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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,138 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great blue- ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price!!! Love the Hi-Res 4K blue-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP-X800M2 4K DVD PLAYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for our 4K Sony TV. Going back to DVDs and this is the best way to watch them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Prichard, thank you for your positive feedback!

      We're thrilled that the UBP-X800M2 has been a great addition to your 4K Sony TV setup. Many users appreciate its excellent upscaling capabilities, which bring new life to DVDs by enhancing their resolution to near-4K quality. The player's support for Dolby Vision and HDR10 ensures that you get the best possible picture quality, reflecting vibrant colors and sharp contrasts. Additionally, its wide format compatibility and high-resolution audio support provide a comprehensive and immersive home theater experience. Enjoy your favorite DVDs with top-notch quality!

      Thank you so much for choosing us!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K Player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, fast playing disc reader, and it even came with 2 additional free 4K movies in the newest Jumanji film and Spider-Man: Into the Spider-verse. The best Blu-ray player I have purchased to date, as 4K cannot be outmatched. The colors are vibrant and movies have never looked better. If you are in need of a 4K upgrade, this 4K Blu-ray player is one of the best I have bought, and I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great player with no issues so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many know this is a great player with great reviews and the only common issue I have heard of is freeze ups. I have owned this for about 1 month now and have used it a fair amount and have not run into any issues so far. I believe the build date on this unit is Aug 2019 so I would hope that Sony has fixed their notorious problem by then. Has been working flawlessly which is why I have given it 5 stars. Hopefully it stays that way!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great: it was a gift for my boyfriend and he loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephinaG, thank you so much for the 5-star review! We're immensely pleased to hear the Sony - UBP-X800M2 made such a great gift and that your boyfriend is loving it. This player is built for a truly immersive viewing experience, with 4K Ultra HD playback, HDR support, Dolby Vision, and Hi-Res Audio compatibility that brings out incredible detail in both picture and sound. We're so glad it has been a hit, and thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp image, great quality, and many features. Easy to set up and connect to the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    The best 4K UHD blu ray to get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4K UHD blu ray player to get! Has everything you could want! Has HDR & HDR 10 & Dolby vision & Dolby Atmos, has a amazing upscale to 4K setting! Set it to Auto 2 in 4K upscale, makes DVDs & regular blu rays look absolutely best they can & 4K discs are absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony ubp 800

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4k player is the top of the line in the Sony brand and is very easy to use and looks great with its sleek design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi radio,

      Very nice! We're glad to hear that you like the easy to use features and design of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Disc playback

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it was supposed to. I don't have a 4K TV yet . Got the player before the tv. Much better than the one i got from amazon. The Amazon one was a $1 cheaper but was refurbished or open box and didnt day, but didn't even play any type of disk.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The UBP-X800M2 is the best line of 4K Blu-ray players from Sony. The picture quality is up there with the best and it’s one of the most sonically valued decks for the money. It delivers a 4K performance worth checking out!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Blu-ray player plays 4K movies with a breeze and I like how the little door opens when putting in the disk kind of gives it a stealth look. Overall, I’m very happy with the quality would definitely recommend this for anyone wanting a physical media using 4K Contant Sony for life

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Great player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open unit "fair condition" and it's worked flawlessly. It just included the player and no remote or cables but that was to be expected and no problem on my end. The model reads uhds without any stuttering or freezes, and upscales Blu rays really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Great picture and sound. Integrates well with receiver. No problems or concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player, looks and sounds awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer a standalone player for movies vs. playing back on console. This player has great picutre and audio quality. Almost all HDR and audio formats are supported which is why I chose the Sony at this price point. The only downside is having to manually turn Dolby Vision on and off before starting a movie, you would think this should be auto detected. This is my only gripe.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Very good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Simple to use. It integrates perfectly. Plays 4K great. Buy it!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Sony 4K Ultra Blu Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the last model I bought. Better features, doesn’t seem to freeze up nearly as much. I think so far it’s only frozen once and that was during powering it on, not while playing a disc. The first 4K ultra Blu Ray player I bought was the Sony XBP-U800 and it just freezes badly. This model is much better and reliable. I always buy Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality video and audio. Easy setup & use. Very functional remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony blue ray 4k dvd player and I am very satisfied. The picture quality is excellent. I am using it in our movie room with a 100 inch screen and the quality is amazing. You can see every little detail. I just finished watching the Avengers End Game and after watching 3 times on other devices this was the best. As soon as they go on sale again I will buy one or two more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided excellent screen quality on our Sony 4K TV and sound quality. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the EZ use of the remote and how to set everything up. I hooked it together with my new cords and the quality is very well achieved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dormantgene, Fabulous! We're delighted to hear that you found the remote easy to use and the setup process straightforward. Also, it's great to know that the quality met your expectations. Thank you for sharing your positive experience with the UBP-X800M2 and for choosing Sony! - Romeo Sony_US