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Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,131 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old Samsung unit. This one is way heavier, real metal. It is fast and the picture and sound is awesome, highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chief, we're glad you are enjoying your new player! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Well Built and Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet operation and its built like a tank. Went with this unit over the Panasonic because of the build quality and it doesn’t disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Sony DVD player is of excellent quality .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DVD player is definitely an excellent product of choice. I like the option of the different types of DVDs it will play. I suppose the real test of a product is time. But, so far I’m very happy with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your thoughtful review and for choosing the Sony UBP-X800M2, MICHAELS. We're glad to hear you're enjoying the versatility and compatibility with different types of DVDs—it’s great to know this feature is valuable to you. We agree: the real test of any product is how it performs over time, and we’re confident the UBP-X800M2 will continue to meet your expectations. If you have any questions or need assistance in the future, please let us know.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Awesome 4K Player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, fast playing disc reader, and it even came with 2 additional free 4K movies in the newest Jumanji film and Spider-Man: Into the Spider-verse. The best Blu-ray player I have purchased to date, as 4K cannot be outmatched. The colors are vibrant and movies have never looked better. If you are in need of a 4K upgrade, this 4K Blu-ray player is one of the best I have bought, and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp image, great quality, and many features. Easy to set up and connect to the wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player with no issues so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many know this is a great player with great reviews and the only common issue I have heard of is freeze ups. I have owned this for about 1 month now and have used it a fair amount and have not run into any issues so far. I believe the build date on this unit is Aug 2019 so I would hope that Sony has fixed their notorious problem by then. Has been working flawlessly which is why I have given it 5 stars. Hopefully it stays that way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality video and audio. Easy setup & use. Very functional remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player, looks and sounds awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer a standalone player for movies vs. playing back on console. This player has great picutre and audio quality. Almost all HDR and audio formats are supported which is why I chose the Sony at this price point. The only downside is having to manually turn Dolby Vision on and off before starting a movie, you would think this should be auto detected. This is my only gripe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Blu-ray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this new 4K Blu-ray player to go with our Smart TV, and play the new Top Gun Maverick movie with the Bose system full blast. We like being able to play our prior 3K DVDs with the improved sound. This is a great player!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 4K Ultra Blu Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the last model I bought. Better features, doesn’t seem to freeze up nearly as much. I think so far it’s only frozen once and that was during powering it on, not while playing a disc. The first 4K ultra Blu Ray player I bought was the Sony XBP-U800 and it just freezes badly. This model is much better and reliable. I always buy Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Great picture and sound. Integrates well with receiver. No problems or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Simple to use. It integrates perfectly. Plays 4K great. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k dvd player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dvd player , support 4 k easy to use and nice picture quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony blue ray 4k dvd player and I am very satisfied. The picture quality is excellent. I am using it in our movie room with a 100 inch screen and the quality is amazing. You can see every little detail. I just finished watching the Avengers End Game and after watching 3 times on other devices this was the best. As soon as they go on sale again I will buy one or two more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k Bluray Player at Great Price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this 4k bluray player. Both HDR and Dolby Vision look great. It would be nice if you didnt have to toggle Dolby Vision on and off but it's only a minor inconvenience. I had an LG 4k bluray player prior to this and you can definitely tell the difference in craftsmanship. However, I would expect nothing less from Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality when playing an 4k Blu-ray is awsome. The picture when streaming an app through it, is just adequate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Idazona,

      Thank you for the review and we're glad to hear that you like the picture quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good 4K blue ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on this 4K blue ray , pictures and sound are very nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. Easy set up, paired perfect with my Sony TV and was a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k player, nice connection options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4k UHD Blu-ray discs perfect. Loads fast and Netflix works fine. Optical port is only on the much more expensive ES model though I was able to use the second HDMI port to send lossless audio to my AVR and the first HDMI directly to my 4k UHD TV since the AVR doesn't support 4k. AVR without HDMI would only have the option for coaxial (orange RCA). Harmony Elite picked it up easy and integrated with my PS3 and PS4 fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided excellent screen quality on our Sony 4K TV and sound quality. Easy to set up and use.

    I would recommend this to a friend