Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 12367571
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones from Sony, would buy again since theyre the best on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelV, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you so much for choosing Sony! -Carl
Hope the batterys last....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality ranks up in the top 10 on my list. But the B&O beoplay ex are still my favorites
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Memyselfandi, Thank you for placing the Sony WF1000XM5 on your top 10 list! We're glad you're enjoying the great sound quality this unit delivers. Thanks for choosing Sony! -Sam
Solid earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good earbud. The ear bud tips do not last long though! Best Buy does not sell replacement tips so go to amazon
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanS,
That's wonderful to hear you're impressed with the sound quality and overall performance of the WF-1000XM5 earbuds! We appreciate your honest feedback on the durability of the noise isolation earbud tips. The tips are a polyurethane foam/silicone hybrid designed for the best ANC seal and, as consumables, they do wear down over time.
For official Sony replacement tips (EP-NI1000 series), we recommend checking authorized online retailers or using the dedicated WF-1000XM5 replacement tips request form on the Sony Support site.
Thanks for choosing Sony.
Best regards,
Eliab
Sony xm5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones and are perfect for everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BraylonB,
Thank you for the 5-star rating! We're happy to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!
-David
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound on these new headphones, recommend highly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tjidrone, We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our best truly wireless noise canceling earbuds WF-1000XM5! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WF-1000XM5. Thank you so much for choosing Sony! -Jess
Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these of you won’t good sound quality good noise cancellation this is the one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelM, Thanks for commenting! We're glad to hear that you're satisfied with the amazing sound quality and exceptional noise canceling feature of your WF-1000XM5. Thank you so much for choosing Sony! - Romeo
GREAT CHOICE FOR WIRELESS BUDS
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very High Quality Ear Buds. Great Noise cancellation and transparency mode. Would Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielG, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my college kids and he loved them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JodyMarcin,
Thanks so much for the review! It brings us great joy to hear that your son is loving his new gift.
The WF-1000XM5 are designed with high resolution audio and top tier noise canceling to block out distractions.
Thank you for putting your trust in Sony!
Best regards and a Happy New Year to you,
Estefany
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones I recommend for everybody you can buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManuelC,
It is great to hear that you are so happy with your WF-1000XM5 headphones! We truly appreciate your high recommendation to others, and we are glad that the quality and performance have made such a positive impression on you.
Thank you for making Sony part of your daily listening.
Best regards,
Dominick
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to these after I lost my pair of sennheiser true wireless 2 ear buds. The sound and noise cancellation are better on the Sonys.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Chatin.
You've made a great choice! We are extremely pleased to hear your satisfaction with the amazing sound quality and exceptional noise canceling feature of your WF-1000XM5.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Great connection
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is reliable, the audio is pretty good wish it had a better soundstage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Truth, Amazing! We're thrilled to hear you like the reliable connection and great audio quality of your Sony WF1000XM5. Thanks for choosing Sony! -Sam
Don’t purchase IPHONE users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality if you just want to listen to music. Terrible when it comes to phone calls, on your end you can hear them fine. On their end you get either an echo or a lot of interference. I’ve tried multiple people, different locations. Thought it was maybe service on my end or my phone. Also on an iPhone you can’t edit the “change tap function”.. just buy the AirPods Pro.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sony wf-1000xm5. Sound quality and music. Plus it will connected to 2 devices and switches automatic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey, Kembric! Fantastic! We are truly happy to learn about your satisfaction with the exceptional sound quality and amazing multipoint connection function of your WF-1000XM5. Thank you so much for the love and for choosing the best brand, Sony! - Romeo
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Fantastic noise canceling. Highs are crisp & clean and lows are clear and powerful. Only knock is their a bit of a task to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tomn, Thank you for the amazing review! We're very thrilled to hear you like the great sound quality, fantastic noise cancellation, crisp and clean highs, and clear and powerful low of your new Sony WF1000XM5. We have noted your input about the initial setup process and will be sure to forward this feedback to the appropriate department. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Sam
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, sounds great for music and videos. phone calls sound clear for both sides of call and active noise cancelling works seemslessly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LukeY,
Fabulous! We are truly delighted to hear your satisfaction with the amazing sound, exceptional noise canceling feature, and superb performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
Best regards,
Romeo
You get what you pay for!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll make this short but sweet, 8.5 out of 10. Must buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinW,
Awesome! We're happy to hear that your investment with your WF1000XM5 is worth it. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris
Great sound and quality come at a cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound excellent and are easy to control. Love the wireless charging option. A bit pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dinger12, perfect! You've certainly made a great choice! We're extremely pleased to hear your satisfaction with the amazing features and superb sound quality of your WF1000XM5. We greatly appreciate your feedback with the price of these headphones. Thanks for choosing Sony! - Romeo
Love Sony Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to Earbuds, SONY its always my preference
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonO,
We feel privileged to know that Sony is always your top choice for earbuds! We are thrilled that the WF-1000XM5 continues that tradition for you. It’s wonderful that you can experience our industry-leading noise cancellation and the incredible detail provided by the Dynamic Driver X, which are both designed to deliver an unparalleled listening experience.
Thank you for choosing Sony!
Regards,
Dominick
Always SONY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to Earbuds, SONY its always my preference
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonO,
Thank you for being a loyal fan of our earbuds!
We are honored to hear that Sony is always your top choice. It’s great to know that we’ve earned your preference and that you’re happy with your latest pair.
We appreciate you choosing Sony!
Best regards,
Estefany
Definitely Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them great for the gym as well as everyday. I even use them as a mic for my gaming laptop. So talking quality is great as well as the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovelyluke, we're you love our product! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF1000XM5 headphones raise the bar for distraction-free listening and clarity. Thanks for choosing Sony! ~Earl