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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention the UX Series Digital Voice Recorder's excellent sound quality and ease of use. Its small size and long battery life are also frequently praised, along with the convenient built-in USB port. While some find the price a bit high, the overall user experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-397 of 397 reviews
  • Rated 4 out of 5 stars

    Used for wedding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for small space wedding. Wouldn’t use to capture sound coming out of speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed for school project. Decent sound and easy to used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dies quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if because it was open box it didn’t work properly or it just dies quickly. Just for the benefit of doubt I would say it is a great product overall can’t go wrong with Sony.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for Recording Lectures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This voice recorder is great for recording college lectures. Many professors are not allowing Laptops in class as the clicking of keys while typing is loud & students are answering texts/emails which both are very distracting to fellow students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good recorder for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for research project involving feedback from participants

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voice Recorder is a nice size that fits into your pocket . But the quality of sound from any distance further than 30 feet is not very good. I used this in my classes to record my professors lectures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Voice Recorder not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the reviews to be a bit overrated on this device. Replay sound quality is not all that great for the price. I have tried several adjustments, including, highest quality, and it still sounds weak.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello davidfb, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/42790. Oscar. sony_US

  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what is needed. Nothing special and decent price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than stellar quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disapppointed in quality of sound and ease of use - usb feature is a plus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best sound quality but for novice excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is there is not many options to purchasing an item of this choice or size....it does beat nothing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaime, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up a lot of back ground noise. It may be that I don’t have the settings correct.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I found this sort of difficult to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound pick up was fair. Not quite what I wanted. But I will make it work in my meetings

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yoodie6, We regret to hear that this unit failed to meet your expectations. We value your feedback and this will surely be forwarded to the proper department for future improvement of our products. Thank you for sharing your review. -Jerome sony_US

  • Rated 1 out of 5 stars

    Couldn't Figure It Out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This recorder has a lot of good reviews, but I wouldn't recommend it for anyone who doesn't have a lot of experience with tech. There's no manual, you have to go online for any help, and I couldn't find anything on the online manual that addressed the setup issue I was having. Of course, there's no phone number to call for assistance. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony - UX Series Digital Voice Recorder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - This recorder can only be charged with a laptop. I don’t have a laptop.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Lovemydogs!

      We regret that the recorder had to be returned. We can also charge the recorder using a USB AC adaptor. Please check the Help Guide below for more details.

      https://helpguide.sony.net/icd/u56/v1/en2/contents/TP0000831016.html?search=charging


      Regards,

      Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Incompatible with OS X El Capitan (10.11)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is attractive, and its features are smart and user-friendly; however, it does NOT yet connect to any Mac using OS X 10.11. Until drivers are available to correct this (none, as of mid-June 2016), users are limited to space/file storage on the device itself--no file upload to Mac OS 10.11 is yet possible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Laurie! Thank you for taking the time to share your feedback with us regarding the supported operating system, we will make sure to pass this information to the proper department for further review.~Jeannette sony_US

  • Rated 4 out of 5 stars

    Sony Recorder…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device; works well with the USB port and memory card

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Recorder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact easy to use recorder, the USB can be a pain to get plugged in, but over all great device

    I would recommend this to a friend