Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 10111512
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Great Earbuds!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Sony earbuds were the WF1000XM3...then I upgraded to the WF1000XM4...now I've upgraded again to the WF1000XM5. So, if you see a pattern, then you're correct - these are really great overall earbuds. If you have the budget and are looking for one of the best earbuds, then I highly recommend giving these a try.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, ForeverMeek2012! We're happy to hear that you are impressed with our products and we appreciate that you'd recommend this one to others. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. Enjoy and thank you for choosing Sony! - Craig
Best Bluetooth Earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good wireless earbuds. The noise cancelling is unbelievable. I love the way it switches between two devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timothy, You've made an excellent choice! Thank you for upgrading to your new WF-1000XM5 earbud headphones. We're glad you're enjoying all the improvements we made on these earbuds. We hope you enjoy the WF-1000XM5, not only as noise canceling music listening devices, but as communication tools. Thank you for choosing Sony! -Jess
Wireless ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect ear fit. Sounds great and good batter life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Napalm,
Great! We're glad that you like the fit, sound quality, and battery life of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is even better than airpods pro love the talk through feature and make sure you play around with the fitting and if you do encounter and weird thing where there is no audio is most likely your driver for Bluetooth or whatever it is not up to date run troubleshooting will automatically do it for you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amid,
You made the right choice with the Sony WF-1000XM5! We're glad that you like the sound quality and Speak-to-Chat function of the headphones. It's also great that you were able to find the best fit for the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
One of the better ones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent sound. Noise cancelling not at good as some, but better than most. Due to style, seem to be a little too heavy and come loose in ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinK, Thanks for the feedback. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. We appreciate your feedback regarding the weight of the device. Make sure to use the right ear tip size to avoid loosing them. Thanks for choosing Sony! -Craig
Get. It.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clen sound. Very good connectivity via bluetooth. Havent had issues connecting automatically. Sound will pause when removing them from ear and play when inserting then agian.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grump, we're glad you like our product. Thanks for choosing Sony. ~Earl
best sound I have heard in an earbud
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just amazing! I also have the XM4 earbuds which sound almost the same but are quite a bit bigger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edamb, We are thrilled to learn that the Sony WF1000XM5 earbuds have left a lasting impression on you with their exceptional sound quality! It’s remarkable to see how they uphold the impressive audio standards set by the WF1000XM4, all while being more compact. Continue sharing your wonderful reviews, and thank you for placing your trust in Sony! -Jess
Best for tiny ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of issues looking for earbuds. These are the only ones that has anc and are android compatible that i can enjoy without ear aches. Id reccomend for small ears! The samsung one works as well but slips out too easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meow,
Fabulous! You've definitely made a great choice! We are so happy to know your satisfaction with the very comfortable fit design and superb performance of your WF-1000XM5. We truly appreciate your recommendation!
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thanks for the perfect star review and for choosing Sony!
- Romeo
Sony earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best earbuds i have owned! The noise cancelling feature works very well. I can mow the grass whille listening to my favorite poscast. Happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyS, we're glad you are happy of your purchase! Enjoy! Thanks for choosing Sony! ~Earl
Best in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im no tech guru , but Ive had my fair share of headphoes. Sony xm4, soundcore linberty, pixly buds. Sennheiser. And the sonys xm5 blows everything else away. And good on phone calls too. Just get them. Worth the money. And get the warranty plan
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Picafresa,
You made the right choice with the Sony WF1000XM5! We're thrilled that you are enjoying the sound quality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These to me only shine in the NC department, went with the Jabra elite 10's and returned these... Sony's didn't have enough thumping bass for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcus37,
We're glad that you like the noise canceling function of the headphones. It's unfortunate that you were not satisfied with the sound quality. For optimum performance, it is recommended to install the latest software version of the headphones (via the Sony Headphones Connect app). Additionally, the app's equalizer function allows you to tailor-fit the sound quality depending on your needs.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
Best earbuds in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase and personally i think these are a lot better than the airpods pro i’m used to always buying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobG,
Awesome! We're glad to hear that you like your new Sony headphones. Thank you for choosing Sony!
-David
Just get an xm4 until the xm6 comes out
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the XM4. The changes in design has made it so that the earbuds never fits quite right in my ear, and I've used multiple tip types. Also, if you only use one ear bud, it doesn't default to noise canceling. You can turn on NC manually or use adaptive control, but even then adaptive controls keeps turning off in the app. Meaning it defaults back to ambient noise. If you drop the case the buds just go flying out, I've almost lost them multiple times. It happened occasionally with the xm4s, but the xm5 magnet is weaker I think. Battery life, connectivity, and sound are great, but the problems I outlined make it a fail in my book.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Acw00, Thank you for your feedback on the WF-1000XM5. We appreciate your detailed review and are sorry to hear about the issues you've encountered.
Regarding the fit of the earbuds, we understand that comfort and secure fit are crucial. If you've already tried different sizes and types of ear tips and you continue to experience discomfort, please reach out to our support team for further assistance.
For the noise-canceling feature, we acknowledge that it should ideally activate automatically when using a single earbud. We will pass on your feedback to our development team.
The concern about the earbuds falling out of the case is noted. We will look into the magnet strength and case design to ensure the earbuds remain secure during everyday use.
We're glad to hear that you are satisfied with the battery life, connectivity, and sound quality of these earbuds.
Thank you for choosing Sony. If you have any further questions or need assistance, please do not hesitate to contact our support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound It’s amazing, I love use my headpones to run every morning
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Marquina,
Thank you for choosing Sony!
It's great to hear that you love using the WF-1000XM5 headphones, especially for your morning runs. The WF-1000XM5 are designed to deliver excellent sound quality with their noise-canceling features, making them perfect for enhancing your workout experience. If you haven't already, you might want to try adjusting the sound quality mode using the Sony | Sound Connect app to further enhance your listening experience. Enjoy your runs with amazing sound!
Best regards,
-Fred
Great headpones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones so far, i just wish i didnt need to grt so many apps to optimize the sound to my liking, one app should be taking care of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serg, Awesome! We're thrilled to hear that you're enjoying your headphones. Thank you so much for choosing Sony. Erin
One of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While these may lack the bottom end of the XM4, they more than make up for it in being extremely clean and a lot better fitting in my opinion. An excellent choice for those looking to upgrade from the AirPod Pros
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheReverendChap, we're glad you are enjoying your new earbuds! Thanks for choosing Sony! ~Earl
Great audio experience... mostly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Passive hearing is a bit blasty when you first activate it. Battery life usually last longer than noted on packaging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadProphet, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
Best in the game
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the best on the market. All the new ones that have come out don't come close when it comes to noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarJ, Fantastic! We're extremely pleased to hear that you're satisfied with the amazing noise canceling and superb performance of your WF-1000XM5. Thank you so much for the perfect star revierw and for choosing Sony! - Romeo
I reckon these earbuds for sound and noise good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the WF 1000x5 Smart and compact and good sound quality, and noise canceling. The app Little bit outdated but it’s still good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyL, thanks for commenting! We're thrilled to know that you like your WF-1000XM5 and you're satisfied with its amazing sound quality, exceptional noise canceling function, stylish design, and smart features. We greatly appreciate your feedback about the Sony | Headphones Connect app. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
Best ever call quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was in eco friendly packaging which was quite nice move, and noise cancellation was best ever, come to call quality which was on end level nothing can be best than this it was amazingly clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabarB, Thank you for the awesome review! We're thrilled to hear you appreciate the eco-friendly packaging, excellent noise cancellation, and amazing call clarity of your Sony WF1000XM5. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Sam