Customer Ratings & Reviews
- Model:
- UBPX800M2
- SKU:
- 6336494
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the UBP-X800M2 Blu-Ray Player for its outstanding picture quality, amazing 4K resolution, and ease of use. Many appreciate its Dolby Vision and upscaling capabilities, along with its great price. However, some customers have expressed concerns about its reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Great 4k player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Very easy to set up. Resolution is great.
I would recommend this to a friend - Pros mentioned:Picture quality
4k Sony player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price and excellent quality. FAST delivery!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice easy to use good quality enjoyable look forward to using.
I would recommend this to a friend Ok, good sound, so so controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Form factor and mounting options. Pretty good. Limited inputs so that's just so so. Primary complaint is doesn't always connect audio when it connects HDMI. Have to cycle through inputs to get it to pick up the audio. There are probably better options.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JTNRWC,
Thank you for taking the time to share your feedback on the UBP-X800M2 4K Ultra HD Blu-ray Player. We appreciate recognizing its potential.
And we sincerely apologize that you are experiencing intermittent audio connection issues with the HDMI, which is requiring you to cycle inputs. This is often a communication issue (or "handshake" error) between the player and the connected audio device (Sound Bar or AV Receiver). Please try the following troubleshooting steps, which are specifically designed to re-establish a reliable HDMI connection:
1. Re-Establish Audio Connection - First, ensure your audio device is actively "listening" for the player's signal: Confirm the input selector on your Sound Bar/AV Amplifier (receiver) is correctly set to receive the audio signals from the Blu-ray player.
2. Perform a Full Power Cycle - A complete power reset helps clear communication errors between devices: Please unplug the UBP-X800M2 Player and your audio system/TV from the wall outlet for 2 minutes. Disconnect the HDMI cable connecting the player to the audio system/TV, then firmly reconnect it. Plug the audio system/TV back into the outlet first, and then plug the Blu-ray player back in.
3. Try connecting the UBP-X800M2 Player directly to your TV and test if the audio issue persists when bypassing the AV/receiver or Soundbar
For advanced troubleshooting and detailed setup instructions, including HDMI and audio settings, please refer to the player's reference guide (Page 28 addresses common sound output issues):
Reference Guide: https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf
If the audio issue continues after trying all these steps, we recommend contacting our technical support team for further assistance:
Contact Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Your feedback is valuable, and we really appreciate you considering Sony products!
Regards,
Dominick
- Pros mentioned:Picture quality
Movie Watching Was Like Being in the Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used our Sony Blu-Ray player for the first time today. It was as though James Bond was in our living room. We are very happy with it. I highly recommend this product.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 4K Sony player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have purchased the Sony unit before I purchased another brand. The picture quality the best. Even the multi channel sound is so much better from the Sony unit than the other 4K player. There is one little odd feature is that you have to manually select Dolby Vision from the menu. Other than that feature< I ave not problems wit this very good 4K player.
I would recommend this to a friend - Pros mentioned:Dolby vision
good disc player
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because I wanted to be able to SACD and DVD-A. Blue-Ray movies were a second consideration because we get most of our content from AppleTV. CD players have become insanely expensive and brands like Oppo that made fantastic devices are no longer producing disc player. Works good as an audio player hooked up to a receiver. The only connection is HDMI, no analog so it cannot be hooked up to a two channel analog stereo kit for CD use.
I would recommend this to a friend - Pros mentioned:Picture quality
Very happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised with the heft of this player. It felt every bit as substantial and sturdy as my OPPO player. Installation and set-up was smooth and without issue. The performance of the player was flawless and stunning. Both the audio and video was impressive. I would highly recommend this UHD player!
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent product, quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have a few discs now but after getting a 4K TV I wanted to have a 4K Bluray player. Since my TV is Sony (X950G) and this player is Sony, they work well together, but it will work with any TV. The picture quality is breathtaking and the operation is decent given the limitations of discs. The build quality is SOLID if that matters to you. Basically silent operation.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome picture. Dialogue could louder.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this player. Makes my DVDs/Blurays look amazing. Haven’t tried a true 4k UHD disc yet, but my other formats look great! Still have trouble with the dialogue being too quiet at times and the loud scenes being overly loud. I’ve tried every setting with no luck. It’s annoying to keep turning the volume up and down, but that’s what we do.
I would recommend this to a friend - Pros mentioned:4k, Dolby vision
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! This was a housewarming gift. They loved it!
I would recommend this to a friend - Pros mentioned:4k, Upscaling
Great player for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4k. Nice upscaling. Decent price. Works well.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Easy to use Blu-ray
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality and easy to operate. Small and compact for tight spaces
I would recommend this to a friend - Pros mentioned:4k, Ease of use
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4K player for the money! Easy to setup and fast disc playing:)
I would recommend this to a friend - Pros mentioned:4k
Sony 4K Blu ray Player X800M2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and I have enjoyed using it since January 2021. The only thing that I do not like was that this model does not have as much of the ROM software as it's predecessor model UBP X800. Overall, it continues to keep the legacy of Sony's reputation will earned in the market. Compare it's capabilities and specs with other 4k players.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Sony DVD Player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Supreme sound! Super easy to install.Great quality and price.
I would recommend this to a friend - Pros mentioned:Ease of use
Great DVD/Blue-Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use system with all the features you want at a price that is reasonable.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with this unit. I see a major different in my bluray movies it up grades the quality of my Blu ray movies. I see an improvement on my 4k movies as well. I like the remote control as well having the Netflix right there. I also like the built in apps such as Amazon prime so I can watch my movies. the sound being processed by the unit is excellent.
I would recommend this to a friend - Pros mentioned:4k
Great DVD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many DVD players and this purchase was to be used with my new 4k Samsung OLED TV. I am impressed and satisfied, Sony has always had great products.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony 4K Blu-ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this unit! Great for watching movies and tv shows on disc. I would definitely recommend this unit for anyone who wants a 4K Blu-ray player. I really haven’t messed around with the other features yet but I will. I love how the start up is right to the point. Put a disc in and it starts right away! Awesome sound and picture quality too!!
I would recommend this to a friend