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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing quality picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve purchased this model, one for the living room and the other in the master bedroom. Amazing quality picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High Quality Media Playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; a little bit of work to get all the initial settings correct, but once it is set up, it just works without problems. Upscaling of older CDs is high quality. Using as upgrade in revamped Home Theater- I'd buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set is easy and this was replacing my 8 year old Blu-ray player. I decide it was time to up grade. After shopping around this one has the Dolby Atmos sound which was a must for me because so far everything that I started up dating has that built in and the sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality and great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K DVD player. It makes the movies look really clear and sound fantastic. It is the same width as my other stereo equipment and looks beautiful instead of the smaller DVD players that are about half the size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek design. Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gifted our LG 4K Blu Ray to our daughter and decided to buy a Sony to match the style of the Sony 55" OLED XBR we had just purchased from Best Buy. We shopped on the Best Buy website, found the right player and picked it 20 minutes later. Looks great plays beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Solid build but with issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good build quality but mine has froze up a few times and would only reset by unplugging it. Picture quality seems no better than my older Samsung 4K player which has never froze up. , but the Sony does play more audio formats. Not sure I would buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Blu-Ray Player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Blu-Ray player brings to life, along with my 4K TV, a fantastic picture. The 4k experience is tops and Sony brings it to life in their products. I highly recommend this Blu-Ray player for those who want to experience the 4k brilliance in movie watching.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    High Class 4K Player from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed in products from Sony. They could be years old and still seem brand new. This player allows us to enjoy movies and shows we have on DVD that aren’t on cable or streaming services. All while upscaling them to 4K or near 4K to enjoy on our “big screen”.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Built to Last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k Blu ray player on the market and built to last! I spent the extra money not only on the upgraded features built the durability of the device as well. Haven't come across a disc it couldn't detect yet and the picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best blu ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Best Blu-ray player I’ve owed. Quality is unbelievable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skip, We're glad that you like the quality of your player. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Blu Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony mid level blu-ray player, X800M2, is an excellent buy. Has the best video qualities of high priced players and still delivers quality audio capability. Best Buys prices are very competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this blu ray player. Goes great with my Sony XR-65A95L TV. Outstanding picture between the two.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best 4k player on the market unless you need a bunch of legacy connections then get the 1100es. But this one gets the job done right with the sound and picture quality. I generally don’t like Sony but this player, they did it right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sounds awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung soundbar is really awesome for the money i paid for and the sound that comes out of it really cool

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build quality, very sold. Drawer opens perfectly. Unit is extremely quiet. Picture is perfect on my OLED TV. Only complaint, you have to toggle on/off Dolby Vision (in settings) when you want to watch a source with/without Dolby Vision. This included Blue Ray disks and Netflix. For the money, this is a great player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great machine, lousy remote...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is large and heavy, but it works great. I have no issues at all with it. My main issues are with the remote. The player is expensive and well-made, but the remote is pretty lame. The remote is small, the buttons are even smaller, and it feels cheap overall. I'm used to a LOT better from Sony remotes.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    This was the first 4K player i bought.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first day I bought this I had problems with it. The player had glitches from the get go. Rather than elaborate on the glitches, suffice to say that I had to call Sony and they graciously replaced it with another player that has played beautifully since day one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Quality DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, excellent picture and great sound. Was very impressed by how sturdy this machine is. This DVD player is a bit heavier than most of the other DVD players on the market which is fantastic, as most of the lightweight junk on vibrates too much. Not this player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best value 4K player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice built quality over my UBP-X700. I don’t like that you have to manually turn on or off the Dolby Vision support.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Sony blu ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it's the best but it's pretty darn close in my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesH, Thank you for your review of the UBPX800M2 Sony Blu-ray player. We're delighted to hear that you find it to be a strong contender in the market. Enjoy your viewing experience and thanks for choosing Sony! - Romeo Sony_US