400 Blu-ray player? The only setting for the audio stream is auto or off (analog). You CANNOT set it to bitstream only (a very common feature on even first-gen Blu-ray players). So I returned this unit and got the Panasonic DP-UB820P and I can select bitstream-only independently for Dolby TrueHD and DTS-HD! tl;dr Returned as I could not force unit to bitstream only for audio. Irrelevant if you have Atmos.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I have two!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I have two! I needed to replace a Samsung player that had stopped playing some disks for no reason. Don't get me wrong, I have 2 Samsung TVs and a Samsung phone. But, when I needed a new blu-ray player I hit "buy it again." I even managed to get a great open box deal shipped to me. It was packed very well and the box on the inside had all the accessories still sealed in original plastic! It's simple to set up, very user friendly, and the picture and sound are fantastic! It's not cheap but doesn't feel cheap and it didn't cost an arm and a leg either... go for it.
I would recommend this to a friend - Pros mentioned:Dolby vision, Picture quality
Rated 5 out of 5 stars
Checks all boxes for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great UHD Blu ray player. This was an upgrade for me from a player that didn’t support Dolby vision. The audio is great as well as up converting 1080 blu ray videos.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Stunning sound and picture! SONY does it again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never disappoints when it comes to picture and sound and this player delivers on both! So many features and benefits for the $ it's probably one of the best players on the market! Very pleased with it. I would recommend this to anyone who wants a fantastic 4k player!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony Blu Ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently remodeled our living room and needed a new CD player. The Sony Blu Ray player is thin and fits perfectly in our media center. It is easy to use and provides quality sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pricey Blu-ray player that I am not quite sure if it’s worth the money or not compared to the lower tear one that cost $100 less. I got this for a black Friday deal at around the same price as the lower tier one so I figured for the little bit extra money may as well go bigger however, I have not tested any other 4K Blu-ray player other than a PS5 and it does have a better quality than a PS5. I’d recommend watching an actual review or reading review from someone who knows better than some stranger on Best Buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony ubp 800
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 4k player is the top of the line in the Sony brand and is very easy to use and looks great with its sleek design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi radio,
Very nice! We're glad to hear that you like the easy to use features and design of the Blu-ray player. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great time to be had by all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Every disc I've played works exceptionally well. The quality of the video is very cinematic. I guess I'm going to have to buy a decent audio system to match the quality of this player.Oh well such a problem. if you haven't understood, I really like this player.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading several reviews about 4K UHD Blu-ray, I decided to try it. Wow! Watching a movie on 4K is almost like being there. One huge difference is no pixelation on dark areas. If you are serious about watching movies in the very best quality, this is a must.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Buy this 4k player now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and price. Very user friendly. Reliable brand
I would recommend this to a friend - Pros mentioned:Dolby vision
Rated 5 out of 5 stars
Again BestBuy Excells
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who assisted me rates a five star rating because because he was that good in his career thus far. He demonstrated confidence but not arrogance a combination not often experienced by the consumer. We have lived in Orlando since 1987 and our purchases from BestBuy are significant. When we took a look at some HDMI cables, we shared what we were doing, a switch box with 4 HDMI connections. When I asked about a cat cable, he immediately took me to the new cables that were much faster than I currently had. The gentleman was very comfortable, sincere, and genuine in his whole demeaner
I would recommend this to a friend - Pros mentioned:Picture quality, Upscaling
Rated 5 out of 5 stars
Great value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this player to match it with my XBR-77A9G OLED TV. Great experience, fast loading time. Perfect picture, upscaling with some older DVDs very satisfactory.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality easily installed and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JudithW,
Thanks for the review and the 5-stars rating! It makes us really happy to hear how much you are loving your Sony Blu-ray Player! Keep enjoying the amazing picture quality whilst watching your favorite movies!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:4k, Picture quality
Rated 5 out of 5 stars
Good quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality equipment. Easy to use remote. Played both bile ray and 4k well.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent audio and video quality. Easy to use, quick to load, and quiet too. I had to return one though; the first one would freeze after and hour into a movie. The replacement unit is perfect though.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solidly built feature packed universal player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this player. One of the last affordable truly "universal" disc players. Plays DVD, Blue-Ray, DVD-Audio, and SACD. Built like a tank. The only thing I don't like is a lack of a front display on the player. You have to use the onscreen display feature to view disc info on your TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great player, great for multichannel DSD over HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the whole, a great player! Picture is amazing, and physically it feels different than any other Blu-Ray player I've had. Love the "standard" width form factor and flat top that enables it to fit into a stack. Connected it via HDMI to a Marantz SR6014. Primary use case was wanting to be able to play back SACDs and DSD multichannel files from USB drive. I am able to play DSD64 and FLAC multichannel files from the USB key, although DSD128 multichannel does not work. Haven't tried DSD128 stereo. Wish it would support mapping a network drive via SMB and reading in the DSD multichannel files from there.
I would recommend this to a friend Rated 5 out of 5 stars
This Sony DVD player is of excellent quality .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony DVD player is definitely an excellent product of choice. I like the option of the different types of DVDs it will play. I suppose the real test of a product is time. But, so far I’m very happy with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your thoughtful review and for choosing the Sony UBP-X800M2, MICHAELS. We're glad to hear you're enjoying the versatility and compatibility with different types of DVDs—it’s great to know this feature is valuable to you. We agree: the real test of any product is how it performs over time, and we’re confident the UBP-X800M2 will continue to meet your expectations. If you have any questions or need assistance in the future, please let us know.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team








