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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    NEW AND IMPROVED VERSION.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Sony UBP X800M Streaming 4K Ultra HD Hi-Resolution Audio Wi-Fi Built-In Blu-Ray Player in 2017. This is the latest version of the one I already had and it's even better than the original one. If you love 4K Ultra HD movies like I do then you won't be dissapointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player and have no regrets, picture quality is amazing, highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, Awesome! We are so glad to hear that you are enjoying your new UBPX800M2! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture with 4K movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference between a standard blu-ray picture and the 4K picture doesn't seem like it would be noticeable, but it is so much better. The features on the player (streaming Netflix, Hulu and Amazon Prime) are nice, but it would be better to allow downloadable apps (like Disney+, Peacock, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it for one month so far, and it is a great improvement over the blu-ray player we used to have. The picture is clear & bright and the sound is very good. Would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for music items!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a collection of SACD or DVD-Audio discs this is the AFFORDABLE player to get. It matches the OPPO which is no longer available except at eBay etc. where the prices are exorbitant. The video portion of this player is excellent with all types of DVDs. Substantial weight and build. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a hd Blu-ray player that supports Dolby vision and Dolby Atmos, this is a solid choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillieJ, Thank you for the great review! We're so glad that you are satisfied with the features and capabilities of your Sony UBP-X800M2 Blu-ray player. Thank you for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good quality player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Blu Ray player. It offers very little for extra internet connections like music or movie apps. Thats the Only downfall. I would say its also a little too wide. As its new on the market it may take some time until they get smaller and offer more apps. I would recommend this to others though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome dvd equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Sony DVD you did that I purchased at Best Buy. The salesperson was awesome and highly recommended this Sony unit. It was a little more than I planned on spending but I know Sony's good equipment and it complements my Samsung TV Soundbar and subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally enjoying my recently purchased 77 inch tv ; surround sound & 4K blue ray player. Watching sporting events is my favorite pass time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really Good Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is the best 4k player i’ve ever bought. Its actually pretty fast when scene searching or forwarding and rewinding. And the image quality actually looks better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the freedom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the freedom to play movies without having to find them streaming somewhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyH,

      Thank you for the 5-star rating! We're glad to hear that you love your new Sony Blu-ray player for your movie watching experience. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, quite as could be, no skipping issues at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DWL2, Awesome! We're extremely pleased to hear that you are enjoying the beautiful picture quality and seamless performance of your UBP-X800M2 4K UHD Blu-ray Player with HDR. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture and audio with UHD discs.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with Dolby picture and Dolby Atmos audio. For best result you need to purchase an UHD disc which are more expensive. Regular DVD will play but without the Dolby enhancements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Blu-Ray player, very easy to set up and works well. It seems that it gets confused if different remotes are used with it, and it locks up if that happens. The workaround is to use the proper remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great blue ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my older blu ray player and this one seems to be really good. Easy to use and plays all my bku rays and dvd's.. the only option to stream is very limited, can't stream HBO max or the latest streaming services. But mainly wanted to replace old player for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Entry level player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up right out of the box. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4K DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this DVD player hooked up to my Sony TV and it is awesome. It allows me to watch home videos I shot on the really small Sony DVD’s from back in the mid to late 2000’s. And with modern 4K DVDs...man they look and sound incredible. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good so far. It has very good quality video and audio. It is pretty minimalist as far as using it a a media player. I think it only has 4 built in apps and you can't install new ones. I think maybe Sony is realizing that is not what people use blu-ray players for anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to setup and love the picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player as I have slowly been moving towards the 4K movies. We watched our first one and the picture was awesome. I have it connected to our 70 inch Samsung TV. The player was easy to setup. The remote is easy to use. I only had this a short period of time but love the player so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony UBP-X800M2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, plays any disc you throw at it, and easily connects to your wireless network for access to a NAS or other services. The picture quality is perfect and it integrates seamlessly to my Sony Bravia TV. Only complaint - no stereo RCA outputs to connect to my dedicated stereo system.

    I would recommend this to a friend