Customer Ratings & Reviews

A definite upgrade. Do not sleep on this 4k player. The picture quality is excellent but, the sound quality is why I gave this 5 stars. I noticed a huge difference in how impactful and dynamic everything sounded. I mean instantly. So happy with this purchase. Yes, I caught it on sale, but, I still thinks it's worth the asking price. I have already purchased a second one for my room.

I bought this for black friday for 200 bucks to replace three year old Sony same model... because the older didn't have Dolby Vision yet and i have all the equipment to want this feature... everything else pretty much the same... just a great 4k player

Great player easy to set up beautiful picture and sound

This is the first ever 4K I UHD player I halve ever owned. It’s truly is awesome and with user friendly features.

This player works very well with my home theater. Very easy to use and high quality video.

First I'll start with the Bad/Disapointing/Hard to Explain. Compared to the previous version of Sony UHD BluRay players this player only supports 3 Streaming Apps, so if you have an online Video Library, forget about accessing it from this player. I contacted Sony, to verify this was not part of a future release, and was told in no uncertain terms apps cannot be added to this player (in the future). So the only apps you get are: Netflix, Prime Video and YouTube (paid). No MoviesAnywhere, Vudu, Hulu, UV (going away anyway).... So if you've been collecting titles, and storing UHD in the cloud you wont be able to access them, even though the previous version of this player UBP-X800 had these capabilities. Be fore warned, there is no info in their manual to identify what apps are available (asked Sony about this; no real answers why). So how does it work with UHD 4K discs, most excellent. This is is my second UHD BluRay player, the first with Dolby Vision & Atmos. Now it hard to tell where HDR comes into play and where Dolby Vision come into play. I watched Jumanji (Welcome to the Jungle) on my old player and with the new Sony UBP-X800M2, and there were some "dark" seans that were much more vibrant/decernable on the M2 player. When lighting was bright things were pretty much equivalent with the M2 player having a bit more pop in the colors, but generally hard to differentiate. In the much darker ending it was much easier to see what was moving in the shadows and the shadows seemed to contain more color detail. To some extent this is hard to explain with words, and I tried photographing both to show the difference, but the camera could not capture the subtle differences. Suffice it to say that HDR10 with Dolby Vision does improve picture quality, offering a more real/lifelike picture. Dolby Atmos certainly has improved audio quality. The sound quality from Jumanji was spectacular. I've been collecting 4K UHD Blu-Ray's for a couple of years now (It's all I buy), I probably have 40+ discs, and their production quality does seem to keep improving (can say the same for all the movies). I've been upgrading many of my DVD's to UHD quality via Vudu. Having several hundred Digital Copies in the cloud, I very disappointed I can't access them with this player. The player has better output than anything else I've used/seen. If you don't store you video collection in the cloud, this may not matter to you. It does to me.

This player is one of a select few, as it is truly universal and will send multichannel DSD from SACD discs over HDMI. Like most current disc players it does not have 7.1 or 5.1 analog outputs. So if you have SACDs, but your receiver or pre pro will not decode DSD, you will have to convert to PCM. I have not done much viewing with this player as I have used it mainly as an audio disc player. I have had no issues with it, and consider it good value for money.

Everything was fine until now it is starting to stutter when it plays. But the player is awesome, it may just need some help.

This is a good 4K player. I was reaching for the top quality Sony 4K player. However, after a lot of consideration I returned this and got the lower model which is much more small and compact. I believe the quality is the same. This particular model offers Bluetooth sound capabilities, but I didn't end up needed that so I exchanged it for the next model down. No regrets. Either model you go with you will be pleased, but for me I rather save the extra money.

Excelent purchase, recommended. Good quality and value

Got an open unit "fair condition" and it's worked flawlessly. It just included the player and no remote or cables but that was to be expected and no problem on my end. The model reads uhds without any stuttering or freezes, and upscales Blu rays really well

I was looking for a Super Audio CD player, but they are a fortune. I wanted a Blu-Ray player, and was considering something that would play 4K video, with HDR and/or Dolby Vision. This player handles all of these formats. If it fits in the slot this player will play it. And the price is similar to many blu-ray players.

First unit kept dropping signal. Odd. returned to store for a new one the next day and not a one issue. Works well with my Samsung Q80 series tv. Only wish that I could install user specific apps. Build quality is top notch. Does not feel like a cheap piece of tupperware like the other all plastic players do. Metal chassis all around is solid and well finished. Well done Sony.

I use this 4k bluray player for movies only. While I think streaming is all about convenience, on the other hand physical media still stand for quality. I have watched a few movies now and I was impressed at the quality of video and sound. If you are more into streaming then dont buy it, but if you want to experience true HD/ UHD then I definitely recommend this player.

Good picture and sound quality! EASY TO INSTALL. AND PLAY. PLUS YOU CAN ACCESS Y-FI APPS.

I was replacing a 4K player of a different brand with your model and have been nothing but pleased so far, three weeks in. There's great picture and sound quality! The menus are a bit sparse, but that's perfectly okay, as I can get to exactly what I need to without wading through 22 layers of menus. If you're looking for a quality 4K player with SACD support and don't need 3D (and who really does?) this player is definitely worth picking up.

Bought to replace a failed blu-ray player. Easy setup. Phenomenal sound. Unit is solid and heavy and does not look cheap. Only had the player for a week so far but loving it. There are a lot of settings to play around with but haven’t adjusted much of them yet. Not sure about the upscaling. Played a rented DVD and it was blurry so had to turn off that feature. I don’t use the Dolby vision because my Samsung tv doesn’t support it. I was hesitant to purchase this because of the price but I’m happy I finally did.

Absolutely stark difference between the picture quality of a 4k uhd disc vs streaming. I will only watch streaming for movie that are only available in HD and below. Higher quality confirmed 4k uhd will strictly be played on my player. Im currently using a Sony a8h oled for my display. If you intend on buying this player makes sure your display will do it justice if it doesn't look else where.

Great piece of equipment. Terrible customer service during the purchase process.

This 4K DVD player works well with our Sony speakers and surround sound.