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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4k player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I did enjoy the build quality and the metal chassis, it was noisier than other 4k players when playing a 4k disc. I ended up returning it and trying another brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not reliable. Randomly freezes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player was very unreliable, the screen on my 4K samsung TV kept turning black with no audio, at first i thought it was a handshake issue but then realized that the player didnt want to power down to restart it so i would have to disconnect the power wire from the power conditioner i have all my HT products connected to which was a hassle to do when you have all your wiring setup and reconnect it back just to get the player to start working normally. I ended up having to take it to Geek Squad for service which was another aneurysm to deal with and 2 weeks later getting it back as "Unrepairable" and since i did have it under a 4 year replacement or repair warranty, i was given a refund to buy a new player which i thought i would automatically get vs waiting two weeks to tell Geek Squad I TOLD YOU SO. I honestly miss the samsung bluray players, never had an issue with those and even my higher end Oppo UDP-205 and UDP-203 and evn mt Panasonic DP-UB820 years later far after warranty expiring still work 100%

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrRuiz1983,

      Thank you for sharing your detailed feedback. We're truly sorry to hear about the frustrating experience you had with your Sony UBP-X800M2.

      We understand how frustrating it is when a product doesn't perform as expected, especially when it's integrated into a complex home theater setup. It's clear this issue caused a significant amount of hassle, and we deeply regret the inconvenience and time you had to spend troubleshooting.

      We're grateful for your honesty, as your experience helps us identify areas of improvement for our products!

      We appreciate you considering Sony products, and we hope to have the opportunity to regain your trust in the future.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k Blu-ray player is crystal clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sony 4x blu-ray player! It is plug and play so no worries getting it to work. The picture quality is crystal clear. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is magical.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched our first DVD and the graphics, sound, and colors were amazing. It's everything we expected. Thank you Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blu ray player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the blue ray player. It shows amazing color and clarity. We purchased Sony products and feel very comfortable with their products. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying Sony Blu Ray Player

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Blu-Ray player because my old one no longer worked with Amazon Prime Video or Netflix. This one does and the quality of video and audio is excellent both for streaming and for playing of Blu-Ray.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    solid unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. the unit matches my sony 4k tv, clear picture. the way the drawer opens is different for the entire front portion of the player opens not just the dvd compartment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the most expensive Blu Ray player after advice from employee. Wasn't advised I needed HDMI cord (I originally came in the store to purchase a HDMI cord for my DVD player. After talking with an employee, purchased Blu Ray player instead of just getting a cord. At no point, did employee advise that the MOST expensive one didn't have a cord. Had to drive back to the store 40 miles round trip)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible picture and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible. Produces lossless Atmos sound via “TrueHD” and has an incredible picture. This is one of the best 4k UHD dolby vision players out there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and great build quality. You can tell the difference when you pick this unit up for the first time. Extremely quiet and great video/audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good 4K Blu-Ray Player.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently gave up on my Samsung 4K Blu-Ray player. Had problems with playing brand new Blu-Ray disc, not to mention 4K Blu-Ray disc. Haven't had a problem with the Sony. The picture quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Perfect add on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscaling from old Blu-ray disc's made it worthwhile to purchase this UBP streaming 4K Ultra!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better Than Previous 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model of 4K player because the previous model failed and this was what I paid a bit mor after Geek Squd to replace it. The color and clarity of both my Blu-Rays and 4Ks is noticeably better. Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dam***! Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to upgrade my blue ray player and this unit definitely delivers! Remember, movies are filmed on Sony cameras... makes sense to decode using Sony equipment I’d you want to see the movies as intended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Plug & Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for. An older system. Basically a plug and play set up. Picture and sound quality are excellent. Easy to connect to our wireless internet for streaming content.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great DVD 4K for the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best, most solidly constructed DVD player I have had! The price is only slightly higher than the basic 4K ones, but you get Sony quality and extremely solid build quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacement of older Sony Blu-Ray player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent purchase to replace 6 year old Sony BDP-S7200. Immediate impression of better sound and slightly clearer picture. Easy setup with no problems. Always a Sony fan.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k Blu ray Player for Home Theater.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 800M2 does a great job on older blu ray disc as well as 4k blu ray disc. Great sound and clarity. The unit is built like a tank. You will not be dissapointed with this purchase . I highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for my new Sony OLED TV. Makes all my dvds look great. My library Is still Useful with this DVD player. Upscale great works wonderfully, remote is really easy to use. Hookup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another high quality product from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality DVD player as to be expected from Sony. Very good picture quality. I have no complaints and I am very happy with my purchase. Even the remote is comfortable and easy to use.

    I would recommend this to a friend