Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3131 reviews
(3,131 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast! Makes what i watch a real treat. I only use the player so i cannot speak about the apps function/feature. Also i really like that I can use my LG remote on it too.
I would recommend this to a friendRated 5 out of 5 stars
4K beauty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear, fast operating, extremely easy to understand
I would recommend this to a friendRated 5 out of 5 stars
SONY 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO USE AUTO UPDATES 4K IS PERFECT !! EASY SET UP
I would recommend this to a friendRated 5 out of 5 stars
Sony UBP-X800M2 4k Players
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to go with this player as it also plays 4k bluy rays. I was very impressed with the easy of use, simple menu navigation and amazing 3D picture quality. The Sony UBP-X800M2 really does provide a better picture and better sound than the cheaper players. This player will help you get more performance and enjoyment from your discs, TV, and speakers.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K DVD Player. Hi quality = incredible sound.
I would recommend this to a friendRated 3 out of 5 stars
Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res A
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4K unit however started to freeze functions frequently forcing me to unplug it to reboot. All my audio/video are attached to a Home Entertainment system including power management hence is a hassle to unplug any units. I like this Sony 4k model's features and performance I use my system every day and for long hours. Fortunately this happened during the extremely short time of the Store's Returns policy of 15 days !!! too short for those who don't use frequently like I do. I like to believe I just got a faulty unit so I returned. BestBuy replaced with a similar unit and I bought a 2 years Service Plan for the piece of mind. Best Buy didn't have in stock and I had to wait for the replacement shipped from California. My advice on electronics if you are a frequent user, use them as much you can within a Return or Warranty period, buy a Service Plan if the product is worth it. Have a back up unit to use if your main unit is on service or shipment of replacement. Sometimes electronic equipment need a break up time just like a brand new vehicle.
I would recommend this to a friendRated 5 out of 5 stars
Willie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, simple features quite useable, strong clarity
I would recommend this to a friendRated 5 out of 5 stars
Awesome Blu-Ray player. Love the Netflix access!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Blu-Ray player was simple to install. The image quality from it is fantastic!
I would recommend this to a friendRated 4 out of 5 stars
No automatic Dolby Vision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice build. Good price. I would have given 5 stars if Sony would make "Dolby Vision' automatic.
I would recommend this to a friendRated 5 out of 5 stars
Great Companion for that new 4K HDR OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Investing in a new large 4K HDR OLED or like TV? Then this is a great companion at a reasonable price to maximize that investment if you will be keeping your disk collection. I have been very pleased. I haven't used the streaming feature as I already had a Roku streaming device that I use.
I would recommend this to a friendRated 1 out of 5 stars
HEY SONY - SOFTWARE ISSUES!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound, and easy setup. I bought my first X800M2 in November 2023, and it died in about 2 weeks. Got a replacement, and it died in about 5 weeks. A neighbor's unit died in a couple of months. I'd heard that the 700s were solid machines, but Sony missed the boat here. We'll see how my new Panasonic works out.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Bluray player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes a good product. Great picture, simple controls and easy set-up.
I would recommend this to a friendRated 4 out of 5 stars
I want to love it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, works great with my Sony TV...the reason I gave it 4 out of 5 starts is because you have to manually select Dolby Vision rather than the player auto detecting. This is the birst 4k player that I've had to tell the player whether to use HDR10 or Dolby Vision. When you buy players at this price point, you should not have to tell it how to function. I would not recommend due to this single issue; however, if your 4k TV doesn't have Dolby Vision, this would not affect you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Gary214, thank you for taking the time to share your feedback about the player. We regret that some feature failed to meet your expectation. We will pass this to the proper team for the betterment of our product. Over all, thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Great Blue-Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and ease of operation. I highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Awesome player
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to install and use. Never overheats like my lg 4k player.
I would recommend this to a friendRated 5 out of 5 stars
Budget Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The player hasn't disappointed yet, but theres very small hiccups here and there, but expected can't be perfect .. It looks way great better than my XBOX ONE, so it's a WIN!
I would recommend this to a friendRated 5 out of 5 stars
Great Blu-ray/ 4k Player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy setup, great replay resolution. Overall, very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Nice 4K Blu-ray player!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this particular Blu-ray player after doing some research on 4K players. For the money this Sony 4K player is very good, nice pic & sound and quick startup. It’s also built very sturdy compared to my other all region Sony player!! It’s hooked up to my Samsung 75” tv and looks great, even though the tv is not 4K (that’s my next purchase). Highly recommend this Sony Blu-ray player!!!
I would recommend this to a friendRated 4 out of 5 stars
Good all around player.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. But as 4k is 4k no matter what UHD player you get, you are really paying for the extra features. Buying this is just making sure you get the extras with full compatibility with Sony TVs.
I would recommend this to a friendRated 5 out of 5 stars
Blue ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, works well. Priced competitively. Well built.
I would recommend this to a friend








