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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,138 reviews
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Fantastic player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic blu-ray player great quality, plays Amazon and CD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use. Would recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaCarter, thanks for sharing your great experience with the Sony - UBP-X800M2! We're glad to hear you've found it to be easy to use, and with the 4K enhancement you can see everything in finer detail than ever before, so you feel like you're seeing the real thing. We hope this continues to be an enjoyable experience for you, and thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best Blu Ray 4K player in the market not Oppo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player and the Panasonic UP-UB9000 are the contenders for best Blu Player in the market since the demise of the previous champ, Oppo 205. Sony has better HDR color reproduction and HDR processing and the Panasonic has the better sound output. Take your pick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K Ultra movie player Rocks!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K Ultra player! This is by far one of the best 4K movie players I have ever bought. Beautiful picture quality, and the freeze frame works perfect. I don’t know what I was thinking to wait so long to buy a 4K movie player! Get this player! Nuff said!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great DvD player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player! The Dolby Vision brings out contrasts and sharpens the already-4K UHD picture even more. Sound is intensified, even with my Klipsch Home Theater System.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ten year old Sony 3D Blu-ray player finally failed. This new one does all the same things the old did plus more. It has one Digital Coax input and two HDMI inputs. One is for HDMI video and audio and the other HDMI audio only. This not a Region free 4K UHD Blu-ray player just a plain old Region A player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony ultra HD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality easy to use and HD quality on the BlueRay CD

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JivanK,

      We are thrilled to hear that you're enjoying the exceptional 4K UHD picture quality and ease of use with your UBP-X800M2! It’s great to know that your Blu-ray and CD collection is looking and sounding better than ever on your new player.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fantastic picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. No skipping. Easy set up couldn’t have been simpler

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality when playing an 4k Blu-ray is awsome. The picture when streaming an app through it, is just adequate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Idazona,

      Thank you for the review and we're glad to hear that you like the picture quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Well built, solid performer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to finally have a dedicated player. You never know just how smooth film motion can be if you're using a game console for movies. The image is just beautiful and lets the source material shine as intended. The only con is the weird manual Dolby vision toggle forcing you to be aware of what your 4k disk supports, and they're not always clearly labeled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem. Easy setup. Movies look great on this player

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    An excellent player with deep colors and dark blck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck for an ultra 4k blu ray player under $300. Its streaming capabilities suck, though - does not deliver any quality and I would rather stream from my 4k LG TV. Why even bother streaming from the blu ray player when you've got the capabilities in your TV? Just so they can make more money, I think.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture plus it plays SACD.. Possible issues using the audio only hdmi output.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Muy bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase, recommended. Good quality and value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leco,
      Thank you for your positive feedback! We're thrilled to hear that you're satisfied with your UBP-X800M2. It’s great to know that you find its quality and value excellent.

      Thanks for choosing Sony and enjoy your experience!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player. Easy to use. Plays great. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beatlemay, thank you for taking the time to write your review on the Sony - UBP-X800M2! We are so happy to hear that you are enjoying the beautiful 4K picture of the player. It is also great to know that it has been easy to use and is performing as you expected. Thanks for choosing Sony and recommending our products. Regards, -Dominick Sony_US

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Sony - UBP-X800M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player to replace an old Sony DVD player. It is definitely a high-end unit, that in my opinion is a quick plug n play device. Setting up the unit is fast and easy. This is not a compact unit, it is long but sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Next level dvd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit easy to use and set up Great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Step up to 4K Star Wars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this player. I have watched A New Hope and I am blown away with both the 4K Dolby Vision and Atmos sound. Look forward to the whole Star Wars collection and Marvel content. I have Star Wars dating back to VHS tape, DVD, and HD. Nothing compares to the picture I get with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4k player. Upscaling is terrific and 4k disc play is really, really good. My only issue is that you have to manually turn on/off Dolby Vision. Small irritant but that’s why no 5 star vote. Good, quality player and at sale price a bargain (IMO)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Blu-Ray and Steaming Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony replaced another Sony Blu-Ray player that I had used for over eight years. It was a 4K player and didn't allow for steaming. This new one is great and easy to install. Updates to the firmware are easy and the video quality is superb. I am also able to utilize the HD Hi-Res audio which works great.

    I would recommend this to a friend