Customer Ratings & Reviews
- Model:
- UBPX800M2
- |
- SKU:
- 6336494
Customer reviews
Rating 4.6 out of 5 stars with 3123 reviews
(3,123 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the UBP-X800M2 Blu-Ray Player for its outstanding picture quality, amazing 4K resolution, and ease of use. Many appreciate its Dolby Vision and upscaling capabilities, along with its great price. However, some customers have expressed concerns about its reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
This Sony DVD player is of excellent quality .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony DVD player is definitely an excellent product of choice. I like the option of the different types of DVDs it will play. I suppose the real test of a product is time. But, so far I’m very happy with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your thoughtful review and for choosing the Sony UBP-X800M2, MICHAELS. We're glad to hear you're enjoying the versatility and compatibility with different types of DVDs—it’s great to know this feature is valuable to you. We agree: the real test of any product is how it performs over time, and we’re confident the UBP-X800M2 will continue to meet your expectations. If you have any questions or need assistance in the future, please let us know.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid Build Quality Player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great player and superior build quality compared to any other players in it’s price range. The construction is solid and weighs 8.4 lbs! Compare that to all the other models of Panasonic, LG etc. that are very plastic, light and cheap feeling and weigh in the mid-4 lbs range. Drive is also super quiet compared to others and very stable due to the weight of the unit. I only use the player for Ultra HD Blu-rays, Blu-rays and standard format DVDs and it works perfectly providing great picture quality and sound and no technical issues. I cannot comment on using other types of media inputs with this player.
I would recommend this to a friend - Pros mentioned:4k, Picture quality
Rated 5 out of 5 stars
Sony UBP - X800M2 4K blu-ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Excellent product that allows you to see 4K movies with outstanding cinema audio.
I would recommend this to a friend - Cons mentioned:Streaming
Rated 2 out of 5 stars
Weighs a ton and is huge and no front display!?!?!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough homework on my part and I did quite a bit. I guess I assumed a $225 player would at least have a front LED display. Full disclosure I am an Audiophile who likes watching movies not the other way around, this players music CD capabilities is what drew me in. I'm not big on "it loads my discs fast" I could care less I can wait a few seconds for a Bluray to load. Give me more capabilities please. It would be nice to know if the player is on or not at the least!?!?!. And you cannot load more streaming apps, wjat the what!?!?! Can someone say exclusivity deal with Prime, Netflix and YouTube only much!?!?! Let me download more streaming apps for the love of all thats sacred in the bluray player world. This is an average/good player at best. Way overpriced. user experience is terrible. No front LED display and its huge and weighs a ton that alone makes it an average/good player at best. I find that inexcusable and unacceptable. I won't be purchasing another Sony bluray player unless they change. My old 89 dollar Samsung player has a front LED display and lets you download streaming apps e.g. Disney+
No, I would not recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Remote control
Rated 5 out of 5 stars
Nice 4K DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use. Only problem is the remote battery cover doesn’t stay. I taped it. A bit frustrating but not worth a star.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality DVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic quality great picture very easy set up as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive review of the Sony UBP-X800M2 Blu-ray Disc player, GOAT45! We are thrilled to hear that you found the quality fantastic, the picture great, and the setup very easy. Your feedback is truly appreciated and we are glad that you are enjoying your experience with our product. If you have any questions or need further assistance, please don't hesitate to reach out.
Thanks for choosing Sony!
Gus
- Pros mentioned:Dolby vision
Rated 5 out of 5 stars
Great player with wide compatibility
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great player with great compatibility. If it's on an optical disc, outside of software and HD-DVDs, this player will play it. CD-Audio, SACD, DVD, DVD-Audio, Blu-Ray, 4K Blu-rays and probably more I'm not mentioning. Sony made a catch all for all your media discs with this guy. Also does Dolby Vision, which my Xbox doesn't do.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Simply the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase excellent picture ease of set up. I would highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ETD22,
You made the right choice! We're thrilled that you are enjoying the picture quality and user-friendly functions of the 4K player. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best Video Player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the Big Thing. It works! And the little things matter too. I like the size and the weight. Makes it stackable with it at the bottom then all the short narrow skinny stuff goes on top. Also the remote -- Best remote I've owned. My older players buttons were a mess and had me pressing wrong buttons all the time. I've owned this for less then a week, and DVDs, Blu Rays, and 4ks all play with great fidelity. All in all a very fine player that should, hopefully last a very long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillOfMontana,
Thank you for the positive feedback! We're happy to hear that you like the size, weight, and remote control of the Blu-ray disc player. Thank you for choosing Sony!
-David
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Not reliable. Randomly freezes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluray player was very unreliable, the screen on my 4K samsung TV kept turning black with no audio, at first i thought it was a handshake issue but then realized that the player didnt want to power down to restart it so i would have to disconnect the power wire from the power conditioner i have all my HT products connected to which was a hassle to do when you have all your wiring setup and reconnect it back just to get the player to start working normally. I ended up having to take it to Geek Squad for service which was another aneurysm to deal with and 2 weeks later getting it back as "Unrepairable" and since i did have it under a 4 year replacement or repair warranty, i was given a refund to buy a new player which i thought i would automatically get vs waiting two weeks to tell Geek Squad I TOLD YOU SO. I honestly miss the samsung bluray players, never had an issue with those and even my higher end Oppo UDP-205 and UDP-203 and evn mt Panasonic DP-UB820 years later far after warranty expiring still work 100%
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrRuiz1983,
Thank you for sharing your detailed feedback. We're truly sorry to hear about the frustrating experience you had with your Sony UBP-X800M2.
We understand how frustrating it is when a product doesn't perform as expected, especially when it's integrated into a complex home theater setup. It's clear this issue caused a significant amount of hassle, and we deeply regret the inconvenience and time you had to spend troubleshooting.
We're grateful for your honesty, as your experience helps us identify areas of improvement for our products!
We appreciate you considering Sony products, and we hope to have the opportunity to regain your trust in the future.
Regards,
Dominick
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Worth the wait.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth the wait for the newer model. With the added features it exceeds my expectations. The picture quality is excellent and the setup couldn’t be easier.
I would recommend this to a friend - Pros mentioned:4k, Picture quality
Rated 5 out of 5 stars
4K Blue Ray
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great 4k blue rays sound incredible when hooked up to surround sound
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product met all expectations and provides optimum sound quality and to TV and video applications. Set up and initial operation was quick using provided instructions.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im impressed to say the least! Fantastic picture quality!! Was very easy to hook up and my new Sony tv paired very easily!
I would recommend this to a friend - Pros mentioned:Dolby vision
Rated 5 out of 5 stars
Upgrade in play quality, but limited streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sought this model out over the lower-priced X700 because of its Bluetooth option, and in that alone it was worth the expense to cleanly connect to my headphones for late-night viewing. Play quality is also improved over my last 4K deck, with not only Dolby Vision (which, FYI, you have to manually turn off for non DV-enabled discs), and it's eliminated an annoying problem I was experiencing with the smearing of scenes with intense red lighting. The biggest downside is a lack of streaming options, with only Netflix, Prime, and YouTube built in with no apparent function to install more, but my TV already supplies whatever other apps I need.
I would recommend this to a friend - Pros mentioned:4k, Picture quality
Rated 5 out of 5 stars
Good performance at a decent price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and setup was a breeze. The amount of apps and usb inputs was better than most of the competition. The 4k is amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Easy to use. Would recommend this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaCarter, thanks for sharing your great experience with the Sony - UBP-X800M2! We're glad to hear you've found it to be easy to use, and with the 4K enhancement you can see everything in finer detail than ever before, so you feel like you're seeing the real thing. We hope this continues to be an enjoyable experience for you, and thank you for choosing Sony! Regards, -Dominick
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Dvd player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and to get all software up dates very high quality for dvd
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Great Blu-ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always rely on Sony and this Blu-ray unit is wonderful. Glad I did the research on it — 4K is the way to go these days — now so affordable— and I’m not disappointed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Modern Blu-Ray Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first Blu-Ray player that automatically recognized my 4K movies with on-screen note, playing them immediately both visually and with sound that perfectly matches the actors' lips. It also connected quickly with my home Wi-Fi, and did not require any firmware updates. I have a LOT of remotes, and it is so nice that this player seamlessly uses the same remote as my 4K TV. Large, sturdy cabinet is a plus, as is the convenient hardcopy 106 page manual that answers any questions I have.
I would recommend this to a friend








