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Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,131 reviews
  • Rated 5 out of 5 stars

    Fantastic and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic image and sound quality. Exactly what I wanted in a player. Simple interface. I dont have fo navigate through a bunch of menus dedicated to streaming services. I have a Roku for that. I wanted this specifically for my discs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and produces a superior sound and visual home theater experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray player operates quietly and it’s controls work quickly. It upscales blue ray discs and dvds, most blue ray players don’t upscale standard dvds. When I played a dvd or Netflix, the picture would have a blue tint (blue rays work perfectly) and with a few hours of trying I ended up having to change the video output to 1080p ( deep in the menu). For some reason that solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to operate. Looking forward to getting 4k TV so I can enjoy my 4k movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase excellent picture ease of set up. I would highly recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ETD22,

      You made the right choice! We're thrilled that you are enjoying the picture quality and user-friendly functions of the 4K player. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Bought this to replace my xbox one s. The xbox was not playing certain 4k discs. The player works great, the movies sound better. The only thing I would have to nit pick is, when playing Dolby Vision content, you have to exit the movie go into the menu and manually turn on Dolby Vision. Then when you are going to watch something other than Dolby Vision content, you have to make sure Dolby Vsion is turned off otherwise the picture brightness is overblown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture this unit provides in 4K is fantastic. It also upscales non-4K DVD's to look sharper. Easy set up menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality: Fully Loaded!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness this player is simply AWESOME! It has all the apps we utilize including Amazon Prime. It was easy to connect to our devices. Yes, it was more expensive than other economical blu ray players, but well worth the money. We anticipate having this unit for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 4K player...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the LG UBK90 because at the time it was the only reasonably priced player with Dolby Vision...kept freezing up and jumping frames...I took it back to Best Buy and got a replacement...same issues so I took the second one back and I saw Sony had a new player(UBP-X800M2) that supported Dolby Vision and HDR 10...I took this as a replacement and it lived up to Sony expectations...Great player with no issues...I am very pleased with this unit...only 3 apps, but I have all the apps I need on my TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony makes a great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an 80q Samsung (see seperate review of that set), this picture is incredible and the colors are vibrant. Not too many adjustments are needed to make you feel like your in the movies or at the game. Should have bought this one first, live and learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ultra Blu Ray Player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, excellent upscaling of blu ray disks. Solid build quality. Bought a second one because I like it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800M2 Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box, It visibly looked new. Watching Blue Ray or 4K disks on a non 4k TV was noticeably better picture than watching Bluy ray on same TV. The blue tooth feature connected easily to my Bose solo speaker. Very happy with my purchase, now I just have to wait for the Sony TV i want to go on sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the EZ use of the remote and how to set everything up. I hooked it together with my new cords and the quality is very well achieved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dormantgene, Fabulous! We're delighted to hear that you found the remote easy to use and the setup process straightforward. Also, it's great to know that the quality met your expectations. Thank you for sharing your positive experience with the UBP-X800M2 and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    DVD 4K Blu-Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2005 a Best Buy Pioneer DVD in Orlando. In fear of not being able to buy a new DVD, I purchased the Sony 4K Blu-Ray from Best Buy. I LOVE IT...CAN HEAR AND SEE BETTER. MY OLD DVD'S LOOK BETTER. THANK YOU SO MUCH SELLING IT.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4K player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 4K movies but to streaming through adding additional apps other than the limited ones it already comes with, such a miss on this one because it is one of the few players with 2 HDMI outputs one for video and one for audio. Nice work around if you have an old receiver but a new tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new features, the slick design, and the easy set up, the picture quality is outstanding, Sony is the only way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a year ago, and it’s been solid ever since. So much so that this is my second one for another room. Easy to use, and integrates wonderfully with my TV and sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieGuy,

      Thank you for the purchase! We're glad to hear that you like the easy to use features of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 4K bluray player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4K bluray player. I bought a 2nd one because one day these will be fazed out so had to have an extra because physical media is king while streaming is trash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart blue ray player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally purchased an LG OLEDTV and waiting to have it delivered and installed. The Sony 4K blue ray player is still in the box. I didn’t want to use it until I got a new tv. The other TV’s were not smart TVs. I could have used it since it is a smart 4K blue ray player but I didn’t. Can’t wait for my tv to be installed. Wish I didn’t have to wait until the second week in February to get it installed. I bought it a week ago. But I never had a bad Sony product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, real easy to use. It mates flawlessly with 4K Sony TV.

    I would recommend this to a friend