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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,138 reviews
  • Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the older version of the same model. I had had that one for nine years and used it frequently. It always performed well, and I was very happy with it. That is why I chose the same model as a replacement. I have only had this one for a couple of weeks. It is working well. I haven’t had a chance to get into its improved features. I don’t anticipate having any problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenR, We’re delighted to hear that you’ve been such a loyal fan of this model, trusting it as a replacement after nine great years with the previous version. It’s fantastic that the new one is working well for you so far, and we hope you’ll enjoy exploring its upgraded features whenever you get the chance. We’re confident it’ll live up to the high standard set by its predecessor. Thanks for sticking with Sony! -Jess Sony_US

  • Pros mentioned:
    4k
    Cons mentioned:
    Disc playback

    Rated 1 out of 5 stars

    Fatally Flawed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to waste time doing a pros and cons like I normally do. In the case of this player there is a fatal flaw that in my opinion outweighs any positives. This player has an issue accessing the second layer on a disc when watching longer 4K UHD movies. This means your movie my freeze, stutter, not resume after pausing, or drop out sound. For instance I was watching Everything, Everywhere, All at Once and paused the movie to get a drink. I was past half way into the movie and into the second layer of data on the disc. When I came back and pressed play the player didn't respond. Nothing I did could get the player to move past where I had paused. I know it's more expensive but you'd be better off saving more and getting the Panasonic UB820.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this DVD player to play my old SACD’s as well as 4K blue rays. Everything works as advertised and seamlessly with my Sony television!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeQ, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony UBP-X800M2 4K Ultra HD HI RES.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound quality! EASY TO INSTALL. AND PLAY. PLUS YOU CAN ACCESS Y-FI APPS.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player and Streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the besk 4k player on the market. It is made by sony and is a sturdy item and has solid construction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robby,

      Thanks for the 5-star review! We're delighted you're enjoying the UBP-X800M2 Blu-ray player, customer's satisfaction is out top priority.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - UBP-X800M2 Blu-ray Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, didn't install apps, connected to internet for upgrades then disabled WiFi. Provides a good picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GDGG,

      Thank you for the purchase and we're glad to hear that you like your new Sony Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player easy to set up beautiful picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great player. I wish that manufacturers would give more audio options. Such as rca outputs. This item has 2 options hdmi with audio and digital optical. Luckily i can run the optical through a converter into my equalizer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 4k DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture with my Sony 4K TV. Smooth operation and quite intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very good BD palyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best BD players I've had. Extremely easy to operate, and everything shows flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome but pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposedly the best right now. Compared to other Blu ray/4k it is pricey. You do get a lot more though. Paired with a 4kuhd tv things look awesome. Though the verdict is still out on how great. We watched Avatar and it looks super digital, whereas the other 4k bluray player we have it looks normal. I'm not an expert, so I can't say why that's happening, (and don't really care to know). I just want things to look great and not break.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @savingwithtalis, Great! We're very delighted to hear you're enjoying your 4K Bluray player. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    4K DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K DVD player works well with our Sony speakers and surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding 4K Blue Ray Player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Sony 4K Blue Ray Player to compliment my new Sony Q-OLED TV. What a wonderful combination!! Outstanding picture and sound quality with a 4K Blue Ray disc. The detail is amazing! In my opinion, a higher quality movie experience than you get with streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Plays everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Super Audio CD player, but they are a fortune. I wanted a Blu-Ray player, and was considering something that would play 4K video, with HDR and/or Dolby Vision. This player handles all of these formats. If it fits in the slot this player will play it. And the price is similar to many blu-ray players.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling
    Cons mentioned:
    Streaming

    Rated 3 out of 5 stars

    Basic but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a good-quality player with impressive upscaling of HD and SD to present watchable discs on 4K TVs. Plus, it plays CDs, unlike most current- and next-generation gaming consoles. The streaming apps are incredibly limited, only offering Netflix, Prime Video, and YouTube, with no potential to add more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin Logan Center Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Center Speaker!!! Sleak design and can handle the power when driven by an external amplifier. Love Martin Logan!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best UHD player ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got this I had all these UHD dvds that wouldn't play it automatically plays dvd it has a nice picture I highly recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cavaliermom,

      Thank you for the purchase! We're glad to hear that you like your new Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k dvd definitely worth it. Crystal clear images makes movies more enjoyable. Wee it o the pricey side but worth it, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and good quality and it works automatically with tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a year ago, and it’s been solid ever since. So much so that this is my second one for another room. Easy to use, and integrates wonderfully with my TV and sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieGuy,

      Thank you for the purchase! We're glad to hear that you like the easy to use features of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US