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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used it a few times and haven’t even touched on all of its features, but was easy to set up and plays perfectly. My goal was to spend more on a DVD player in hopes that it will last longer than my last 3 purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony comes through again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally watch those 4K movies I had bought! I'm thoroughly impressed with the picture quality. No holds barred, This is by far the best disc player i have used. I still haven't checked out all of the featuresthis unit has to offer, but soon!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K blu-ray is exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Much improved over another brand I purchased 4 years ago. I didn’t know what I was missing from my 4K TV without a 4K HD blu-ray player

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP X800M2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent video and like the blue tooth connection. A plus sacd can be played on this blue ray.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Plays just about everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is surprising heavy and I assume that's to cut down on vibration. 4k looks amazing and I love that I can play my sacd disc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better picture and sound than using an x box. Wish had more apps but usually use roku anyway for streaming. Must services used are the 3 included

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great DVD Blu-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. It is a great Blu-Ray DVD player. In addition, I like its streaming options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - UBP-X800M2 Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player was a good purchase. It plays both old DVD's (Blu-Ray or not) plus obviously the newest DVD's which look great on the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Blu ray

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good blu ray player so far. Only had it for a couple of weeks. Glitched one time when we turned it on but never again. Only time will tell. Best Buy is always awesome. Crew brought it out and into the trunk. And off we went

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great DVD for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but I have experience some of the picture lock that has been often reported on this unit online. I found it to be linked to dirty DVDs; unit is very sensitive and operates best with very clean discs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K player exchange!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually an exchange. I mistakenly did the previous 4K player review, thinking that it was this one. Again, excellent picture and sound. The DVD-A and SACD capabilities are the reason for my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony DVD CD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and video quality is great. Wish there was a play button on machine, instead of having to pick up remote to start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Perfect operation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy and operation has been outstanding. My only complaint is I cannot seem to find the option to turn off the auto-off "feature." But, that is extremely minor and does not affect my review. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality source, quality result

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality picture and sound that maximize the capabilities of the TV and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not as good as E3100 for HD Blu-rays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is not good enough. If you search online you will get recommendations that this is the best player but it doesn't provide as good quality video as Sony E3100 for HD Blu-rays. So, I returned this and bought an old E3100. But if anyone wants a 4k player or wants a new player it is recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAKarim,

      Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my TV which I'm happy with I am a somewhat movie buff and I have A LOT of movies it displays good & it's easier than my last bluray player so so much easier it's not bloated with millions of stuff I wouldn't use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great... worth the purchase. Only problem is that it goes on when the TV is turned on or when we look at certain features. It would be best to just use it all the time...on our Sony 80j OLED 65 incher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent after 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after 2 months of use. Very happy with purchase. Easy to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinR,

      Thank you for the 5-star rating! We're glad to hear that you're happy with your purchase. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k Blu Ray Player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k Blu Ray player. Only using this for disc playback. Not using the streaming apps. Quality of picture is wonderful - much better than streaming 4k. Playback is quiet and flawless. Machine is solid!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays movies with no problems both 4k, blue rays, and regular DVD’s haven’t messed with the smart app section but I would recommend this to family and friends looking for a good player at a great Black Friday price

    I would recommend this to a friend