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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little 4K player - nice upgrade.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my father's old 1080p player now that we've upgraded him to 4K. Setup was a breeze, and the upgrade to this unit was a noticeable improvement. Upgrading the firmware to the latest revision was also easy and quickly accomplished. Not a single thing to really complain about with this unit - would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all around dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owed this dvd player for a little over a month now and have absolutely no complaints. Easy to use right out of the box with setup, etc. definitely would recommend if looking for good dvd player that is up to date with the most recent tech.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony- UBP-X800M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony-UBP-X800M2 4k Ultra Hi-Res Blu-ray player because I heard all of the talk about this player. I think sound is fantastic it plays sacd as well has other cd and it does it very well. The only problem I have had is the remote stop working but luckily it works with other sony dvd player remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K HD BluRay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Watched a 4K film and the picture was crystal clear. I mean crystal clear… I was impressed. The 4K streaming apps are only a couple buts that’s because not many are streaming 4K, yet. When they do, you’ll be ready. Hooked right into receiver and sound system. The sound is better than the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    sony dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good player real easy to work has a good picture

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I needed to buy this for my new Samsung Q80 TV because it's 4k and the one I had before wasn't. I'm old school and while I stream a ton of things I just need to have the hard copy of stuff too. The Samsung blue ray I had wasn't 4k plus it recently received an update that just out right killed it. So now I'm a Sony guy I guess.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good all around player.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. But as 4k is 4k no matter what UHD player you get, you are really paying for the extra features. Buying this is just making sure you get the extras with full compatibility with Sony TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player for DSD!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k Blu-ray, we love the picture on our Sony 4K TV. The best part about this player is that you can pay DSD CDs and output to your stereo system, which is awesome if you have Super Audio CDs. We love the clarity of sound and it works very well with our Krell.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality great picture very easy set up as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive review of the Sony UBP-X800M2 Blu-ray Disc player, GOAT45! We are thrilled to hear that you found the quality fantastic, the picture great, and the setup very easy. Your feedback is truly appreciated and we are glad that you are enjoying your experience with our product. If you have any questions or need further assistance, please don't hesitate to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sale/Installation of Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wish to thank Fady for his excellent guidance during the sale -- he was informative and professionally courteous. We'd also like to thank Eli and Chris for their superb installation work and patient explanations. Well done again to Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K Blu Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Terrible customer service during the purchase process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillK,

      Thanks for sharing your review and experience with the UBPX800M2. We're glad that you like the performance of the 4K player. Your feedback about customer service is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    I think I did good with this one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very nervous about picking a 4K player, but I’m so glad I picked this one, it’s been great. Upscaling 1080p Blus has been excellent. As for cons, I’ve just noticed that it sometimes needs to have the on button pressed twice, but no problems with playback once it starts playing. I’m happy with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good. But the SOUND quality is amazing! We have been gathering our 4K UHD video library and decided to upgrade our player. For the price we definitely got a big bang for our buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful upgrade for me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade from my combo dvd/vcr player!! I bought this item as I liked what it offered plus it had very good reviews. I researched this item on other websites for it's quality and reviews and I was happy with what I found. I am happy with my purchase. I think you will be too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality easily installed and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JudithW,

      Thanks for the review and the 5-stars rating! It makes us really happy to hear how much you are loving your Sony Blu-ray Player! Keep enjoying the amazing picture quality whilst watching your favorite movies!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Second to none.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the 4k dvds is amazing and the audio quality is second to none. If you have invested in an audio system for your media room, don’t lose wuality with streaming, get a 4k dvd player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP-X800M2 Blu-Ray Excels for Surround Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this blu-ray player mainly for its ability to play every form of surround sound music discs, for which I have a large and diverse collection. My older blu-ray player had issues decoding certain formats, this player plays them all without any delays for loading and processing. And the sound is amazing! Very glad I upgraded!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have the 1st generation of this player and only bought this one because I thought Dolby Vision might make a difference. Honestly, not much of a difference. You have to manually set to DV in the settings. I put the old one in my back room. Have a high end Sony tv and still not much if any of a difference. Good quality player though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacing an earlier model that died

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Blu-ray player to replace an earlier model of the same player that died after 3 years. I sure hope this one lasts longer. The on-screen interface is more streamlined with this model and all operations seem smoother. The image quality of both my Blu-ray's and 4K Blu-rays is superb.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent DVD/Flash Drive Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 4k DVD player. What I really like is that it plays flash drives without a problem and plays them with many different video formats. I had bought a Panasonic player for twice the price that did not work as well as this Sony DvD player.

    I would recommend this to a friend