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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I chose the right brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see some people complaining about this 4k player because it only has about 3 streaming apps available. I have a Roku stick for my streaming apps. I bought this 4k player for blu ray disc's only and it has fantastic picture quality and sound. Definitely worth the money. It plays all types of dvd's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extraordinary picture and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player doesnt disappoint! Beautiful picture and sound is loud and i love it! Havent had any issues sooo far!4 k dont disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good 4K player for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall good 4K bluray player. I have not tried SACDs on it yet. Good quality picture and sound. Remote is easy to use. It does sometimes lose sound synch when I page through a bluray. Also, it weill sometimes forget where I was if I quit watcheing a dics and try to come back to it later. The older Sony unit I had was better in this respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best DVD player I have ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this right after I got OLED Sony and a Denon receiver. It will play any kind of disc you put in this thing. CDs, SACD 5.1, DVDs especially the 4K ones. For $200 there is nothing close. I mean nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture- versatile player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi sis my first 4K bluray player. I wanted it to be able to play movie files as well as 4K discs. Streaming apps are a given on these players but make sure that the apps you want are still supported by the player. I am happy with this product - it does all that I ask and tje picture does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A well built, excellent mid-level 4K player!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Sony TVs and Pro equipment, I was looking to upgrade to 4K. And this is a great player. While not having the same level of processing as the vaulted Oppo 103, it has great color, depth and contrast, with little to no banding. Personally, the player is at its best, when the enhancements are turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Best bang for the buck multi-format player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not connected to a Dolby Vision television, so having to manually switch that feature on is not a concern for me. I have played many formats including 3D blu-ray, DVD-Audio, SACD, DTS CD, Dolby Atmos, and multiple formats on the USB drive. Only froze on me one time so far. For the money (on sale), it's hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade to 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. The sound is awesome and the colors of videos is stellar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RJPG,

      Thank you for the 5-star rating! We're glad to hear that you like the picture and sound quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is an evolutionary advancement over my older Sony model. No new ground is broken. It plays well. Good quality images and sounds. The menu is simpler, less attractive and with fewer options than my older model too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have watched several Blu-Ray movies and 1 4K movie during the mont we have owned it. It automatically pairs with my Sony TV with the HDMI connection. Everything looks great. Easily connected to my Wifi. Absolutely no issues so far. I purchased it on sale so it was relatively easy on the pocket book.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player on my new Sony X900H. Other than their quirks about Dolby Vision, you have to manually engage the feature, the combination really has upgraded my home theater system. I was skeptical about the chasing really improving the sound over the PS4 I was using but it does sound cleaner with a slight upgrade in clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    best 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Picture. Amazing ATMOS sound. Very Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best system that I have owned. Very high quality sound and picture. Also, shout out to Joey & Lydia at Best Buy store #694. Excellent customer service, fast, friendly team. I’m very happy with all of my products which got me an Elite Plus status.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars because the video was exceptional and the audio was exceptional, BUT... I also tested it against the Panasonic UB420. The 420 was noticeably better in certain shots in certain movies for 4K and 1080p. The Sony's audio processing is still better though, but if you're that much into audio, you probably already have better audio gear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K player with well above average build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is the best built 4K player that I own. It has a metal base frame and is heavy. It is like the first dvd players that I bought which were made like a tank. This is not your usual cheap plastic trash. I expect to have several years of service and the picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture love the smart tv function size. Of picture is the right size for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomasP, We're happy to hear that you are enjoying your Blu-Ray player. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Nice player, but you can't download apps to this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony, but this Blu-Ray player does not allow you to download any apps [such as YouTube TV]. This prevented me from giving it 5 stars. YouTube, and YouTube TV are 2 different apps. Don't think that you can use the YouTube app to watch YouTube TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy a Blue ray? Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue ray experience is superior to streaming, especially the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serviceable,

      That's great! We're glad to hear that you like the sound quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not used often, but appears to work just fine. Only replaced older one to upgrade to UHD and ultimately 4K quality viewing. Can’t say anything against it except be aware this model does not come with connecting cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony 4K player. When it comes to disc players, I have used Sony exclusively for Blu-ray and never have been disappointed. This particular unit is solidly built and doesn’t feel cheap. Also it is full component width and matches the rest of the system.

    I would recommend this to a friend