Customer Ratings & Reviews
- Model:
- WF1000XM5/S
- SKU:
- 10101602
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Good for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its very efficient and the noise cancellation is top notch. Its little bit cheaper than Bose. Might not be comparable to Bose quiet comfort but its worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, FeAnMa.
We are so pleased to hear that you find the WF-1000XM5 earbuds to be very efficient and that you are happy with the top-notch noise cancellation. We designed these earbuds to provide a premium listening experience with industry-leading noise canceling, and it's rewarding to know that they are meeting your expectations.
We also appreciate your honest comments regarding the comparison to other brands and the value for the money. We will be sure to share your feedback with our product development team.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Best earbuds for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and excellent noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user447997!
We are so glad you're enjoying the amazing sound and top-tier noise canceling on your WF-1000XM5 earbuds. It’s great to know they’re hitting the mark for you.
Thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return tbis due to prefrence. They kind of fall of your ear after a while but overall good sound.
I would recommend this to a friendAmazing earbuds!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds ive ever owned. The sound is really clear and immersive. The app to set them up is ok, ive used it once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisS,
That is fantastic to hear! We are delighted that you find the WF-1000XM5 earbuds to be the best you've owned and that you are enjoying the clear, immersive sound.
Thanks for choosing Sony.
Best regards, Eliab
Elite all around
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid all around ear buds. Comfortable options. Sound quality elite. Easy to connect and setup out of the box. Never had the battery die yet after 5 months of rigorous use. Pretty stylish too. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, Dtrain! You've made a great choice! We are extremely pleased to hear your satisfaction with the very comfortable fit design, ease of Bluetooth connection & setup, long-lasting battery life, stylish design, and exceptional sound quality of these headphones. Thank you very much for recommending our WF-1000XM5 and for choosing Sony! - Romeo
Sony at it again.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them daily the noise cancelling is awesome and the sound quality is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrahamW,
It is most rewarding to hear that you use the Sony WF-1000XM5 earbuds daily and that you find the noise canceling to be awesome and the sound quality to be the best!
We really appreciate you being part of the Sony family!
Regards,
Dominick
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Very easy to set up and sound quality is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Mogin!
We are thrilled to hear that you're loving the awesome sound quality of your WF-1000XM5 earbuds! It’s great to know that the setup was quick and easy so you could get straight to the music.
Enjoy the listening experience and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Best purchase I made in recent time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy that I made decision to buy the product . I was in Best Buy Folsom store and Consultant in the store recommended this product . High Quality in sound , Better noise cancellation and long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RameshPerumalraja, Congratulations on getting your new earbud headphones. We are so happy to learn you love the excellent noise cancellation and exceptional sound quality these headphones deliver. Glad to know you appreciate the amazing battery life of the WF-1000XM5 that is also noteworthy. Thank you for sharing such a wonderful shopping experience. Enjoy! -Jess
Sony earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is the best I’ve ever experienced for earbuds. I had to purchase after market foam tips to get the right fit. The cost is very high
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChanceT,
Thanks for sharing your review and experience with the WF1000XM5. We're glad that you like the sound quality of the headphones. Your feedback about its fit is greatly appreciated. It's good to know that you were able to get the right fit for the headphones. To achieve the best fit and comfort, it is recommended to wear the headphones properly. You may refer to this link for more information:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html
Thank you for choosing Sony!
-Ralph
worth the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds out perform the Beats Pro fit but slowly slide out of my ears, adaptive ANC is awesome to change passthrough of ambient sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinS,
Thanks for commenting! We are thrilled to hear about your satisfaction with the amazing performance of your WF-1000XM5 compared to other headphones' brand. Also, we are glad that you're enjoying the auto adjustment of the noise canceling function by behavior recognition (Adaptive Sound Control Feature) of the headphones. We greatly appreciate your input about the fit. For optimum fit, comfort and to keep the headphones from falling out, we always recommend following the steps on this article:
https://www.sony.com/electronics/support/articles/00262839
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from the prior model. Better noise cancelling, smaller and more fitted to the ear, and the same amazing sound you would expect from a pair of Sony ear buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Android4Life, we're glad you like the sound quality and fit of our product! Thanks for choosing Sony! ~Earl
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation I use them while mowing my yard and working with power tools saws, grinders sanders etc. Sound quality is amazing and battery life is fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Averageordinaryguy, fantastic! We're truly delighted to learn about your satisfaction with the amazing sound quality, excellent noise cancelling feature, and long-lasting battery life of your WF1000XM5. We're looking forward to your future purchase and thanks for choosing Sony! - Romeo
Fantastic ear buds.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are genuinely comfortable and sound fantastic. I know several people that actively use these all day and nobody has had anything negative to say about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Halbot9001, Thank you for the great review! Good to know you like the comfortable fit and fantastic sound of your Sony WF1000XM5. Thanks for choosing Sony! -Sam
An improvement over the prior version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound profile, improved from the WF1000XM4. Also, smaller size makes them less mobile when running. Noise cancelling is really solid, battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nope, That's very generous of you! We're truly pleased to hear you love your new Sony WFW-1000XM5 and you like that the earbuds are much smaller and lighter than the WF-1000XM4s. It's good to know you've seen the overall improvements of this earbuds over the previous model and these deliver exceptional sound quality, great battery life and, excellent noise cancellation. Thanks for your purchase and for choosing Sony! -Jess
Pricey - but very probably worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have ever used in terms of sound quality and noise cancellation. Whether I listening to music or watching a movie the sound is excellent. Using them on an airplane, the noise cancellation was excellent it reduces the sound of the aircraft to a nearly inaudible buzz. My one and only complaint is the fit of these earbuds. I think the most comfortable earbuds I've ever bought were jaybird, but their most recent entry into earbuds had some inexcusable issues. If Sony would improve the comfort and fit of their earbuds this would be the best earbud on the planet. I'm still giving these earbuds five stars because after a month of using these earbuds I've gotten used to the way they fit. I still think the fit could be better, but these fit passably well.
I would recommend this to a friendNo more bose.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I switched from bose qcii earbuds to these. Too good of sound quality. The battery life goes on and on. Sony stole me from bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ODIN1123, great! We're glad you are enjoying your new earbuds! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl
Too bad about Spatial Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable. Returned them because I have an iPhone and did not understand at the time that Apple Spatial Audio does not work with non-Apple devices. Duh.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sirwill, we're glad you like the sound quality and comfort of our product. We're sorry to hear that you had returned your Sony unit.
We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome. I had other ones that always started to fall out of my ears all the time and these ones I have never had that problem and the sound quality is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lightning, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Overall Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds seal great against my ear so I hardly use the noise cancelling and the long battery life is a plus. I usually get about 7-8hrs at a low-medium volume with no noise cancellation/ pass through.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello M3tr0d0b3b00min,
We're delighted to hear that the earbuds seal well and that you appreciate the long battery life. It's fantastic that you are getting 7–8 hours of use at a low-medium volume without noise cancellation or pass-through. You can control the noise-cancelling settings via the touch sensor on the left earbud or through the Sony | Headphones Connect app, which allows you to toggle between noise-cancelling modes and ambient sound modes according to your preference. This feature could be particularly beneficial in noisy environments to enhance your listening experience. Thank you for choosing Sony!
Best regards,
-Fred
M4 to M5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds performed perfectly. I was able to add them to my phone, tablet, and computer seamlessly. The earbuds had even better noise canceling then the prior ones. The weight and size was a plus as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon, we're glad you like our product! The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl