Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 10101609
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the sound quality of the product. They specifically highlight its great sound and impressive bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best earbuds ever made. Noise cancellation is great, as well as the sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello fredB,
Thank you for choosing Sony!
We couldn't be more pleased to learn that you recognize the WF1000XM5 the best earbuds you've ever owned. We're delighted that you appreciate the exceptional noise cancellation and sound quality. Your positive feedback truly motivates us to continue delivering outstanding products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Perfect for all use cases.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, comfortable to wear and sounds great!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star review, Nathin! We're glad that you are comfortable wearing the new Sony XM5 earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Excellent product wirh excellent service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In chosing my new air bud, the best buy rep was very knowledgeable and with his assistance, i was in a good position to select a product right for my needs. After using the said product for a couple of week now, i am very satisified with the high quality sound clarity i get. This was definitely the air bud for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanKSingh,
That's amazing! You've definitely made a great choice! We are very happy to know that it perfectly suits your needs and expectations. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these one of my favorite earbuds sounds amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello there,
Thank you for choosing Sony!
It brings us great joy to hear that you love the WF-1000XM5 earbuds and regard them as one of your favorites! We're delighted that the sound quality is amazing for you. Thank you for sharing your enthusiasm!
Best regards,
-Fred
- Pros mentioned:Sound quality
SONY ON TOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than Bose QC mic for talking, Samsung Pro buds, Sennheiser Mom 3. Sony is not perfect but much better performance when tested on NYC SUBWAY LINE.THE BEST TESTING GROUND FOR ANC FOR ANY EARBUD. I replaced my earbuds 4x b4 I found Sony, which I kept.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frresh,
Thanks for commenting! You've definitely made a great choice! We are extremely pleased to know about your satisfaction with the amazing quality of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Nice product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, excellent quality, I recommend it to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RODRIGOC,
Thank you for choosing Sony!
We're elated to hear that the WF1000XM5 earbuds deliver excellent quality. Thank you so much for recommending them to everyone. Your positive feedback means a lot to us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise cancellation! Very balanced sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saiyan,
We couldn't be happier to hear that you are enjoying the excellent sound and noise cancellation of the Sony WF-1000XM5!
Achieving a very balanced sound alongside our industry-leading noise cancellation technology was a key focus, and we are delighted that you recognize these core strengths.
Thank you very much for choosing Sony and sharing your five-star review!
Regards,
Dominick
- Pros mentioned:Sound quality
Clear and perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear and it blocks the outside noise when I need to focus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DantheMan,
We're delighted to hear you're enjoying the clear sound and noise cancelling technology on your WF-1000XM5 earbuds—it's great to hear it is helping you block out noise and focus!
Thanks for sharing your positive feedback and choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Really good wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After going through 4 pairs of other wireless in-ear headphones, I finally got the nerve to buy the ones. At $250 they are surely expensive but they don't good and on a phone call the other part can here me clearly. They are small, light, with good battery life. If it's within your budget, they are a good choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, peregrineRR.
You've made a great choice! We are truly delighted to hear about your satisfaction with the amazing sound quality, smaller & lightweight design, long-lasting battery life, and superb performance of your WF-1000XM5.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbud here are amazing they are better than AirPod pros and the earbuds even got a app that has a equalizer and good bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewS, thanks for sharing your wonderful experience! We're thrilled to hear you're enjoying the astonishing sound quality with premium noise cancellation, and the customizable audio experience of the Sony - WF1000XM5. Thank you so much for choosing Sony and enjoy your new earbuds! Regards, -Dominick
- Pros mentioned:Sound quality
Great Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling earbuds. Great sound. Love the color. The only thing I did not like is when I used them at the gym they kept slipping out. I am sure it was due to the sweat. So, I use them for work now where I do not sweat as much and they are Perfect!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EstellaF, we're glad you like the sound quality and color of your new earbuds. We understand your feedback regarding the fit of your Sony unit. You can change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. Please check this link for more details:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html?search=wearing
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best ear buds
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound and base are the best i have ever owner. Highly recommend for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your wonderful feedback on the WF-1000XM5, AnthonyM! We're thrilled to hear that you're enjoying the exceptional sound quality and bass, and that our earbuds have become your top choice for everyday use. Your recommendation means a lot to us. If you ever have any questions or need tips to get the most out of your WF-1000XM5, please feel free to reach out. Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Sony wf-1000xm5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like sony earbuds wf-1000xm5. This first sony earbuds I bought. I like sound and bass we .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jbl6,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Great buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new buds, quite a bit nicer than the XM4s. Especially since they are smaller and lighter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoriahH,
You made the right choice upgrading to the WF1000XM5! We're glad that you like the size and weight of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Solid Earbuds
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the XM4 earbuds and felt they were a better product. These earbuds look nicer and are supposed to have some better features, but I haven't figured out why they're supposed to be improved versions yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Drew,
Thank you for choosing Sony!
We’re honored to hear your thoughts on the WF1000XM5 earbuds and appreciate your previous experience with the WF1000XM4. To help you explore all the new features and improvements, here’s a detailed video overview: https://www.youtube.com/watch?v=pLJ6Mos0ki4. We hope this helps you get the most out of your earbuds. Thank you for sharing your feedback.
Best regards,
-Fred
- Pros mentioned:Sound quality
Worth the Investment.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case could be smaller but these don't fall out of my ears like the Samsung's do. i love the sound quality and the noise cancelling actually works! The range on the Bluetooth could be better as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasW,
Thanks for commenting! We are truly happy to hear your satisfaction with the with the amazing sound quality, industry-leading noise canceling feature, and very comfortable fit design of your WF-1000XM5. We truly appreciate your input with the size of the charging case and Bluetooth range of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Excellent Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, long life. The best earbuds I've owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyP, we're glad you are enjoying your new earbuds! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl
Bass is Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smaller size and the bass sound is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesC, we're glad you love our product! The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. Thank you very much for choosing Sony! ~Earl
Great ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely comfortable. I had a roommate that snored so loudly I could not sleep.I used these earbuds with white noise and slep like a baby. Definitely worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UncleDavid, Awesome! We're thrilled to hear that you're enjoying the outstanding performance of your WF-1000XM5. Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Great Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ear buds. Great sound quality and noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, BenB!
We are absolutely delighted to hear that you find your WF-1000XM5 earbuds to be "Amazing"! It's incredibly rewarding to know that you are thoroughly enjoying both the great sound quality and the powerful noise canceling features.
We engineered the XM5s to deliver a truly immersive, distraction-free audio experience, and your feedback is a wonderful validation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team