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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extra features & build quality worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong chassis, quiet mechanics, flawless image quality and signal delivery so far. USB plays 4K files great, too! Makes movies at-home a brilliant treat. Worth the upgrade price for top Sony quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good for HDR-SDR conversion!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me because i have a terrific 4k Tv but it is not HDR capable-so, until I get my next display, I will use the HDR-SDR function on this unit(which works very well) My 4k movies look great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome addition to my 4k TV and soundbar!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to like seriously. Things a beast! I think it makes up where other 4k blu-ray players fall short. The hi-res sound is 1 and the picture is nuts!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very delighted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a spectacular product that delivers all that it has been specialized as advertised and quality rite out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly built and good for the price. No firmware update to allow for auto switching for DV so despite what others may say, that does need to be manually executed when playing a disc with DV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Makes every Blu Ray look 4k

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing weighs upwards of 10 pounds, and until I plugged my first Blu Ray in, I didn't understand why. My movies have never looked so great on this thing. It's not a cheap player, but totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What was needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old player had broken. Saw this one. Exactly what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Sony Dolby vision looks amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K player is one of the best players around loading is quick plays movies in Dolby vision. HDR 10+ Is good to but not much around to care about

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great simple DVD with quality playback for OLED

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still need a DVD player and this one had the advanced features I was looking for. Works great, quiet and all the functions are simple. Sony knows what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and sound from DVD's and BLU-RAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of Sony UBP-X800M2 4K Ultra HD DVD/Blu-RAY player. Excellent picture and sound thru my Sony TV and Sony STR DN-1080 receiver. Also is a beautiful match to the receiver.

    I would recommend this to a friend
  • Cons mentioned:
    Disc playback

    Rated 2 out of 5 stars

    Fast Interface with Compatibility Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 4K player to replace an LG 4K player that reacted slow and had issues picking up when a disc had been watched before. This player showed a much improved interface with more options and much quicker response times. However, Dolby Vision is not automatically detected, which was the only downside I had until the worst downside showed up: Initially, I attributed the player skipping over small scenes to disc problems with movies borrowed from the library. However, it happened to a movie I had owned for years and I knew the disc was fine. Further testing with other players and the blu-ray ran fine, leaving me to conclude that this player had an issue. Searching the internet confirmed that there are some discs this player has an issue playing for some reason, so I returned it to Best Buy to look for other options .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 5 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 10 year old blu ray player that I needed to replace. Went with this Sony based on all the reviews. Been great so far. The only thing I don't like is that the streaming apps on this one are limited.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good BD player overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Blue ray player. Great picture quality. Keep in mind that If you are planning to play BD rips through USB port, it won't passthrough DTS-HDMA or Dolby true HD 7.1

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great DVD Player!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player. It is a great upgrade to the older model I had previously. And the upgraded image it shows is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Best budget player on the market imo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really blew this one out of the water watching 4k hdr content is simply beautiful. And also any blu-ray and dvds get upscaled perfectly thanks sony for a great machine and thanks best buy for the recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spatial Dreamland

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally awesome pic and sound! A must have for any true Dolby Atmos fans!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best 4K player. Always bet on Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two 4K players and this is #3, and probably the best one around. Everything syncs up with the Sony products that I already have. The quality is absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-Ray DVD for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, inexpensive DVD player. My first Sony Blu-Ray player and I like it. Easy to use, slim line and great picture quality. Pricing is excellent on this model - I would highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 4 out of 5 stars

    Sony 4k Ultra HD Player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Sony 4k player, works well with my new Sony XBR85X900H tv. Very limited on the streaming services...they might as well have skipped them altogether. Not a problem for me as my tv has great streaming capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old Sony with old technology. Utilizing a new 4K hdmi cable with my DVD player I cannot believe the quality of any movie that I lay in my new DVD player. Any movie looks fabulous!!

    I would recommend this to a friend