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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,138 reviews
  • Rated 4 out of 5 stars

    Good 4k player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony 4K player I have purchased. I upgraded to this one from the previous model. Overall, a good unit. My only criticism on this one vs the previous model I had was this one only come with amazon prime and Netflix. Whereas the previous unit would allow me to add multiple apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4K player. Have in my office. Would recommend. Picture is nice. I know people complain about the apps, but for me, having only a few apps is just fine. The remote is better than the very small LG remote I have for my other 4K player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sound at for me. Great decision! Paired with my new my new Sony TV and subwoofer. Makes movies pop with sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP X800M2 Streaming 4K Ultra HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player will play every DVD except outer regions, I have a player for those. Nice clear picture. Slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    A few issues but great video quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products but this one fell a little short. It produces great quality video however it will freeze in the middle of a movie and you must completely unplug for awhile to fix.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the A95L model. Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JakeC, Great! We're glad that the player works perfectly with your TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Makes my Surround Sound Pop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Sony DVD player to this one because I have surround sound but was having trouble hearing movie dialogue. I have that trouble no more! The sound on this player is awesome. As with all Sony's the 4K pic is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality and doesnt have the skipping problem my previous sony 700 player did. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K Player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, upgraded from the x700 and wow the sound is so much better on my surround sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray Player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the UBP X800, sent it back due to audio/video hmdi port was not working. I return that one and got the 800M2. I had the same problem with this player. I finally figured out what was the problem and I am completely satisfied with the player. The connections and setup of the player was easy. I wish I could get the other players back, so I could check issue. That player also worked well. The 800M2 has a cleaner interface. The display has 4 icons to navigate through. The firmware happens easily, you accept the update and it goes. So I have one hmdi output to my soundbar and the other to the reciever. The player does have one digital out. The cabinet is solid and thin. The only thing that need attention is explaining what each option on the screen means. Some option are not clear when to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had an awesome picture. I kept having and loss of sound and sometimes loss of picture so I returned it, but later found out it was my cable and not the player. I bought an upgrade of this player and had the same problems with it until I changed the cable. Now it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Quality 4k UD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4k Player goes beautiful with your 4k HD TV. Watching 4K movies brings entertainment to the next level. The colors and scenes are very realistic and the sound audio is high definition. I totally recommend this Sony 4K Player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly decent for the price Ordering picking up and hooking up a new DVD player was A very good experience but now I have a problem I have tried to contact someone to help me figure out what is wrong and that has been impossible have tried to contact by phone numerous times

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice midrange priced 4K player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hooked up to an Atmos compatible receiver, and it sounds great on the media room. 9.2 sound is awesome along with the 4K UHD display at home gives me exactly what I've been wanting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So close!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this to replace a player that mysteriously would not play the main audio channel for a movie—I could have the soundtrack in several other languages, or with the commentary (all Dolby Audio), but not the original audio for the movie itself (DTS HD MA). I chose this player because it supposedly has SACD capability as well. Turns out it DOESN'T, even though the manual and the setup menu suggests otherwise. It will only play the CD layer—I just confirmed this with Sony. Which is too bad—for a moment there, I thought they had finally got one right. On the other hand, my main problem was solved, and the remote has a much better layout than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A terrific DVD/CD player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this DVD/CD player. It not only provides an excellent picture but reproduces outstanding sound quality from my huge library of Compact Discs. A trifle expensive but well worth the price in terms of performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent video and audio quality and you can play SACD in hi-resolution audio and flowless wi-fi connection and when you play 4k movies the quality is amazing I truly recommend this 4k player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good DVD player, I see movies in 4K and the screen and performance does not disappoint. Amazing images being displayed and best of all Netflix comes with it.....too bad no Hulu tho that’s the only down side other then that great DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best 4K player around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third model Sony 4K Blu Ray player. One of them being an all region player and another a gift. Excellent performance on one of the best brand players around. And easy to use. I recommend this model 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great audio and video when playing ultra blu-rays, i like the bluetooth feature also. I just power up the player when playing cds and listen with bluetooth headphones, and I don't have to turn on the av receiver.

    I would recommend this to a friend