Customer Ratings & Reviews
- Model:
- UBPX800M2
- SKU:
- 6336494
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Sony - UBP-X800M2 4K Blu-ray player
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good unit. Very quick to open and it was a breeze to set up and to get working.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this 4k Blu-ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This plays amazing quality movies and the sound is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great player. Used mostly to play HiRez audio cds. Video quality is sharp and great color.
I would recommend this to a friend - Pros mentioned:4k
Awesome for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual Sony never disappoints. Works great with no problems
I would recommend this to a friend - Pros mentioned:4k
Great 4K dvd player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the DVD player is great. The hd 4K is amazing. I love watching the Skywalker saga on 4K.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Blu-ray player for your HT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent player which can be used for playing back some audiophile standard audio formats as well.
I would recommend this to a friend Ok, good sound, so so controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Form factor and mounting options. Pretty good. Limited inputs so that's just so so. Primary complaint is doesn't always connect audio when it connects HDMI. Have to cycle through inputs to get it to pick up the audio. There are probably better options.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JTNRWC,
Thank you for taking the time to share your feedback on the UBP-X800M2 4K Ultra HD Blu-ray Player. We appreciate recognizing its potential.
And we sincerely apologize that you are experiencing intermittent audio connection issues with the HDMI, which is requiring you to cycle inputs. This is often a communication issue (or "handshake" error) between the player and the connected audio device (Sound Bar or AV Receiver). Please try the following troubleshooting steps, which are specifically designed to re-establish a reliable HDMI connection:
1. Re-Establish Audio Connection - First, ensure your audio device is actively "listening" for the player's signal: Confirm the input selector on your Sound Bar/AV Amplifier (receiver) is correctly set to receive the audio signals from the Blu-ray player.
2. Perform a Full Power Cycle - A complete power reset helps clear communication errors between devices: Please unplug the UBP-X800M2 Player and your audio system/TV from the wall outlet for 2 minutes. Disconnect the HDMI cable connecting the player to the audio system/TV, then firmly reconnect it. Plug the audio system/TV back into the outlet first, and then plug the Blu-ray player back in.
3. Try connecting the UBP-X800M2 Player directly to your TV and test if the audio issue persists when bypassing the AV/receiver or Soundbar
For advanced troubleshooting and detailed setup instructions, including HDMI and audio settings, please refer to the player's reference guide (Page 28 addresses common sound output issues):
Reference Guide: https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf
If the audio issue continues after trying all these steps, we recommend contacting our technical support team for further assistance:
Contact Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Your feedback is valuable, and we really appreciate you considering Sony products!
Regards,
Dominick
- Pros mentioned:Picture quality
Awesome player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really is a Awesome player. My family really love it. It's easy to use. And the picture quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Sony 4K HD Blu-Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 4K HD Blu-Ray player is nice quality. I would recommend purchasing this player.
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player is so clear and when it’s connected to my oled tv, the picture is so amazing. Won’t disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
Great sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thin, and mounts really nice. Sounds great too. I like how the settings read our through the speaker cloth.
I would recommend this to a friend Nice 4K Blu-Ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality built. Love these high end players from Sony. Don’t care that you have to select or turn on Dolby Vision. Just darkens out the picture. Never going to use it anyway. Same with Netflix Calibration on the G series Sony tvs. I like a bright picture. This player is just as good as the Sony $600 players with no display on front. This came with two movies which look great also. If all these reviews just judge this on playing discs or streaming. They are all five stars
I would recommend this to a friend- Pros mentioned:Upscaling
Nice unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always a great product from Sony. The interface is easy to use and the upscaling looks good.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Blue Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and color quality. Purchased a 4K dvd movie immediately and was so pleased.
I would recommend this to a friend - Pros mentioned:Picture quality
Easy to set up and great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 4k player was very easy to set up for someone who is not tech savy, and the picture quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony 4k dvd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 4k player. Can't really rate it fully as i have not used it alot yet. It was rated highly.
I would recommend this to a friend - Pros mentioned:Picture quality
Great build quality and picture
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the quality and picture are phenomenal the only downside is the main menu contents are slim picking but still love the player.
I would recommend this to a friend - Pros mentioned:Ease of use
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install and operate, greatly improves our viewing of Blu-ray movies on our 4K TV
I would recommend this to a friend - Pros mentioned:4k
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a new SONY TV and have used this Blu-Ray player with DVDs, Blu-Ray, and 4k movies. It is all great.
I would recommend this to a friend - Pros mentioned:Picture quality
DVD player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best 4k dvd player that I purchased . Iy made my tv and movies look so much better.
I would recommend this to a friend