Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3131 reviews
(3,131 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Sony 4K Player!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K player by Sony. I purchased this to go with my new 4K Sony TV. They work well together, function well and I get a great picture! Very happy with this player!
I would recommend this to a friendRated 5 out of 5 stars
Sony is a good brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, nice picture, loads fairly fast. The price is high for a bluray player, but it should be the last one you ever buy.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently purchased this is an upgrade to our old blue ray player that only up converted to 4K. This is a huge improvement. It’s fast to respond to input, loads the movie quick. We’d buy this again.
I would recommend this to a friendRated 5 out of 5 stars
This is the one !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale - 100 $ off. What a machine ! Spend more if you want to, but this 4k blu-ray does it all. The picture and sound will blow you away.
I would recommend this to a friendRated 5 out of 5 stars
High Quality Blu-Ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Blu-Ray player and the streaming capabilities are a great addition. The user interface is very efficient and set up was really easy. Excellent Quality
I would recommend this to a friendRated 5 out of 5 stars
Great Buy from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Blue ray player is sleek looking and playback is awesome. I have paired it with my Samsung QLED TV and the picture quality and colors are astounding
I would recommend this to a friendRated 5 out of 5 stars
Great Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this unit just in case I upgraded my TV to 4K. In addition my old Sony unit no longer had Amazon Prime Video app available anymore and I wanted that.
I would recommend this to a friendRated 5 out of 5 stars
Really love the clarity of the 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and was easy to hook up to the TV. I hope that it lasts a very long time.
I would recommend this to a friendRated 5 out of 5 stars
High-end look, feel, performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid piece of work, will play any shiny disc that will fit in the drawer. Nice to hear my small collection of DVD-Audio discs again. Looks great, quiet, quick & smooth action.
I would recommend this to a friendRated 5 out of 5 stars
Sony Music to My Ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony UBP-X800M2 Blu-Ray Player is wonderful. It and my 4K Sony TV make my old DVDs look better than I thought was possible. The blu-ray player even makes my CDs sound great.
I would recommend this to a friendRated 2 out of 5 stars
skip, freeze and repeat.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace an Xbox for 4k movies. Very disappointed with first attempt at watching a 4k movie when suddenly the unit froze not even 5 minutes into the movie. It would slowly advance every so often. Took the brand new disc out of player thinking something must be up with it. Perfectly crisp and clean. Put it back in and restarted the player. Played from the beginning and worked flawless for about 20 minutes this time but it did the same thing again. Tried in my Xbox no problem. Really disappointed with the cost of the player and its reliability. Purchased this to go with my new Sony TV and surround/ amp. Sifted back through reviews only to see that this is a common issue with the player even among the higher ratings. Completely unacceptable.
No, I would not recommend this to a friendRated 5 out of 5 stars
Exactly as advertised, a good thing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UHD HDR discs plays exactly as expected. Audio CDs sound pretty good over HDMI.
I would recommend this to a friendRated 5 out of 5 stars
Sony X800 4K BluRay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit preforms as advertised and was very easy to set up.
I would recommend this to a friendRated 5 out of 5 stars
Mark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality- Easy to use - picture looks good - Durable
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and looks really good on a desktop. Access times are very slow especially since streaming has been a thing.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback regarding the sleek design of the ubpx800m2, JoelL; we strive to create devices that enhance your setup aesthetically.
Regarding the slow access times, especially during streaming, this can often be attributed to various factors including network bandwidth limitations. For optimal streaming performance, it's essential to ensure your network speed can handle the demands of 4K content or any high-resolution streaming.
Here are some troubleshooting steps you can consider:
Check Network Bandwidth: Ensure that your internet speed is sufficient for streaming. For 4K content, it's recommended to have a stable connection of at least 25 Mbps.
Reduce Video Resolution: If your bandwidth is limited, consider switching to a lower resolution, such as 1080p.
Router Placement: Ensure that your router is placed close to the device to reduce interference and improve connection strength.
If these solutions do not resolve the issues, please contact us at socialsupport@am.sony.com, providing your name, username, model number, a description of the issue, and your telephone number. We are here to assist you further.
Thanks for choosing Sony!
Gus
Rated 4 out of 5 stars
Yup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for its price. Atmos is great and the subwoofer is cool asf. Maybe invest in a 5.1 system if you have the money
I would recommend this to a friendRated 5 out of 5 stars
DVD-4K player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is easy to operate, the remote is user friendly and unit is quiet.
I would recommend this to a friendRated 5 out of 5 stars
Great for movies.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality from the 4K BluRay discs. Works great with my TV & the Dolby Atmos with my sound bar.
I would recommend this to a friendRated 4 out of 5 stars
Great Quality and ease of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a little more expensive then the rest, but the quality is well worth the extra, This unit stays connected to wi-Fi much better then other brands that I've owned. The picture delivery is superior, I would for sure buy again.
I would recommend this to a friendRated 5 out of 5 stars
Great quality dvd player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. My movies play with enhanced picture. Great quality. Very happy with my purchase.
I would recommend this to a friend








