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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Blu-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new player to replace an old Sony Blu-Ray player that would not play some recent movie titles. It has very nice picture and sound options. Plays all my collection of Blu-Ray and DVD movies. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wainted to upgrade my player and was looking for a 4K player. So happy I purchased this model. The picture is amazing...it's very fast in loading...and it's very quiet...which is wonderful when you're viewing something on lower volume and you don't have the noise of the player interferring. Couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Nice picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound quality. Upscales movies not UHD.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jamie,

      We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!

      Regards,

      Zac
      Sony Social Support Sony_US

  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4K Player!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player, I love Sony Brand. Excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good player for the money. Not the top but very high quality. I have not really used the streaming options but have had no issues with the discs I have played.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony all the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this player to go along with my 65” A80L and am extremely pleased. My 4Ks look great, and Dolby Atmos capability was a massive plus as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    player works great, picture is great, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the previous version of this player, due to it being in storage for over a year and apparently collecting too much dust to read some blurays. This player is fantastic...UHD/4K and sound are excellent, and reads the discs perfectly, with ultra-fast loading times.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, premium material. Good loading speeds, fluid fast forwarding and rewinding. DolbyVision must be turned on and off manually depending on if the disc includes it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must own to watch your 4k contents

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player does what it is supposed to , the picture quality is fantastic easy to play. buy the Best buy HDMI cable to experience even a better picture quality bettern than $1,000 dollar cables out there.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Sony Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player. I am able to put a gb thumb drive into the USB p[ort and watch what I have on it. All of the previous players I have had would not play them.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 3 out of 5 stars

    OUTPUTS?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in the outputs on this device. I realize modern tech is changing and becoming much more limited, however, this is supposed to be a great AUDIO deck in addition to being a great video deck. It certainly wasn't an inexpensive entry level player. I expected many more outputs, at LEAST to allow versatility for different hookups. There is HDMI and digital coaxial only. no optical audio out, and no analog audio out. For a deck that is supposed to be a great audio player, I would at LEAST want the optical output. As is, it is very limited in its connection ability. Really unforgivable is a player of this caliber. Many devices have the optical input but do not have HDMI.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    First unit was defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a defective one, I threw my box away. But I was able to return it and get a new one. It works great! You can definitely see and hear the difference with a 4K player upgrade. The second unit I got works completely fine. Has no issues like the previous one. I would say try your luck. And if you get a defective one. You can always turn it in for a new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound and Picture Quality Good / Ergonomics Poor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was the only option that I could find that had all of the disc playback features that I needed. DVD, DVD-A, SACD, UHD Blu-Ray, CD. The player performs well. However this is a most disappointing machine because of several factors. 1. The player does not detect Dolby Vision and this has to be manually switched on and off. Who's going to remember to check your disc every time you load the machine. The fact that they didn't do a firmware update is disappointing to say the least. THIS IS SONY high end! We expect them to respect the consumer and themselves for that matter. 2. The features are limited to what you would expect to find in a $50 off brand player. A. There are no front panel indicators of any kind except power on. B. There are no transport controls, Only on/off & Drawer Open/Close. C. The on screen status display information is limited to rudimentary information and does not give CD timing and CD metadata of any kind. D. Limited menu setting for customization. This is not a budget player. Sony should be ashamed and embarrassed. A generous 1 star off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Build Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect when Paired with my A8H ...Steaming Video has always been a downgrade for me..but with these 2 paired and the Bravia connection is selected...anyone who's sees the picture quality is just awe stuck....There is no substitute for Physical Media..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie Watching Was Like Being in the Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used our Sony Blu-Ray player for the first time today. It was as though James Bond was in our living room. We are very happy with it. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never watch movies the same again. Would love to upgrade, but this 4K player is already a step up from my previous

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sgroove,

      Awesome! We're glad to hear that you like your new Sony Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture quality and sound! Way better than expected. I like the no front display as it makes the unit look sleek and clean!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k player. I like that it plays when you put a disc in and I know some reviewers said it freezes sometimes but I never had that issue which I had with some other brands.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TOTAL FAILURE at 13 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these in Sep and Nov 2019. Both had the current software update and both are garbage. 1) Won't hold an internet connection 2) Home menu disappeared leaving only Apps 3) Apps like Netflix disappeared 4) DVD only player at this point 5) Remote quit working completely 6) all I get now is a black SONY screen on my TV. NEVER SONY! I contacted Sony and they told me to ship them to a repair shop at my cost and repair at my cost. These are a complete waste if money for $600++ for two units.

    No, I would not recommend this to a friend