Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 12245998
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Beter than bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing better than bose sound is clear sizes are adjustable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenny, Thank you for this amazing feedback! We're delighted to hear you are enjoying our newest Industry-leading noise cancellation earbud headphones. We hope you enjoy the WF-1000XM5, not only as noise canceling music listening devices, but as communication tools. Thank you for giving the product a perfect rating and for trusting Sony! -Jess
There Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far my favorite headphones I have ever had over the last 20 years. I would say I had tried most if not all headphones on the market and these are the best in terms of audio sounds and keeping noise out with their noise blocking technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hurricane,
You made the right choice with the Sony WF1000XM5! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Sound great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Battery last all day for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stev, we're glad you like the sound quality and battery of your new earbuds! Thanks for choosing Sony! Enjoy! ~Earl
Great Sony Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot of great technology built into these ear buds. Tap one to start and stop. Tap the other to switch from noise canceling to ambient sound. Wonderful sound quality and decent noise canceling. Not as good as over the ear headphones but good for earbuds. Main complaint is they don’t stay in your ears very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpicyChorizo, we're glad you are enjoying your new earbuds. We're sorry to hear that you have an issue with the fit of your Sony unit. You can change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. Please check this link for more details:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html?search=wearing
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Olu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Reasonable battery life . Good value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlubunmiE, Thank you for this fantastic review of your WF-1000XM5. We're really glad you love the great noise cancellation, exceptional sound quality, and long-lasting battery life of the unit. It's wonderful to know your investment is worth it. Thank you for choosing Sony! -Jess
Good but don't use the largest earpieces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I love Sony products, including this product, the battery life is very short lived and the largest earpieces prevent the proper seating of the buds in the case, so they don't charge. I realize technology is constantly being updated so hopefully better battery technology will help with the battery life.... but Sony...honestly, what's with the design flaw around the case fit?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Tdnb,
Thanks for the review and for letting us know your concerns about the Earbuds. It really matters to us, as Sony always strives to deliver the best quality products. We can definitely take in consideration the details provided, and pass the feedback to the appropriate department.
Thank you for choosing Sony, have a nice day!
-DiegoV
Best sounding but not the best fitting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i love Sony and have been a fan of there products for well over 10 years, these are by far the best sounding earbuds ive had since the galaxy buds pro. Idk if its just the way my ears are but for some reason the right earbud doesn't stay in as much as my left one does.
I would recommend this to a friendGreat earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from the noise cancelling to the sound quality and the bass are amazing and definitely game changers, totally worth buying for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cristian95f,
Perfect! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Chris
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and great comfort!! Very convenient to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey ChrisF, fantastic! We're thrilled to learn that you're satisfied with the amazing sound quality, ease of use, and very comfortable fit design of your WF1000XM5. Thank you so much for your purchase and for choosing Sony! - Romeo
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Excellent sound and great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, amazing! You've certainly made a great choice! We are happy to learn that you're satisfied with the amazing sound quality and long-lasting battery life of your WF-1000XM5. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
Best Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds we have ever had! Amazing sound quality! My daughter loves them!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback,AngelinaG! We're thrilled to hear that you and your daughter are loving the WF-1000XM5 earbuds and that the sound quality has made such a positive impression. Delivering amazing sound and a premium listening experience is exactly what we strive for with the XM5 series. If you ever want to customize your listening even further, features like the Sony | Headphones Connect app can help optimize fit and sound quality.
Thanks again for choosing Sony—enjoy every moment of your music!
Best regards,
Gus
Sony Social Media Team
Sony wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good they have very good recommended sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarR, Great! We're very happy to hear that you're satisfied with the amazing sound quality of the WF1000XM5. We appreciate the recommendation and thanks for choosing Sony! -Sam
I love these!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these! Ao much that when i thought i lost them i bought a replacement! Of course I found rhe second pair. About a week later! This is actually my 3rd pair of the Sony wireless earbuds. I previously owned the WF-1000XM4 and loves them as well! They are a bit pricey but absolutely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DellM, we're glad you are enjoying your new earbuds. Thanks for choosing Sony! ~Earl
Sony Wf-1000xm5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wf-1000's are great the ambient sound/noise canceling is the best available and huge sound and bass upgrade compared to the Sony xm4's. U can listen to anything anytime anywhere while still being able to interact with the world around you. I highly recommend to anyone who works in a loud environment like myself to people who live with normal noise decimals on a daily basis these things are absolutely amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Jtcook! We're glad that you are impressed with the new Sony XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Bose headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfort to the year, five stars rating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelD, awesome! We're happy to hear about your satisfaction with the superb performance of your headphones. Thanks for the perfect star review! - Romeo
Best ear buds ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. A bit on the pricey side but well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JermaineT, We're glad that you are impressed with the new Sony XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Sony Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific sound quality and excellent connections. Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Awesome! We're thrilled to hear your enjoyable experience with the superb sound quality, easy connectivity, and comfortable fit of your WF1000XM5 headphones. We are committed in providing you the best experience possible. Thanks for choosing Sony! - Kris
Great Sound/NC
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best sounding earbuds out there. I know the price is high but comparing these to even the top of the competition is a walk in the park for these guys. The lows are amazing and the highs are crisp. I wear these everyday and for yard work the noise canceling is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clayton,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony and have a nice day!
-David
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, would have liked the buds to have wings like the beats does, but overall really happy with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beastgun7, Thank you for your fantastic review of the WF-1000XM5! We're thrilled to hear that you are enjoying the sound quality of our product. We appreciate your feedback regarding the design of the earbuds. While the WF-1000XM5 does not include wings like some other brands, we are always looking for ways to improve our products based on customer feedback. We're glad to know that overall, you are really happy with the product. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Sony XM5 earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound. The fit is better now that I changed the ear tips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clamley21,
You made the right choice! We're glad that you like the sound quality of the headphones. It's also great that you were able to find the right fit for you. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph