Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 11932696
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Comfortable, reliable, good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have other noise cancelling headphones that I use when I want to block out more noise, but these are great when working at home or a cafe. They're easy to care, work wonderfully, and have surprisingly good audio quality. I can keep them in for long stretches of time without having them feel uncomfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlosP,
Thank you for choosing Sony!
We couldn't be more pleased to learn that you're enjoying your WF1000XM5 earbuds! It’s fantastic to know that they provide the comfort and audio quality you need while working at home or in a café. We appreciate your feedback on their ease of care and long-lasting comfort. Thank you for sharing your experience with us!
Best regards,
-Fred
Sony X Earbuds: A Dream for Audiophiles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a devoted music lover and sound-adjusting audiophile, the Sony X earbuds are everything I could ask for. The sound quality is incredibly rich, with deep bass, clear mids, and sparkling highs that bring every track to life. But what truly sets them apart is the customizable EQ and sound immersion controls—perfect for tailoring the audio experience to your exact preferences. Whether it’s losing myself in a symphony, hip hop, gospel or fine-tuning the EQ for an acoustic set, these earbuds deliver unmatched precision and depth. Sony has crafted an audiophile’s dream with these earbuds, blending top-tier sound with effortless control.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NakeshiaRenee, Fantastic! Thank you for sharing your outstanding experience with the WF-1000XM5 earbuds. We are delighted to know that you are thoroughly impressed with their remarkable performance. We truly appreciate your perfect five-star review and your choice of Sony! - Romeo
Best you can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clear choice if you have the money rn best earbuds you can get noice cancelation is great i did prefer the airpod pro 2 noise cancelation but sound is excellent plus the ability to adjust it the tap feature is good but i prefer airpod 2 controls but the tap you get use to it. Excellent quality and you can charge the earbuds in the case, u get a bit longer use on the go with no power source I also like the fit of the foam tips it has from ssmall to large you'll find your size, they won't easily fall out.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We appreciate the positive feedback, FernandoR. We're happy to hear that you are enjoying your new Sony WF1000XM5 Wireless earbuds. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. Thanks for choosing Sony! -Craig
The one and only headphones you’ll ever need
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a firm AirPods user since 2016. I’ve had every gen and the pros as well. I made the switch to Sony very reluctantly but my little brother recommended them after I lost my AirPods. So I gave them a chance and WOW! They are truly amazing headphones. The ANC and Passthrough is phenomenal. Along with the customs sound profile they create for spatial and surround sounds I crazy. These will easily blow every other in ear headphones out of the water!! I will never be going back to apple for headphones. 10/10! Treat yourself and get these headphones. Your ears will thank you! It’s truly like youre hearing everything for the first time again. The rich quality and deep base is insane!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaudF, Fantastic! We're thrilled to hear that you love the amazing sound quality and the impressive noise cancellation of your WH-1000XM5. We hope you enjoy the WF-1000XM5, not only as noise canceling music listening devices, but as communication tools. Thank you for choosing Sony! -Jess
9/10 still would reccomend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony sound quality holds up with these buds and the NC feature is amazing! The fit of the buds does matter, but once it fits, it works great!! The buds are smaller than I expected but that works for my small ears. The touch capabilities arent as customizable as I would like but thats a minor detail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello James,
Thank you for choosing Sony!
We’re thrilled to hear that you’re enjoying the sound quality and noise-canceling features of your WF1000XM5 earbuds, and that their compact design fits comfortably in your ears. Thank you for your feedback regarding the touch control customization! Just a quick tip: you can use the Sony Sound Connect app to reassign functions to the touch sensors on each earbud. For instance, you have the option to switch music playback control from the right earbud to the left if that’s your preference.
For instructions on how to change the touch sensor functions, please visit:
https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935904.html
Best regards,
-Fred
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Bought it for a international flight and the noise canceling was perfect. Great audio quality and a snug and comfortable fit in the ear. Touch controls on the earbuds work well and are very easy to use. Price is high but it's a great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EveretteB,
Thanks for your wonderful review of the WF-1000XM5 headphones.
We're especially pleased to hear that the industry-leading noise cancellation was "perfect" for your international flight. We designed them specifically for that kind of immersive, uninterrupted listening experience. We're also glad you're enjoying the sound quality and comfortable fit.
Thanks for choosing Sony!
Sincerely
Jenn | Sony Social Media Team.
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a great sound quality like unlike any headphones or earbuds i've had especially with wireless headphones which have had issues in the past, long battery life and gracious connectivity only had issues with them like twice with connecting. The only complaint is I wish that they could get louder in volume because I like my music at a loud volume but otherwise they have served good so far.
I would recommend this to a friendGreat Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Ear buds, Great noise cancelling. Comfortable fit. Great battery life. Effortlessly pairs with my devices. Excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arthur, Awesome! We are so glad to hear that you are happy with your new WF-1000XM5! Thank you for choosing Sony! -Carl
Samsung headphines
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in-ear headphones. The battery life is amazing. The sound is also awesome. I had Apple AirPods since they’ve been out and I am extremely pleased with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA,
That is wonderful feedback, thank you for the 5-star review!
We are especially excited to hear that the WF-1000XM5 earbuds have exceeded your expectations. Making the switch to a new brand can be a big step, so we're thrilled that the awesome sound and amazing battery life have made it so worthwhile for you!
The WF-1000XM5's custom-designed Dynamic Driver X is built to deliver that rich, clear audio you're enjoying, and with up to 8 hours of battery life with Active Noise Cancellation (ANC) on, they're ready for your longest listening sessions.
Thank you again for choosing Sony! Enjoy your music.
Regards,
Dominick
YURR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a really good pair of ear buds I have found that they only last like 2 days on a full charge with the case but overall they are amazing I use them for work as a welder and the noise cancellation completely block out all the grinding noise so if your looking for a comfortable pair of earbuds that have amazing noise cancellation this would be the best pair to get
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alexis,
We're honored to hear that you’re enjoying the exceptional noise cancellation and comfortable fit, especially as you use them in such a demanding environment. It’s great to know they help block out grinding noise during your work as a welder.
We appreciate your feedback on the battery life as well. The WF-1000XM5 is designed to provide up to 8 hours of playback per charge, with an additional 16 hours from the charging case, for a total of around 24 hours. Actual performance can vary depending on usage and settings. Your input helps us as we strive to deliver the best possible experience.
Thank you for choosing Sony, and we hope you continue to enjoy your earbuds at work and beyond!
Best regards,
-Fred
Great mid-high tier headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do an amazing job with ANC and pass thru and hold charge well. No issues with sound for either music or podcasts to this point. Having the different tip sizes is nice too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElJay, we're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using mine for a month now and have been enjoying them. The battery life is great they laster longer then my workday and the comfort is great after have one in though most of the day i some times forget that they are there. Side note both can be use individually so you can switch from your right to your left or use both i mostly use just the right one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexH, thank you for the amazing 5-star review! We're very glad to hear you're enjoying your Sony - WF-1000XM5 earbuds. It's great to know the battery life keeps up with your day and that they're so comfortable, they practically disappear! That's exactly the kind of experience we aim for. Thanks again for sharing and we hope you continue loving the earbuds! Best regards, -Dominick
Sony WF1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.impressive sound quality, good noise cancellation, and overall performance, comfortable fit and long battery life,. The touch controls and adaptive sound control also add to the convenience and customization options. Overall, the Sony WF-1000XM5 it”s a good choice for high-quality true wireless earbuds with advanced features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioG,
Fabulous! Thank you very much for sharing your awesome experience with your WF-1000XM5. We are truly delighted to know that you are satisfied with its amazing quality, great features, and superb performance. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for your purchase and for choosing Sony!
- Romeo
One of the best higher-end Bluetooth earbuds out t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best high quality bluetooth earbuds out there. Easily better quality than Apple airpods or Samsung buds. And it works amazingly with both ecosystems. I ended up getting this to try it out, and ended up keeping it. I own both Samsung Bud's Pro 2, and Powerbeats Pro. Be easily beat them in sound quality, which I should expect for it a bit higher price tag. They claim you can get an hour charge in just 3 minutes, and I would say that's pretty darn accurate. Took these on a 13 hour flight to japan, and only had to really take one earbud and plug it in and use the other one while it was charging after 9 hours. And I would just swap between the two after that until they got mostly a full charge. Never really have to worry about battery life when it comes to these ear buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andyp,
You made the right choice with the Sony WF1000XM5! We're thrilled that you are enjoying the sound quality, connectivity, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great battery life. I wish the touch controls didn't require a tap as the noise is amplified. Also, I would like to see a deeper llm integration like RayBans and Llama.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey BBYE! Fantastic! We're thrilled to hear that you are enjoying the amazing sound and exceptional battery life of your WF1000XM5. We appreciate your feedback regarding the touch controls and understand how the amplified noise can be an issue. Your suggestion for deeper LLM integration is noted, and we are always looking for ways to enhance our products. Thank you for choosing Sony! - Romeo
A big step from the XM4s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the sony 1000XM4s and loved everything about them. The 1000XM5s improve on everything that the 4s offered. The smaller size and shape help them fit much more comfortably for long music sessions, and the sound quality and noise canceling are amazing. I would recommend these to anyone that is thinking about giving them a shot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey BradH,
Thank you very much for your awesome review and for upgrading to the WF-1000XM5. We are extremely pleased it suits your needs and expectations.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.
Thank you so much for being a Sony WF-1000XM4 & WF-1000XM5 owner, and for commending Sony!
- Romeo
Extremely quick and easy to use!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using them for a couple of months, i xan safely say that these are my favorite pair of earbuds. The battery lasts a long time, the sound clarity is awesome, they fit nice in my ears, and they connect to my phone extremely quickly. I dotn have any negative thoughts on these earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Aidenn! We are truly happy to learn about your satisfaction with the amazing sound quality, long-lasting battery life, ease of use, superb Bluetooth connectivity, and very comfortable fit design of your WF-1000XM5. Thank you so much for the perfect star review and for choosing Sony! - Romeo
A worthy improvement over the XM4s!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. These are just incredible. Sony did it and improved upon the XM4s. Off the bat, the comfort of these are noticeable. They are lighter and fit better within your ear. Then the sound. I still have my XM4s, so I've switched between these XM5s and XM4s mid track and there is a noticeable difference in sound quality. The ANC is much improved as well. I haven't taken them on a plane ride yet, but using them around the office and around my home, I can tell you that they have also improved upon their ANC technology. I use them with an Android phone for LDAC, but also have an iPad, and these seamlessly work with both for multipoint connection. Plus there are a bunch of new features that these have, that XM4s do not, mainly it the touch controls. These are feature rich and are more refined. I was hesitant to purchase these, as my XM4s worked perfectly fine. They were relatively new as well, since I had a bad pair of XM4s with defective batteries. Thankfully Sony had replaced the XM4s with a brand new pair last year, even though the warranty expired. If anything that motivated me more to upgrade since Sony righted their wrong and stood behind their product. That's excellent customer service. So if your questioning upgrading to these, from XM4s, I am confident that you will not regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OO7Prototype,
You made the right choice upgrading to the Sony WF1000XM5! We're glad that you are enjoying the comfort, fit, weight, sound quality, noise canceling function, multipoint connection, and touch controls of the headphones.
It's also great to hear that you were assisted professionally regarding your experience with the WF1000XM4.
The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for trusting and choosing Sony!
-Ralph
You truly get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are a game changer. they have excellent sound quality, ANC, and battery life. I'm a huge Samsung fan and have had galaxy buds for the past 10 years and have never had a pair of buds that had such good call quality. the only con that I have for them is that they don't have an ambient sound booster, but besides that, id pick these all day.
I would recommend this to a friendExcellent fit to my ears.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds; great fit to my ears. They come with extra rubber cushions for precise fit and the best noise cancellation . They have great sound, and work well with my over the ear “ear muff” hearing protection for mowing; which is mostly when I wear them. (I like to listen to podcasts when I mow.)
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WF-1000XM5, Charles. We are honored to hear that you’re enjoying the excellent fit, especially with the included extra earbud cushions that help ensure comfort and precise noise cancellation. It’s great to know the sound quality meets your expectations and that the earbuds work well under your over-the-ear hearing protection while mowing. We’re glad they help make your podcast listening even more enjoyable during outdoor tasks. Your feedback is greatly appreciated and inspires us to keep delivering high-quality audio experiences.
Thank you again for choosing Sony!
Best regards,
Gus
Sony Social Media Team