Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use and set up. Pickup at the store was easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Picture and sounds from DVD's are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K Player, but I wish it had XLR outputs to take full advantage of the Hi Res Audio

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4K Blu-ray Player!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Complement to the 65A90J. Excellent Picture and quick load times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased to see how easily it interfaced with my Samsung TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Blu Ray Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item. Not too bad to set up and recommended!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hefty and sturdy piece of hardware. Great smooth UI and works great with 4k movies.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Electronics

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great product, not to mention the 4K and blue-ray capabilities

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Good While it Lasted

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performed well for 23 months. We only watched a couple dozen movies on it; movies with Dolby Atmos, like Top Gun Maverick, etc. It just quit working; won’t turn on, eject, etc. I knew it wouldn’t be used much so I didn’t get an extended warranty. I guess that was a mistake. I’ going to try a Pamasonic this time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debb,

      Thank you for the review. We're sorry to hear what happened with your Blu-ray player. You may find this article helpful on how to resolve your issue,

      https://www.sony.com/electronics/support/articles/00025061

      If the issue is still unresolved, service may be required. To further assist you, please visit this link.

      https://us.esupport.sony.com/support/s/service?language=en_US

      -David Sony_US

  • Rated 5 out of 5 stars

    dvd player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended for now. Recent dvd (bluray) player started out the same way. They eventually stopped playing blu ray dvd for what ever reason. No update for the system, no fixes, and becomes a 200.00 paper weight.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Excellent blu ray player!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player to replace the previous model. I enjoying the Dolby Vision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony dvd

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great dvd player that has a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hookup, and easy to use. No delays or hesitations in reading the discs.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Blu ray 4k

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching movies in 4K with my OLED tv is just as good as going to the movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Blu-Ray Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My Sony Blu-ray. It works great with my new Sony TV and Sound Bar.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not great but just good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this printer for a while and have a few problems starting. It will randomly just stop. Most of the time I am able to eject the disc and put it back in to get it to continue. Once it quit and nothing would work. I eventually unplugged it, replugged it in and reinserted the disc to continue to watch the movie. I expected more from Sony than this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K blue ray player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony ubp-x800m2 works as advertized/ works great with my sony 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP-800M2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture and sound, no doubt 5 stars. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony products

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope stuff. Works perfectly. Nice colors n surround sound. Everything is dope.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dwayne's Opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and sound quality. glad I grabbed this to add to my system!!

    I would recommend this to a friend