Customer Ratings & Reviews
- Model:
- WF1000XM5/S
- SKU:
- 10844637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Sony ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds really sleek and pretty loud i work in construction and love the auto noise cancel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yessi16,
Thank you for the purchase and we're glad to hear that you love the noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
Good all around
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for everything. Motorcycle heaphones, when ever i try to get away from loud crowds i even use them when my lady snors at nights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 805train,
We love that your WF-1000XM5 earbuds have become your go-to for so many different situations, from motorcycle rides to tuning out loud crowds and even helping with nighttime snores!
It's fantastic to know you're truly experiencing the power of their industry-leading noise cancellation and comfortable design.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, not as loud as i thought, very bulky , the case looks cool also it only last about 6hrs
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarjM, thank you for taking the time to share your feedback on the WF-1000XM5. We're glad to hear that you appreciate the features and design of the case. However, we sincerely apologize for any disappointment regarding the sound volume and battery life.
Your comments are invaluable to us as we continuously strive to enhance our products.
Regarding the battery life, consider the following factors:
- Features like the equalizer, DSEE Extreme, and noise canceling can significantly reduce battery life. For instance, using high-quality playback settings can consume more power.
- Ensure that the charging case is adequately charged and the earbuds are properly seated for charges.
- You can also perform a factory reset if you face persistent issues. Detailed instructions can be found here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html
For further information about this topic, kindly visit the following link: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783897.html
If you have any further concerns, please feel free to reach out. We're here to help. You can find our contact information here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783897.html
Thanks for considering Sony products and for your feedback.
Best regards,
Stephanie
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. They fit nice with a few different ear adjustment options. I own the over the ear model of the same and all of my settings carried over.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, MilesR!
We are truly happy to hear that you love your WF-1000XM5 and that you're satisfied with its very comfortable fit design and superb performance. Thank you very much for being a Sony WH-1000XM5 & WF-1000XM5 owner and for choosing Sony!
Regards,
Romeo
Sony xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I have ever owned by far. Apple doesn’t even come close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rlp328,
Thank you for choosing Sony!
We’re elated to hear that you regard the WF-1000XM5 earbuds as the best you’ve ever owned. Your kind comparison to other brands truly reflects the quality and innovation we dedicate ourselves to delivering. It’s incredibly rewarding to know our product has made such a positive impact for you.
Best regards,
-Fred
Sony Ear bugs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks. Love them. Will for sure buy them again. Thanks again
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimG,
Thank you for choosing Sony!
We couldn't be happier to hear that you love the WF1000XM5 earbuds and plan to purchase them again! Your loyalty means a great deal to us, and we're grateful to be part of your audio experience. Thank you for your kind words and continued support!
Best regards,
-Fred
Eargasm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound like I’m right in front of the artist
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deadhead, That's fantastic! We are absolutely thrilled to learn that you are pleased with the exceptional sound quality of your WF-1000XM5. Thank you for your perfect five-star review and for choosing Sony! - Romeo
Sony is number 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The.quality is really good. The sound is clear. clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamT, Thank you for your kind words. We are thrilled to hear that you are impressed with the outstanding audio quality and exceptional performance of your new WF-1000XM5 earbuds. Thank you for your purchase and for commending Sony! -Jess
Good upgrade from the XM3s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life and can connect to two devices without needing to reset the pairing every time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Casual, It's wonderful to hear you are enjoying the great audio and amazing battery life of these earbud headphones. Your assessment is spot on! The WF-1000XM5 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for upgrading to your new WF-1000XM5 and for trusting Sony! -Jess
Perfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgrade from the xm4 which i already thought were great except for the size and these come out perfect size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan, great! We're glad you like your new earbuds! Enjoy! Thanks for choosing Sony! ~Earl
ANOTHER WIN FROM SONY
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever owned I love Sony products!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GavinT,
We feel privileged to know that the Sony WF1000XM5 are the best headphones you’ve ever owned. Thank you for your continued love and support of Sony products!
Regards,
Dominck
Hey! They're good!! Now buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality wireless headphones with amazing call quality. If you're using apps like tidal this also supports 3D audio which is an incredible experience. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randaman,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Electrics
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As every time Sony releases the best quality earphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterG, Thank you for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
Best earbuds!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts for years! Best earbuds I've ever bought!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NicholeW,
Thank you for choosing Sony!
We’re excited to hear that the WF1000XM5 earbuds have provided you with long-lasting performance. It’s rewarding to know they continue to deliver exceptional quality and reliability over the years. Thank you for sharing your positive experience with us!
Best regards,
-Fred
Pretty good but $$$$$$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, too expensive for what little innovations that these bring to take it to 5 stars but if you can find on sale these are fantastic.
I would recommend this to a friendSony xm5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones and are perfect for everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BraylonB,
Thank you for the 5-star rating! We're happy to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!
-David
I love these.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the XM3’s for years and absolutely loved them so I decided to upgrade and I can say without a doubt that Sony have outdone themselves yet again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darth,
Fabulous! You've definitely made a great choice! Thank you very much for upgrading to the WF-1000XM5. We are extremely pleased to know that you love its amazing performance. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you for trusting Sony!
- Romeo
Best earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, definitely made a great purchase. Liked them more than the bose and apple products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GusR, We are thrilled to know that your Sony WF1000XM5 wireless in-ear headphones are the best earbuds for you. Thank you for your purchase. Enjoy! Vincent
Sonys best buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are truly the best buds I have owned as far as noise canceling there great and they also have hands free Google and Alexa on them and so much more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Young,
Fantastic! You've made a great choice! We're truly delighted to hear your satisfaction with the amazing features and superb performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound on these new headphones, recommend highly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tjidrone, We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our best truly wireless noise canceling earbuds WF-1000XM5! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WF-1000XM5. Thank you so much for choosing Sony! -Jess