Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 6546812
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the WF-1000XM5 True Wireless Noise Cancelling Earbuds, particularly the sound quality, battery life, and comfortable fit. Many appreciate the clear sound and booming bass, as well as the effectiveness of the active noise cancellation. However, some users have noted connectivity issues and overly sensitive touch controls, while others feel the product is a bit expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Get. It.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clen sound. Very good connectivity via bluetooth. Havent had issues connecting automatically. Sound will pause when removing them from ear and play when inserting then agian.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grump, we're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is the sound amazing, the mics eork great, but the memory foam tips are huge upgrade from the silicone type thst the samsung, google, and jbl earbuds have. Way better fit for better noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyxxApocalypse, Awesome! We are so glad to hear that you are happy with your new WF-1000XM5! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best earbuds i have owned! The noise cancelling feature works very well. I can mow the grass whille listening to my favorite poscast. Happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyS, we're glad you are happy of your purchase! Enjoy! Thanks for choosing Sony! ~Earl
- Pros mentioned:Fit
Silence is my friend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bose guy all day long. That is until I met these Sony earbuds that stole my heart. They fit in my ear nice and comfy. I really like how compact the charging case is. This case offers wireless charging. If you enjoy being alone this will have you feeling as if it’s only you out here in this world lol.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Speakerhead,
Amazing! You've made a great choice! We are very happy to hear that it perfectly suits your needs and expectations. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for sharing your awesome experience and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great sound, sleek. Fit could be better.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd Sony earbuds. I have always been a fan of the sound and noise canceling it great. The case is pocketable, quick charge is nice. I think the buds could fit better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FX914,
Thanks for commenting! We are thrilled to hear your satisfaction with the amazing sound quality, exceptional noise canceling function, quick charge feature, and portable design of the supplied charging case of the WF-1000XM5. We greatly appreciate your input with the fit of the headphones. For optimum fit, comfort and to keep the headphones from falling out, we always recommend following the steps on this article:
https://www.sony.com/electronics/support/articles/00262839
Thank for your purchase and for always choosing Sony!
Best regards,
Romeo
Top of the line
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of earbuds I've ever used. Noise canceling is better than any other ear bugmds I've tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean!
Thanks for taking the time to share your review of the WF-1000XM5 earbuds. It is fantastic to know that you consider them the best pair of earbuds you've ever used, and that the Noise Cancelling performance is standing out.
We're glad you chose Sony!
Best regards,
Estefany
- Pros mentioned:Battery life
Great audio experience... mostly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Passive hearing is a bit blasty when you first activate it. Battery life usually last longer than noted on packaging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadProphet, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
I reckon these earbuds for sound and noise good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the WF 1000x5 Smart and compact and good sound quality, and noise canceling. The app Little bit outdated but it’s still good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyL, thanks for commenting! We're thrilled to know that you like your WF-1000XM5 and you're satisfied with its amazing sound quality, exceptional noise canceling function, stylish design, and smart features. We greatly appreciate your feedback about the Sony | Headphones Connect app. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Fit, Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. These don't fall out of my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettB,
Great! We're glad that you like the sound quality and fit of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headpones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones so far, i just wish i didnt need to grt so many apps to optimize the sound to my liking, one app should be taking care of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serg, Awesome! We're thrilled to hear that you're enjoying your headphones. Thank you so much for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Earbuds!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Sony earbuds were the WF1000XM3...then I upgraded to the WF1000XM4...now I've upgraded again to the WF1000XM5. So, if you see a pattern, then you're correct - these are really great overall earbuds. If you have the budget and are looking for one of the best earbuds, then I highly recommend giving these a try.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, ForeverMeek2012! We're happy to hear that you are impressed with our products and we appreciate that you'd recommend this one to others. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. Enjoy and thank you for choosing Sony! - Craig
New earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very much enjoy my wireless ear buds. They are probably the best I have bought.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravisW,
Thank you for your feedback! It is fantastic to know you are enjoying the WF-1000XM5 earbuds.
They deliver excellent noise cancellation, clear sound and a comfortable fit, perfect for everyday use.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
They are ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality but the bass seems to be lacking comps to cheaper quality earbuds. My biggest isssue is the ear tips. They completely fell apart in about a month and a half. Got aftermarket tips afterwards bc I couldn’t fine OEM at the time and they have done the same. Probably going to trade them in for a different pair.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JordanE, Thank you for sharing your feedback. While we're glad that you love the sound quality, we're sorry to hear that the WF-1000XM5 earbuds didn’t meet your expectations. Fit can be a challenge with earbuds since everyone’s ears are different, and we understand how frustrating it is when they don’t stay secure. For optimum fit, comfort and to keep the headphones from falling out, we always recommend following the steps on this article:
https://www.sony.com/electronics/support/articles/00262839
Hope this help. Regards, -Craig
- Pros mentioned:Battery life, Sound quality
Wireless ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect ear fit. Sounds great and good batter life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Napalm,
Great! We're glad that you like the fit, sound quality, and battery life of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best for tiny ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of issues looking for earbuds. These are the only ones that has anc and are android compatible that i can enjoy without ear aches. Id reccomend for small ears! The samsung one works as well but slips out too easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meow,
Fabulous! You've definitely made a great choice! We are so happy to know your satisfaction with the very comfortable fit design and superb performance of your WF-1000XM5. We truly appreciate your recommendation!
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thanks for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
One of the better ones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent sound. Noise cancelling not at good as some, but better than most. Due to style, seem to be a little too heavy and come loose in ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinK, Thanks for the feedback. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. We appreciate your feedback regarding the weight of the device. Make sure to use the right ear tip size to avoid loosing them. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony Earbuds??
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect noise cancellation feature. Easy to carry. Not at all heavy and has wireless charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi frtzmrcl, Fantastic! We're delighted to learn that you're enjoying the outstanding noise canceling feature, the lightweight design, the convenience of portability, and the wireless charging capability of your WF-1000XM5 earbuds. These earbuds are expertly crafted to deliver an exceptional audio experience. Thank you for your perfect five-star review and for selecting Sony! - Romeo
- Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is even better than airpods pro love the talk through feature and make sure you play around with the fitting and if you do encounter and weird thing where there is no audio is most likely your driver for Bluetooth or whatever it is not up to date run troubleshooting will automatically do it for you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amid,
You made the right choice with the Sony WF-1000XM5! We're glad that you like the sound quality and Speak-to-Chat function of the headphones. It's also great that you were able to find the best fit for the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, connect to multiple devices easily. You can't see the battery status when they are in the case, though.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, MikelY!
We are very pleased to hear that your WF-1000XM5 earbuds work well and that you find them easy to connect to multiple devices.
We also appreciate you providing the feedback regarding the inability to see the battery status while the earbuds are in the case. We rely on user insight like this to continuously improve the design and features of our products.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony xm5 is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is great, touch is great, not a fan of the foam earbuds but still, great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilling, we're glad you like the noise canceling feature of our product. We appreciate your feedback regarding the foam earbuds. Thanks for choosing Sony! ~Earl