Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 11932696
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, easy to use the noise cancelling setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ecast, Glad you're loving the sound quality and ease of use with the noise canceling feature on your Sony WF-1000XM5 earbuds! Thanks for sharing your feedback! We appreciate it and are thrilled you're enjoying the experience! -Jess
Yes Sony earbuds are amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up buy both the Beats Fit Pro and Sony blah blah blah... thing. Excusing the forgetful name, this is an amazing product. This is my go to earbuds for travel and ANC and just about everything. If stays in my ears perfectly and comfortable for long flights. This has better ANC than Beats, and the Sony has really good connection with iPhone. I only used the Beats fit pro for gym because I sweat lot and don't want get the Sony dirty. Also, the touch sensors are very responsive, where as every time I try to adjust the Beats during workout, I accidentally click the button.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KAK2, nice! We're glad you like your new earbuds! Thanks for choosing Sony! Enjoy! ~Earl
Awesome Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is really great and very sweat resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RajL,
Thank you for choosing Sony!
It's fantastic to hear you're enjoying the sound quality and impressive durability of your WF-1000XM5 earbuds! The IPX4 rating provides excellent protection against sweat and splashes, so you can count on them to keep up with you. We appreciate you sharing your positive experience!
Best regards,
-Fred
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and for the price as good as bose.....
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic feedback, JamesH!
We are absolutely thrilled to hear that you love your WF-1000XM5 earbuds and, most importantly, that you feel the overall package offers exceptional quality for the price.
Creating a world-class listening experience that competes at the very top of the industry is exactly what we set out to do. Your comment about the value and performance is the best validation we can receive!
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I had with these were the ear tips I actually had to buy different ear tips because the original ones were so uncomfortable and hurt my ears other than that ANC is amazing sound quality is better than the predecessor and overall really good headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherJ,
Thanks for sharing your 5-star review and experience with the WF1000XM5. We're glad that you like the noise canceling function and sound quality of the headphones. Your feedback about the supplied ear tips is greatly appreciated.
For optimum fit and comfort, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html
The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Quality sound, perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound, and I have had many different buds including Bose, Beats, and JBls, everthing is perfect, except for getting them out of their case.. they also fit perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Metalatino, We're so happy to hear you're enjoying all the improvements we made of these earbuds headphones. Also, we are glad to know you appreciate the design and comfortably in your ears while keeping out external sounds. The slippery headsets can be easily removed from the case by simply tilting & lifting the headsets horizontally from the inside outward. ref: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html
Thank you for taking the time to write such an in-depth review of your experience with your WF-1000XM5! Enjoy! -Jess
5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is the best I have ever had. Can be uncomfortable for some people with smalled ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JeffS,
Thank you for your feedback! We are really happy to hear that you’re enjoying the exceptional sound quality of the WF-1000XM5. We understand that comfort can vary, and we appreciate you sharing that insight.
Thanks for choosing Sony!
Best regards,
Estefany
Birthday Gift
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband because a friend of mine's husband suggested them. The quality is equivalent to the Sony brand and congruent with the price point. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanceMommaOC,
Thank you for choosing Sony!
It’s rewarding to hear that you and your husband are enjoying the WF-1000XM5! We're glad that a friend's recommendation led you to us, and we appreciate your kind words about the quality. Thank you for your high recommendation – it means a lot to us!
Best regards,
-Fred
They are amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless earbuds, the sound is so crisp and amazing. I like them better than the over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meth1090,
It brings us great satisfaction to hear you love your Sony - WF1000XM5 wireless earbuds. It's wonderful to know that you're enjoying the crisp and amazing sound quality. We designed these earbuds to deliver premium audio in a compact form, and we're thrilled that they've exceeded your expectations, even compared to over-ear headphones.
Thank you so much for choosing Sony!
Regards,
Dominick
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are exactly what I was looking for. My AirPods wouldn’t hold a charge and the ANC was horrible. I got these for the noise canceling and they are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamGuerrant,
Thank you for choosing Sony!
It's rewarding to hear that the WF-1000XM5 earbuds are exactly what you were looking for! We're glad their great noise-canceling feature has made such a positive difference for you. Thank you for sharing your experience.
Best regards,
-Fred
One of the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice battery life good sound a little bit big for my ear, still comfortable, noise cancelling ok
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerardD,
Thanks for commenting! We're extremely pleased to hear about your satisfaction with the amazing sound quality, very comfortable fit design, long-lasting battery life, and exceptional noise canceling feature of your WF-1000XM5. Thank you very much for your purchase and for choosing the best brand, Sony!
Best regards,
Romeo
Nice earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some good-quality noise-canceling headphones and got these. So far, they've delivered. Sound great, and the noise canceling is also great. Sometimes I just put them in just for the sake of dampening loud noise and they get the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
It sounds like you made a solid choice with the WF100XM5. Great to hear they're working well for both audio and noise-cancelling, definitely a win when they double as a way to just block out distractions.
Thanks for choosing Sony.
-Aldair
Clear as a Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great! Wonderful bass and nice noise reduction technology. But don’t stay in your ears very well when running.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BestBuyer11,
Thank you for your feedback and we are happy that you are enjoying the awesome sound quality and noise canceling feature of our XM5. Try changing the rubber tip of the earbuds from the smallest to the largest size so you see which one will fit snugly into your ears. Thank you for choosing Sony! - Marco
Best earbuds I've purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality I have had with earbuds. Setup was easy, the buds are comfortable. I use them mostly in the gym and on runs and they stay out and are comfortable. They are pricey but worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeithR,
You made the right choice with the Sony WF-1000XM5! We're glad that you like the sound quality, comfort, and user-friendly functions of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Great, high quality sound!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. The noise canceling works pretty well. My favorite thing is the high quality audio playback. If you listen to lossless audio, these are the perfect choice. I can finally enjoy listening to the quality of FLAC audio on my phone. I also have them paired with my PC. The app for the earbuds is also very easy to use, it recently got a design overhaul. Highly recommend these earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi killzoomer, it is so great to know that you love your new earbuds! Thanks for choosing Sony! ~Earl
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are outstanding devices. Well worth the cost. Much more comfortable than my over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AlaskaJim!
We are absolutely thrilled to hear that you find the WF-1000XM5 earbuds to be outstanding devices and well worth the cost!
We especially appreciate you highlighting the comfort. We engineered these earbuds to be significantly more compact and comfortable than previous models, and it's wonderful to know they are a much better fit for you compared to over-the-ear options.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
5/5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Exceptional sound quality. Audio is rich and balance. Active Noise cancelling is top-notch. No issue with the connectivity for Iphone16 pro max. Cons: limitation in foam ear tips. Hopefully next version will provide more foam tips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Princess,
Very nice! We're glad to hear that you like the sound quality of the headphones. Your feedback is noted. Thank you for choosing Sony!
-David
Sony WF1000XM5 earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them comforable to wear sound quality is good once sync to phone for the first time they automatically connect once taken out of the box
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaP, Awesome! We are so glad to hear that you are happy with your new WF-1000XM5! Thank you for choosing Sony! -Carl
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I consider myself an audio file. I spend a lot of money on audio. I was very skeptical about buying these headphones. Typically I buy beats / Apple products Just because they pair well and are easy to use But don’t always have the best sound. I did a lot of research on these headphones and read a lot of good reviews and gave them a shot. Now that I’ve had them for a few weeks, they are my headphones and I think they are absolutely amazing and worth every penny I spent. They’re very easy to set up. The equalizer is very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starns1,
You made the right choice! We're glad that you like the sound quality of your new Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony ear buds !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit ! These are so much better than AirPods, a very good fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, Case!
We are absolutely thrilled to hear that the WF-1000XM5 earbuds are a "perfect fit" for you and that you find them so much better! The fit and comfort were key design goals for this model, and it's incredibly rewarding to know that the efforts to make them smaller and include multiple sizes of our noise-isolating foam tips are delivering a superior wearing experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team