Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3131 reviews
(3,131 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My 1st 4k/UHD Blu-Ray Player...and very easy to us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does very good job of upscaling Blu-Ray discs to near 4k quality. 4k Blu-Rays look excellent. . Did not try any DVDs. Remote is very intuitive...so easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Solidly built feature packed universal player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this player. One of the last affordable truly "universal" disc players. Plays DVD, Blue-Ray, DVD-Audio, and SACD. Built like a tank. The only thing I don't like is a lack of a front display on the player. You have to use the onscreen display feature to view disc info on your TV.
I would recommend this to a friendRated 5 out of 5 stars
Dvd player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and to get all software up dates very high quality for dvd
I would recommend this to a friendRated 3 out of 5 stars
Replacement Player
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for the same model that dies in less than (2) years. Selection of 4K players at this price point is pretty slim.
No, I would not recommend this to a friendRated 5 out of 5 stars
700 vs 800 player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Player has a bit better pic and noticable improvement in audio over the Sony 700 player. If you can afford, definitely recomend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM,
Thank you for the purchase! We're glad to hear that you like you new Sony Blu-ray player. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Can’t go wrong with a Sony!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tried Samsung, LG and others but alway return to Sony; as far as we are concerned they are the best. Wonderful sound, picture and easy to set up.
I would recommend this to a friendRated 5 out of 5 stars
A great player for all types of DVD's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having some major problems with my Samsung 4K player so I decided it was time to replace it. I watch a ton of movies from streaming, but when it's a movie that I really like I own it, either on 4K, Blu-Ray, or DVD. (I even had versions on VHS) I decided to switch to Sony as I never was happy with my last Samsung players. I can only comment as to the video quality as I recently junked my $1000 Samsung sound bar. I plan on getting a new sound bar soon. I can say that I have tried all 3 formats and the picture always looks amazing. I am very happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
This is a great DVD player
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this DVD player and the quality of it, it built very well, won’t scratch, or leave prints all over player love the texture on the top. it played some of my region free 2 DVDs, and they worked, I am very pleased with it, and you would be too you won’t be disappointed I think it’s better than most of the Sony DVD players out there in my opinion
I would recommend this to a friendRated 5 out of 5 stars
Newest Upgrade for a Much Older Player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this new Blu-Ray player as an upgrade for my older player that was at least 7 or 8 years old and although it still worked, it was starting to have the occasional issue. Therefore, I decided to purchase this new player and I am glad that I did. It works very well, although I have only had it for a couple of weeks not, and is very easy to use. The remote is very user friendly and all the features are what I expect to have in a Blu-Ray player. No complaints, just compliments and I hope that stays that way until I decide to upgrade again, several years down the road.
I would recommend this to a friendRated 4 out of 5 stars
Great 4K Player
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Only issue is that I wish it automatically detected Dolby Vision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew!
We are delighted to hear you're enjoying your UBP-X800M2! It's fantastic to know the player is performing well. We truly appreciate your feedback regarding the Dolby Vision detection; it helps us to continually improve our products, like the X800M2's ability to deliver stunning visuals and immersive sound for your entertainment. Thank you for sharing your thoughts!
Thanks for choosing Sony!
Best regards,
Estefany
Rated 4 out of 5 stars
Great functionality, so-so design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the good stuff. This player does a fantastic job, especially at upscaling content. Whatever we've thrown at it looks great on a big screen. On the less desirable side, making most of the front panel the flip down to eject the disc tray feels flimsy and cheap. A traditional tray design would be much better. The button layout on the remote is odd and unfriendly. The most important buttons are tiny and hard to find. The remote should be backlit. I'd still give it a strong recommendation, but Sony made some surprisingly poor choices.
I would recommend this to a friendRated 5 out of 5 stars
4K Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this 4K player. It was very east to setup and I find that it has a nice clear picture when watching 4k movies. Music also sounds great.
I would recommend this to a friendRated 5 out of 5 stars
Great Player and Streamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the besk 4k player on the market. It is made by sony and is a sturdy item and has solid construction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robby,
Thanks for the 5-star review! We're delighted you're enjoying the UBP-X800M2 Blu-ray player, customer's satisfaction is out top priority.
Thanks for choosing Sony!
-Aldair
Rated 5 out of 5 stars
4K DVD Player
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K DVD player. Easy to control. Easy to install. So many great features. Works great.
I would recommend this to a friendRated 5 out of 5 stars
Works great with 4K DVD's!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Blur ray DVD player, and also runs 4K DD's. Looks AWESOME!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
BLU-RAY PLAYER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect! I bought this item because it was region-free enabling it to play discs made anywhere. I have a copy of a film I enjoyed that was never offered in Region 1/NTSC format. When I converted from a DVD to a blu-ray player I lost the ability to view my Region 2 copy of that film for a long time. This player has not only alleviated that problem but given me the options of 4K and even 3D viewing should I choose to try either of those going forward. I love it and couldn't be happier.
I would recommend this to a friendRated 5 out of 5 stars
No skips or stops smooth playback 4k disc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality. Excellent blu ray 4k player has been flawless. Dolby vision and tone mapping for those who dont have dolby vision capable tv.
I would recommend this to a friendRated 5 out of 5 stars
Sony - UBP-X800M2 Blu-ray Player
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, didn't install apps, connected to internet for upgrades then disabled WiFi. Provides a good picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GDGG,
Thank you for the purchase and we're glad to hear that you like your new Sony Blu-ray player. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Satisfied with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the older version of the same model. I had had that one for nine years and used it frequently. It always performed well, and I was very happy with it. That is why I chose the same model as a replacement. I have only had this one for a couple of weeks. It is working well. I haven’t had a chance to get into its improved features. I don’t anticipate having any problems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenR, We’re delighted to hear that you’ve been such a loyal fan of this model, trusting it as a replacement after nine great years with the previous version. It’s fantastic that the new one is working well for you so far, and we hope you’ll enjoy exploring its upgraded features whenever you get the chance. We’re confident it’ll live up to the high standard set by its predecessor. Thanks for sticking with Sony! -Jess
Rated 5 out of 5 stars
Great player to have
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the great things about this unit is that it even makes old movies look good. I love 4 k movies. You can see forever and the colors are great.
I would recommend this to a friend








