Customer Ratings & Reviews
- Model:
- WF1000XM5/S
- |
- SKU:
- 10844637
Customer reviews
Rating 4.3 out of 5 stars with 2306 reviews
(2,306 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Sony wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good they have very good recommended sound
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarR, Great! We're very happy to hear that you're satisfied with the amazing sound quality of the WF1000XM5. We appreciate the recommendation and thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Chris
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and great comfort!! Very convenient to use.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hey ChrisF, fantastic! We're thrilled to learn that you're satisfied with the amazing sound quality, ease of use, and very comfortable fit design of your WF1000XM5. Thank you so much for your purchase and for choosing Sony! - Romeo
Rated 4 out of 5 stars
Best sounding but not the best fitting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i love Sony and have been a fan of there products for well over 10 years, these are by far the best sounding earbuds ive had since the galaxy buds pro. Idk if its just the way my ears are but for some reason the right earbud doesn't stay in as much as my left one does.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Excellent sound and great battery life.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel, amazing! You've certainly made a great choice! We are happy to learn that you're satisfied with the amazing sound quality and long-lasting battery life of your WF-1000XM5. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from the noise cancelling to the sound quality and the bass are amazing and definitely game changers, totally worth buying for the price
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cristian95f,
Perfect! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Rated 3 out of 5 stars
New Buds are great, trade in credit falls short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony buds are great, but haven't heard anything on the trade in credit that I qualified for. Feel like I gave away my earlier model Sony Buds for free. Can't get any information on the status, been over a month
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
I love these!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these! Ao much that when i thought i lost them i bought a replacement! Of course I found rhe second pair. About a week later! This is actually my 3rd pair of the Sony wireless earbuds. I previously owned the WF-1000XM4 and loves them as well! They are a bit pricey but absolutely worth it!
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DellM, we're glad you are enjoying your new earbuds. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Sound +A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Noise canceling is as well. Are a bit bulky though.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraR,
That's fantastic to hear! We're thrilled you're loving the Sony WF-1000XM5 Truly Wireless Noise-Cancelling Headphones and that both the sound and noise canceling are hitting the mark for you.
We appreciate your honest feedback on the size. While we've worked to make the XM5's more compact than previous models, we understand that "bulky" can be subjective and vary with individual ear sizes. It's great to know that despite this, you still love them overall!
Thank you for your 5-star review! We're delighted you love them overall. Thanks for choosing Sony!
DiegoV
Rated 5 out of 5 stars
Bose headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfort to the year, five stars rating
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelD, awesome! We're happy to hear about your satisfaction with the superb performance of your headphones. Thanks for the perfect star review! - Romeo
Rated 5 out of 5 stars
Sony Wf-1000xm5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wf-1000's are great the ambient sound/noise canceling is the best available and huge sound and bass upgrade compared to the Sony xm4's. U can listen to anything anytime anywhere while still being able to interact with the world around you. I highly recommend to anyone who works in a loud environment like myself to people who live with normal noise decimals on a daily basis these things are absolutely amazing.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Jtcook! We're glad that you are impressed with the new Sony XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, would have liked the buds to have wings like the beats does, but overall really happy with the product.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beastgun7, Thank you for your fantastic review of the WF-1000XM5! We're thrilled to hear that you are enjoying the sound quality of our product. We appreciate your feedback regarding the design of the earbuds. While the WF-1000XM5 does not include wings like some other brands, we are always looking for ways to improve our products based on customer feedback. We're glad to know that overall, you are really happy with the product. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Rated 5 out of 5 stars
Buy again, great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound quality with a stylish appearance. If you also get the app, you can adjust the sound qualities
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MasonB,
Thank you for choosing Sony!
We're very glad to hear that you're appreciating the exceptional sound quality and stylish design of the WF-1000XM5. You're absolutely right; downloading the Sony Sound Connect App allows you to customize your audio experience even further. We hope you continue to enjoy your new earbuds!
Best regards,
-Fred
Rated 5 out of 5 stars
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbud here are amazing they are better than AirPod pros and the earbuds even got a app that has a equalizer and good bass
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewS, thanks for sharing your wonderful experience! We're thrilled to hear you're enjoying the astonishing sound quality with premium noise cancellation, and the customizable audio experience of the Sony - WF1000XM5. Thank you so much for choosing Sony and enjoy your new earbuds! Regards, -Dominick
Rated 5 out of 5 stars
Great Sound/NC
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best sounding earbuds out there. I know the price is high but comparing these to even the top of the competition is a walk in the park for these guys. The lows are amazing and the highs are crisp. I wear these everyday and for yard work the noise canceling is amazing!
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clayton,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony and have a nice day!
-David
Rated 5 out of 5 stars
Sony Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific sound quality and excellent connections. Comfortable fit.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Awesome! We're thrilled to hear your enjoyable experience with the superb sound quality, easy connectivity, and comfortable fit of your WF1000XM5 headphones. We are committed in providing you the best experience possible. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
Best ear buds ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. A bit on the pricey side but well worth the money.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JermaineT, We're glad that you are impressed with the new Sony XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Rated 4 out of 5 stars
Sony XM5 earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound. The fit is better now that I changed the ear tips.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clamley21,
You made the right choice! We're glad that you like the sound quality of the headphones. It's also great that you were able to find the right fit for you. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Rated 2 out of 5 stars
Lack of ANC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great once you setup the EQ settings. What makes these terrible is the ANC, there’s an issue with voice cancellation, since I can hear people talking clearly. They do cancel sometimes other noises but even with proper sealed these let a lot of noise in. They dont feel like they hsve ANC. I will be returning these,not worth the $300 price tag.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable good battery life and great sound quality for non audiophiles.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blindpilot, we're glad you like the battery and sound quality of our product! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, comfort. Many unique features
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanK, we're glad you like the sound quality and comfort of your new headphones! Thanks for choosing Sony! ~Earl

















