Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,131 reviews
  • Rated 5 out of 5 stars

    It shines with 4K Blu-ray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this player at all. It handles 4K like a champ and I do believe it improves tired ole DVDs as well. But, with 4k Blu-ray it shines!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardC,

      Very nice! We're glad to hear that you're enjoying your Blu-ray player. Thank you for choosing Sony and we hope you enjoy your Blu-ray player from here on out. Have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great 4k uhd blue ray

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 4 k uhd blue ray player, pays regular blue rays/dvds all nice and clear, has a lot to offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not All Region Blu Ray Player!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an all region 4k blu ray player and if you google that, this model from best buy comes up first. Just wahted to warn others, it in fact is not region free. Sony doesn't sell any region free models directly. It doesn't say anywhere that it does, but it doesn't say anywhere that it doesn't, and since it plays every other format imaginable it was a bit confusing. That being said I ended up returning this one and getting a modified one that us all region from another company. However I did try regular blu ray and 4k movies and they played seem less without issue. Only reason I didn't give it a 5 was the lack of apps for being a smart device. It comes wirh netflix, prime video, and YouTube. Unfortunately you can't download additional apps. Also doesn't come with an hdmi cable which is kind of lame. It's a great basic 4k blu ray player if that's what you're looking for, just know it's smart features are limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800M2 4K DVD PLAYER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for our 4K Sony TV. Going back to DVDs and this is the best way to watch them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Prichard, thank you for your positive feedback!

      We're thrilled that the UBP-X800M2 has been a great addition to your 4K Sony TV setup. Many users appreciate its excellent upscaling capabilities, which bring new life to DVDs by enhancing their resolution to near-4K quality. The player's support for Dolby Vision and HDR10 ensures that you get the best possible picture quality, reflecting vibrant colors and sharp contrasts. Additionally, its wide format compatibility and high-resolution audio support provide a comprehensive and immersive home theater experience. Enjoy your favorite DVDs with top-notch quality!

      Thank you so much for choosing us!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Perfect 4k Blue ray Sony

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really love the perfect picture, the quality and the Dolby Vision is really good....definitely love watch movies in my Sony 4k blue ray...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jim

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and my picture improved. my last dvd player would always shut down.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wamted to like it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player should be great. It outputs a beautiful picture and upscales both bluray and quite admirably. The problem is that it skips amd paises on triple laueres discs. I returned the 700 for the same reason. Unfortunately ive bought so many discs now i am neing forced to buy the Panasonic 820 for $500 but it seems roplay all dowc as wel as Dolby Visio.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great player for me so far. It is the second Sony Blu-ray player I have owned and treats me well. The picture quality is excellent and the DVD upscaling is impressive. I recommend this to anyone who still uses physical media. We are a dying breed, Forever physical!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upscaling Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is great. The upscaling of DVDs is as advertised. It also plays PAL media flawlessly. Only problem is the playback of media saved to a usb drive. Certain brands tend to play better than others. I do have it hooked up to our WiFi and no problems there. I am not using the embedded screening apps as we already use our TV for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluray player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plugged in my new Sony UPB-X800M2 Bluray player and it works great! Very easy to setup and picture quality is fantastic. The disc loads quickly as well. The remote is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Player

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Player works great and was easy to use and connect to the internet, only drawback is there are not any apps you can download to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Player.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up and use. This is my first 4k player and so far I'm impressed, super easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Midrange 4K DVD Player

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding 4K Blue Ray DVD Player. Very easy to use especially with a Sony 4K TV. Does a great job of up-converting older DVDs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony X800M2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Works perfectly. Apps work faster than through my "stick" streaming device. Wish it had a display on the front of the unit, not a deal breaker though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome just awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!!! Watching 4k movies on our Samsung 8k TV is awesome! So clear!!! We highly recommend it, along with the Samsung 8k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this DVD player to play my old SACD’s as well as 4K blue rays. Everything works as advertised and seamlessly with my Sony television!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeQ, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony quality still great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, we have only had one opportunity to view movies from this 4K dvd player. From the reviews I read before my purchase, this player surpasses all others as far as quality and all the plus features. Of course, these don't really matter to me but the quality of picture and audio sound we experienced was outstanding. The last brand of this dvd player which I received as a gift was a Phillips and I only was able to use it for about 10 playings of movies before it completely quit working! Hopefully, Sony quality will come through and last much, much longer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a player that could play cd, dvd, sacd, etc. Since Oppo seems to be defunct this is the only reasonably priced alternative. I like the dedicated audio hdmi out. Criticisms? Since the only outs are hdmi I needed a converter (from Monoprice) to obtain a way to hook it into my stereo receiver. Also, there is no display: you must use your TV to access setup. Finally, I had a question about that setup that the Sony tech answered correctly. I am pleased with my purchase...and Best Buy price matched.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4k Bluray player.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a X800 that won't power up after 8 months. This is a newer version of that player. I am hoping this one lasts longer but just in case i sprung for the extended warranty. It does perform as a higher end player should. I also have an LG 4k player and the Sony does look like a high end player in comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this player. The picture and sound are excellent, and the interface is VERY clean and uncluttered (I enjoy sorting through sixty apps to find the one that starts the disk). At the time of purchase (5-3-22), the player holds my place when I stop a disk and go back to it later. I saw lots of reviews griping that it didn't do that, and I can only assume that Sony actually listened, because this one does.

    I would recommend this to a friend