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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,138 reviews
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    No skips or stops smooth playback 4k disc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality. Excellent blu ray 4k player has been flawless. Dolby vision and tone mapping for those who dont have dolby vision capable tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Blu-ray experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its interface is somewhat outdated, and it lacks Dolby Vision on initial firmware (requiring updates). Overall, it's an excellent choice for enthusiasts seeking high-quality video and audio playback.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MASA, Thank you for sharing your experience with us! We are delighted to hear that you are enjoying high-quality video and audio playback on your Sony UBP-X800M2. We truly value your feedback regarding the interface and certain features. Thank you for choosing Sony, and we hope you continue to have an amazing experience with your Sony device! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    yeah Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought because it will play anything I can think of dvd audio,sacd,bluray ,4k,cd,etc... no 8k though. picture and sound are awesome. good price for some thing that does so much. standard dimensions so it stacks and looks good in rack or stand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jondoh,
      Fabulous! We're glad to hear that we were able to meet your expectation with the amazing picture, sound, and features of your UBPX800M2 Blu-ray player. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great player to have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the great things about this unit is that it even makes old movies look good. I love 4 k movies. You can see forever and the colors are great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    BLU-RAY PLAYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! I bought this item because it was region-free enabling it to play discs made anywhere. I have a copy of a film I enjoyed that was never offered in Region 1/NTSC format. When I converted from a DVD to a blu-ray player I lost the ability to view my Region 2 copy of that film for a long time. This player has not only alleviated that problem but given me the options of 4K and even 3D viewing should I choose to try either of those going forward. I love it and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    4K Blue Ray

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great 4k blue rays sound incredible when hooked up to surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Picture quality

    Rated 5 out of 5 stars

    Perfect 4k Blue ray Sony

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really love the perfect picture, the quality and the Dolby Vision is really good....definitely love watch movies in my Sony 4k blue ray...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Bluray player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged in my new Sony UPB-X800M2 Bluray player and it works great! Very easy to setup and picture quality is fantastic. The disc loads quickly as well. The remote is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blu-Ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu-Ray player is very nice. It plays videos good and with our surround sound, they are great? It's like being in the movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVenthusiast, we feel privileged to know that you're enjoying the Sony - UBP-X800M2! With support for HDR10, Dolby Vision, Dolby Atmos and DTS:X, it truly brings the cinematic experience home. Thank you for choosing Sony and enjoy every movie night! Regards, -Dominick Sony_US

  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Excellent player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this to use with a Sony 900h tv. Up until now I’ve been using Xbox one or series x as UHD blu ray player. Immediately I noticed a big difference. Not only does it allow Dolby vision from uhd disc but hdr 10 looks fantastic and even upscale Blu-ray’s are vastly improved. Honestly this has turned the tv from acceptable to me to WOW. Easily worth 150$. Unless you’re insanely picky I wouldn’t spend extra money for one of the best in class Panasonic. And I would save 50$ and go for the cheaper Sony. THIS IS THE WAY.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box excellent. Quality as described, and came in original packaging. Would never know that it was an open box product by looking at it. Works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cedric, We’re so glad to hear your open-box purchase was a hit! It’s awesome that the quality matched the description and it arrived in pristine condition with the original packaging. We love knowing it’s working great for you too! Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and to get all software up dates very high quality for dvd

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Player works great and was easy to use and connect to the internet, only drawback is there are not any apps you can download to it.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    4K DVD Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K DVD player. Easy to control. Easy to install. So many great features. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony quality still great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, we have only had one opportunity to view movies from this 4K dvd player. From the reviews I read before my purchase, this player surpasses all others as far as quality and all the plus features. Of course, these don't really matter to me but the quality of picture and audio sound we experienced was outstanding. The last brand of this dvd player which I received as a gift was a Phillips and I only was able to use it for about 10 playings of movies before it completely quit working! Hopefully, Sony quality will come through and last much, much longer!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4k uhd blue ray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 4 k uhd blue ray player, pays regular blue rays/dvds all nice and clear, has a lot to offer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great DVD player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this DVD player and the quality of it, it built very well, won’t scratch, or leave prints all over player love the texture on the top. it played some of my region free 2 DVDs, and they worked, I am very pleased with it, and you would be too you won’t be disappointed I think it’s better than most of the Sony DVD players out there in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Great player with wide compatibility

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player with great compatibility. If it's on an optical disc, outside of software and HD-DVDs, this player will play it. CD-Audio, SACD, DVD, DVD-Audio, Blu-Ray, 4K Blu-rays and probably more I'm not mentioning. Sony made a catch all for all your media discs with this guy. Also does Dolby Vision, which my Xbox doesn't do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality for the money and reliable.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for three years and it fits the bill. It’s paired with my Marantz receiver and five DT speakers. Very good picture on my Samsung 9000 and hooks up well with my Soundsystem. I also use it as a CD player as the quality is as good or better than most cd players.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Sony X800M2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Works perfectly. Apps work faster than through my "stick" streaming device. Wish it had a display on the front of the unit, not a deal breaker though.

    I would recommend this to a friend