Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,138 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Sony 4K Blu-ray player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for new Oled 4K tv. Great quality bonus is that it plays SACD audio so I can enjoy my super audio cd’s.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound and can be connected with other Sony Bluetooth speakers. Easy to use and charge lasts for hours of playing time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony HD blu-ray player

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid HD blu-ray player, and very quiet. My only gripes are that it sometimes locks up on movie menus, not allowing the movie to play or take inputs from controller. Seems to be a common issue with this model, that may be fixed in a firmware update. Other than that issue, no complaints, great quality, easy to use, and high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K HD player show great quality on your tv. Easy to operate. Crystal clear. Easy to setup and didn’t need to download updates

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    LOVE IT!!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony 4K DVD player! The on-screen menu is very easy to use. 4K movies look AMAZING on this DVD player!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Accurate and detailed sound reproduction.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my 2004 Toshiba 5 disc Changer SACD, DVD Audio DVD player. This is an awesome Blue -Ray Player nothing could go wrong with Sony products. I love listening to old my collection of CD's , SACD's and DVD Audio's. The instruments you hear are accurate and detailed sounds when you listen to it. I assigned only this for listening to music, not movies .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not All Region Blu Ray Player!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an all region 4k blu ray player and if you google that, this model from best buy comes up first. Just wahted to warn others, it in fact is not region free. Sony doesn't sell any region free models directly. It doesn't say anywhere that it does, but it doesn't say anywhere that it doesn't, and since it plays every other format imaginable it was a bit confusing. That being said I ended up returning this one and getting a modified one that us all region from another company. However I did try regular blu ray and 4k movies and they played seem less without issue. Only reason I didn't give it a 5 was the lack of apps for being a smart device. It comes wirh netflix, prime video, and YouTube. Unfortunately you can't download additional apps. Also doesn't come with an hdmi cable which is kind of lame. It's a great basic 4k blu ray player if that's what you're looking for, just know it's smart features are limited.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great detail with 4K discs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K picture. Crisp and very detailed. Will buy another for my other 4k TV. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth the money!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been searching around for a good DVD/CD player and this one does it all. The feature's of the Sony beat them all hands down. The slow motion and fast forward was stable with no flutter. The sound quality playing CD's was crystal clear with no back ground noise. Yes it was a few dollars more than some of the other brands but in the long run you can't go wrong. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good solid Player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new 4K Dolby Vision Tv, I decided to get a 4K player, but I have a Oppo BDP 103 player and with my new TV, the picture looks awesome, so I am keeping the Oppo to watch regular Blu Rays, but unfortunately, I could not afford the Panasonic 820,this was one was on sale for $200.00, and after watching some 4K movies, I am very satisfied. the picture looks great. Only a minor inconvenience, you have to manually switch to Dolby Vision. It is built very solid, very quiet and load times are fast, a very solid player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good 4K Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sony before trust there reliability and quality. Nice looking and working 4K Player good sound and picture quality loads quickly with Blu-Rays. Pretty big compared to models before measuring 16" long. Something i noticed like Sony players before it won't decode Dolby Digital Plus from an .mkv file or any other video file still shows unsupported audio. Updates never seem to fix this particular issue otherwise player works great for all other audio on files.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am not understanding the price match guarantee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quality and the price is perfect. Until the price match guarantee is invalid for the thanksgiving week. I’m not sure if I will be purchasing another product because of the price match guarantee misleading options. I’m going to be a Bjorn customer for the first time and I will be happy to do it. I feel that the best way to get you to buy is a guarantee, and the price match guarantee to mislead consumers to falsely save did me in. I have no reply from the chat and the service number

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony - UBP-X800M2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, intuitive remote. Discs load fast. I need to obtain some UHD 4k dvds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      Thank you for your review! We're delighted to hear that you're enjoying the great picture quality, the intuitive remote, and the fast disc loading of your UBP-X800M2. We're confident that once you get some 4K UHD Blu-ray discs, you'll be blown away by the incredible detail and vibrant colors they deliver on this player.

      Thank you for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid player with some streaming options

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes the place of a Sony 1100ES blu-ray that failed after jlust 16 months of service. It handles everything well, from movies to streaming, plus SACD music and conventional CDs. It lacks the display of its more expensive (but discontinued) predecessor, but otherwise looks and operates pretty much the same way--fingers crossed that it stays the course and remains less buggy and unreliable than the 1100 that caused us so many problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent when paired with any Dolby Vision TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing with paired with a matching TV. Returned the Samsung products and was sold on this Blu-ray and got the Sony x950g. Best decision ever!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY UBP-X800M2 4K ULTRA HD BLUE-RAY PLAYER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new 4K Sony Bravia 65" TV. I had to upgrade my Blue Ray Player because I purchased an Ulta 4K Top Gun Maverick DVD. This Sony UBP-X800M2 4K HD Blue Ray Player is awesome! I saw this Top Gun Maverick at the Regal theater and on the Sony Blue Ray player, it was almost like at the theater!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best quality for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great player for me so far. It is the second Sony Blu-ray player I have owned and treats me well. The picture quality is excellent and the DVD upscaling is impressive. I recommend this to anyone who still uses physical media. We are a dying breed, Forever physical!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Blu ray

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first bluray player I have ever had. It works good and the picture quality is amazing. The 4k looks great!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sound and Video

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a 4K player before this one. It was also highly rated. This one is far better. The colors are rich and bright, there are far fewer motion artifacts when watching an upscaled movie. The sound is bright and clear. Separation of dialogue is better by far. I thought that had nothing to do with the player, I was wrong. I highly recommend this unit if you want top value in a mid-price range ultra Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Ease of use

    Rated 5 out of 5 stars

    Great 4k player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is great and comes with Dolby vision which the previous model did not. Easy set up with a Sony 4K tv. Awesome player for the money.

    I would recommend this to a friend