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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Updating a Blu-ray to 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of a system update I decided to replace my old Blu-ray from another manufacturer with a Sony. I’ve had good service from their products in the past and I found this model had features that would take me into the future. I find Sony’s intuitive to use and so far every feature I’ve tried has performed as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Works well with Sony TVs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected Directly to TV On HDMI 2. TV recognized it as a Sony Bluray Player (with the correct model X800M2). The Sony XBR (2019) OLED TV remote can control this device (where applicable - Bluetooth Remote may be required). Movie Quality is great. Streaming Media - DLNA Client - works well; however, the sorting of movies, does not work for me (I have 700 movie titles, and I have to hunt for directories because they do not appear first like it does on Samsung).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to new 4 K oled sony and looks great . Easy hook up and with 4K movies unbelievable picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Best UltraHD Bluray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is excellent, disc load is very fast, sound is pretty good, picture quality meet the expectations. easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    High Quality: Fully Loaded!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness this player is simply AWESOME! It has all the apps we utilize including Amazon Prime. It was easy to connect to our devices. Yes, it was more expensive than other economical blu ray players, but well worth the money. We anticipate having this unit for several years!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP-X800M2 Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box, It visibly looked new. Watching Blue Ray or 4K disks on a non 4k TV was noticeably better picture than watching Bluy ray on same TV. The blue tooth feature connected easily to my Bose solo speaker. Very happy with my purchase, now I just have to wait for the Sony TV i want to go on sell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super 4K DVD for the Monet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Makes all of our movies pop! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Found a good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy use. Awesome picture!streaming option is good for dolby atmos content. Wifi not used.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    It shines with 4K Blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this player at all. It handles 4K like a champ and I do believe it improves tired ole DVDs as well. But, with 4k Blu-ray it shines!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardC,

      Very nice! We're glad to hear that you're enjoying your Blu-ray player. Thank you for choosing Sony and we hope you enjoy your Blu-ray player from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    DVD 4k

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with quality viewing. The price justifies the picture and operation is with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product delivers Dolby vision video and Dolby Atmos sound. Also very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player love the picture and the ease of use, Compliments the Sony 65 4K

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4K Ultra HD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture, good sound and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    700 vs 800 player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player has a bit better pic and noticable improvement in audio over the Sony 700 player. If you can afford, definitely recomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM,

      Thank you for the purchase! We're glad to hear that you like you new Sony Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to operate, bright picture, simple features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshokL!
      Thanks for your feedback. It's a truly pleasure to hear that you're enjoying the picture and the ease of use in our UBP-X800M2 Blu-ray Player.

      The UBP-X800M2 brings scenes to life with striking highlights, deeper darks and vibrant colors.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Cons mentioned:
    Reliability, Streaming

    Rated 3 out of 5 stars

    Mediocre, poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after 54 weeks and only about 30 discs - used for SACD/DVD-A primarily). Sony said that was just too bad and wouldn't pay to fix. Interface is dated and streaming is limited to Netflix basically. Won't be buying another from Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Love this olaywe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ever 4K I UHD player I halve ever owned. It’s truly is awesome and with user friendly features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, sound and build quality!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for about a year now and it's exceeded my expectations. Picture and sound quality are awesome. I was drawn to the excellent build quality and solid chassis unlike some cheaper "plastic-y" alternatives from other brands. It also plays all discs (movies and music) I've thrown at it. Price is right for the features and build quality. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Sturdy Build

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great 4K Blu-Ray player. It has frozen on me a few times, but that isn't frequent at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sound System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my sound system with this unit and am amazed at the quality of sound and ease of use.

    I would recommend this to a friend