Customer Ratings & Reviews
- Model:
- WF1000XM5/S
- SKU:
- 10844637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Impressive!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ANC, Sound quality is amazing, battery lasts for a long time. I love these, they suppress background noise on calls and make them more clear while at work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrtrx450,
Thank you so much for an amazing review! We're glad to hear that you are impressed with the superb sound quality, long battery life, noise cancellation, and overall performance of your WF1000XM5 earbuds. Thanks for choosing Sony! - Kris
Sony ear buds !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit ! These are so much better than AirPods, a very good fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, Case!
We are absolutely thrilled to hear that the WF-1000XM5 earbuds are a "perfect fit" for you and that you find them so much better! The fit and comfort were key design goals for this model, and it's incredibly rewarding to know that the efforts to make them smaller and include multiple sizes of our noise-isolating foam tips are delivering a superior wearing experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Yes, it got better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony keeps raising the bar on the WF series, the M5's offers improved sound quality, while maintaining great noise-cancelling, and all the handful features I already loved on the M4's—but now in smaller and lighter buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the amazing feedback, MiloB! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Best Earbuds EVER!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These actually stay in my ears the entire time without me having to constantly reseat them or them falling out, and they're comfortable. A bit pricey, but it has a ton of great features and they stay in place.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewT,
Fantastic! We are very happy to hear your satisfaction with the very comfortable fit design and amazing features of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and for the price as good as bose.....
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic feedback, JamesH!
We are absolutely thrilled to hear that you love your WF-1000XM5 earbuds and, most importantly, that you feel the overall package offers exceptional quality for the price.
Creating a world-class listening experience that competes at the very top of the industry is exactly what we set out to do. Your comment about the value and performance is the best validation we can receive!
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Great sound and Noise Cancelling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these earbuds but I hate the material the tips are made from they aren't comfortable or durable. They are very hard to keep clean. What I like the most is the noise cancelling. It is great and I really love listening to my podcasts and music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hell606, Thanks for commenting! We're truly delighted to hear that you love the sound quality and noise canceling features of your WF-1000XM5, especially for listening to your podcasts and music. We appreciate your feedback regarding the comfort and durability of the ear tips. Your comments are valuable to us, and we'll take them into consideration for future improvements. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
Crisp Music
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are top of the line and are easily one of my favorite i’ve ever used. The noise cancellation is pretty good and are customizable via app. They are on the pricer side but I stand by them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Angel!
We are extremely pleased to hear your satisfaction with the amazing features and superb performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Great Earbids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good earbuds. I have always had issues with earbuds falling out of my ears. These actually stay in my ears. The sound quality is really good and the ANC is much better than i expected for ear buds. The passive isolation is really good and the ANC is almost like wizardry.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frank,
You made the right choice! We're glad that you like the fit, sound quality, and noise canceling function of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received these for Christmas and I love them! They fit great and the sound quality is amazing. I am still getting used to working all the features but so far I really enjoy these earbuds!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sjlambert01, magnificent! We're glad you love our industry-leading noise canceling earbuds! Thanks for choosing Sony! ~Earl
Bought a second pair again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to buy this pair again because of the over all design and quality sound. I grabbed a pair of the new Bose ultra and the Bluetooth connection and discomfort made me buy these again. Looking forward to the next model. Over all these Sony don’t need much improvement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jaeger,
We're thrilled to hear that you decided to purchase the WF1000XM5 again due to its overall design and exceptional sound quality. Your enthusiasm for our products means a lot to us! We’re also excited about what’s coming next and hope you’ll love our future models just as much. Thank you for choosing Sony!
Best regards,
-Fred
Sony earbuds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and offering. The only issue I've had is not with the earbuds themselves.. Rather it's the case (if you drop it on the floor.. It will open up and your earbuds will fly away rather far). [Wish the hinge was way stronger]
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, EnriqueL,
Thanks for the review and the 5-stars rating! We appreciate the feedback and it surely can be taken in consideration for future references. We are really happy to hear how much you are enjoying your Sony Earbuds and the amazing Sound quality!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are outstanding devices. Well worth the cost. Much more comfortable than my over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AlaskaJim!
We are absolutely thrilled to hear that you find the WF-1000XM5 earbuds to be outstanding devices and well worth the cost!
We especially appreciate you highlighting the comfort. We engineered these earbuds to be significantly more compact and comfortable than previous models, and it's wonderful to know they are a much better fit for you compared to over-the-ear options.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Adequate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Comfortable. Conveniently small case. Occasional small connection issues. OK battery life. Good noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zsmiff, Amazing! We're glad to hear you like the great sound quality, comfortable fit, compact case, good battery life, and noise cancelling feature of your Sony WF1000XM5. Please set the earbuds to “Priority on stable connection” using the Headphone Connect app to resolve the Bluetooth connectivity issue wit the earbuds. For additional troubleshooting steps, please refer to this link: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000779959.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
They are amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless earbuds, the sound is so crisp and amazing. I like them better than the over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meth1090,
It brings us great satisfaction to hear you love your Sony - WF1000XM5 wireless earbuds. It's wonderful to know that you're enjoying the crisp and amazing sound quality. We designed these earbuds to deliver premium audio in a compact form, and we're thrilled that they've exceeded your expectations, even compared to over-ear headphones.
Thank you so much for choosing Sony!
Regards,
Dominick
Audiophile here - worth EVERY penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research on the best audio quality earbuds with ANC features before I finally settled on these. I'm a bit of an audiophile, and these earbuds give me exactly what I'm looking for. It's an experience using them and I have specific playlists just for when I listen with these. Not to mention the noise cancelling is pretty darn good. These earbuds are costly, yes, but in my opinion, they are worth every penny. Not to mention the FEATURES that come with it!! So many things you can do through the Sony app that is paired with your earbuds. I love love love them and will recommend it to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous, LeannS! You've certainly made a great choice! We are extremely pleased that it suits your needs and expectations. Thank you very much for sharing your excellent experience with your WF-1000XM5 and for choosing Sony! - Romeo
Amazing headphones
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the AirPod pro 2, other Sonys plus other premium brand headphones. These are far and away the best. Sound, noise cancellation and they are small enough to not stick out of my ear. Highly recommend 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doug,
Amazing! We're thrilled that you are enjoying the sound quality, noise canceling function, and size of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely love everything about these headphones but I found out that they get damaged from having the volume up all the way all the time and I didn't know that about Earbuds before just learned it from owning these but other than that I would definitely recommend these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jakie23,
Thanks for sharing your review and experience with the WF1000XM5. Sony's commitment to customer satisfaction is our top priority. Your feedback is extremely important to us and is very much appreciated. The overall volume may vary depending on the source content. Using the headphones at max volume all the time may damage your eardrums. It is recommended to use the headphones with precautions.
Hope this helps. Thank you for choosing Sony!
-Ralph
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and they fit really well in your ear.easy setup as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamJ, Fantastic! We are thrilled that you are satisfied with the outstanding sound quality, effortless setup, and excellent fit of your WF-1000XM5. Thank you for your perfect five-star review and for choosing Sony! - Romeo
I don't know how they could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly unbelievable noise cancelling. I take the train every day in Manhattan, and half the time I forget that I'm even on a train. The bass is fantastic too, especially with the Sony headphones app. It's so good that I sold my over ear XM4's because I don't really need them anymore.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
You made the right choice with the Sony WF-1000XM5! We're glad that you are enjoying the noise canceling function and dedicated app (Sony Headphones Connect) of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, easy to use the noise cancelling setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ecast, Glad you're loving the sound quality and ease of use with the noise canceling feature on your Sony WF-1000XM5 earbuds! Thanks for sharing your feedback! We appreciate it and are thrilled you're enjoying the experience! -Jess