Customer Ratings & Reviews
- Model:
- WF1000XM5/P
- SKU:
- 10101596
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
A big step from the XM4s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the sony 1000XM4s and loved everything about them. The 1000XM5s improve on everything that the 4s offered. The smaller size and shape help them fit much more comfortably for long music sessions, and the sound quality and noise canceling are amazing. I would recommend these to anyone that is thinking about giving them a shot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey BradH,
Thank you very much for your awesome review and for upgrading to the WF-1000XM5. We are extremely pleased it suits your needs and expectations.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.
Thank you so much for being a Sony WF-1000XM4 & WF-1000XM5 owner, and for commending Sony!
- Romeo
Great mid-high tier headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do an amazing job with ANC and pass thru and hold charge well. No issues with sound for either music or podcasts to this point. Having the different tip sizes is nice too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElJay, we're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl
One of the best higher-end Bluetooth earbuds out t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best high quality bluetooth earbuds out there. Easily better quality than Apple airpods or Samsung buds. And it works amazingly with both ecosystems. I ended up getting this to try it out, and ended up keeping it. I own both Samsung Bud's Pro 2, and Powerbeats Pro. Be easily beat them in sound quality, which I should expect for it a bit higher price tag. They claim you can get an hour charge in just 3 minutes, and I would say that's pretty darn accurate. Took these on a 13 hour flight to japan, and only had to really take one earbud and plug it in and use the other one while it was charging after 9 hours. And I would just swap between the two after that until they got mostly a full charge. Never really have to worry about battery life when it comes to these ear buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andyp,
You made the right choice with the Sony WF1000XM5! We're thrilled that you are enjoying the sound quality, connectivity, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
A worthy improvement over the XM4s!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. These are just incredible. Sony did it and improved upon the XM4s. Off the bat, the comfort of these are noticeable. They are lighter and fit better within your ear. Then the sound. I still have my XM4s, so I've switched between these XM5s and XM4s mid track and there is a noticeable difference in sound quality. The ANC is much improved as well. I haven't taken them on a plane ride yet, but using them around the office and around my home, I can tell you that they have also improved upon their ANC technology. I use them with an Android phone for LDAC, but also have an iPad, and these seamlessly work with both for multipoint connection. Plus there are a bunch of new features that these have, that XM4s do not, mainly it the touch controls. These are feature rich and are more refined. I was hesitant to purchase these, as my XM4s worked perfectly fine. They were relatively new as well, since I had a bad pair of XM4s with defective batteries. Thankfully Sony had replaced the XM4s with a brand new pair last year, even though the warranty expired. If anything that motivated me more to upgrade since Sony righted their wrong and stood behind their product. That's excellent customer service. So if your questioning upgrading to these, from XM4s, I am confident that you will not regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OO7Prototype,
You made the right choice upgrading to the Sony WF1000XM5! We're glad that you are enjoying the comfort, fit, weight, sound quality, noise canceling function, multipoint connection, and touch controls of the headphones.
It's also great to hear that you were assisted professionally regarding your experience with the WF1000XM4.
The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for trusting and choosing Sony!
-Ralph
Extremely quick and easy to use!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using them for a couple of months, i xan safely say that these are my favorite pair of earbuds. The battery lasts a long time, the sound clarity is awesome, they fit nice in my ears, and they connect to my phone extremely quickly. I dotn have any negative thoughts on these earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Aidenn! We are truly happy to learn about your satisfaction with the amazing sound quality, long-lasting battery life, ease of use, superb Bluetooth connectivity, and very comfortable fit design of your WF-1000XM5. Thank you so much for the perfect star review and for choosing Sony! - Romeo
You truly get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are a game changer. they have excellent sound quality, ANC, and battery life. I'm a huge Samsung fan and have had galaxy buds for the past 10 years and have never had a pair of buds that had such good call quality. the only con that I have for them is that they don't have an ambient sound booster, but besides that, id pick these all day.
I would recommend this to a friend9/10 still would reccomend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony sound quality holds up with these buds and the NC feature is amazing! The fit of the buds does matter, but once it fits, it works great!! The buds are smaller than I expected but that works for my small ears. The touch capabilities arent as customizable as I would like but thats a minor detail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello James,
Thank you for choosing Sony!
We’re thrilled to hear that you’re enjoying the sound quality and noise-canceling features of your WF1000XM5 earbuds, and that their compact design fits comfortably in your ears. Thank you for your feedback regarding the touch control customization! Just a quick tip: you can use the Sony Sound Connect app to reassign functions to the touch sensors on each earbud. For instance, you have the option to switch music playback control from the right earbud to the left if that’s your preference.
For instructions on how to change the touch sensor functions, please visit:
https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935904.html
Best regards,
-Fred
YURR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a really good pair of ear buds I have found that they only last like 2 days on a full charge with the case but overall they are amazing I use them for work as a welder and the noise cancellation completely block out all the grinding noise so if your looking for a comfortable pair of earbuds that have amazing noise cancellation this would be the best pair to get
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alexis,
We're honored to hear that you’re enjoying the exceptional noise cancellation and comfortable fit, especially as you use them in such a demanding environment. It’s great to know they help block out grinding noise during your work as a welder.
We appreciate your feedback on the battery life as well. The WF-1000XM5 is designed to provide up to 8 hours of playback per charge, with an additional 16 hours from the charging case, for a total of around 24 hours. Actual performance can vary depending on usage and settings. Your input helps us as we strive to deliver the best possible experience.
Thank you for choosing Sony, and we hope you continue to enjoy your earbuds at work and beyond!
Best regards,
-Fred
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great battery life. I wish the touch controls didn't require a tap as the noise is amplified. Also, I would like to see a deeper llm integration like RayBans and Llama.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey BBYE! Fantastic! We're thrilled to hear that you are enjoying the amazing sound and exceptional battery life of your WF1000XM5. We appreciate your feedback regarding the touch controls and understand how the amplified noise can be an issue. Your suggestion for deeper LLM integration is noted, and we are always looking for ways to enhance our products. Thank you for choosing Sony! - Romeo
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Bought it for a international flight and the noise canceling was perfect. Great audio quality and a snug and comfortable fit in the ear. Touch controls on the earbuds work well and are very easy to use. Price is high but it's a great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EveretteB,
Thanks for your wonderful review of the WF-1000XM5 headphones.
We're especially pleased to hear that the industry-leading noise cancellation was "perfect" for your international flight. We designed them specifically for that kind of immersive, uninterrupted listening experience. We're also glad you're enjoying the sound quality and comfortable fit.
Thanks for choosing Sony!
Sincerely
Jenn | Sony Social Media Team.
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of use is really good, they are comfortable, and sound great. The different size buds are good but sometimes cause interference when useing them. Its a static type of sound when chewing or working that happens if the wrong size is on. Which can be annoying. Never had that issue with the beats. But over all sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the comfort and sound quality of our product. We understand that you're experiencing interference in the form of a static sound when using the WF1000XM5 headphones, particularly when chewing or working, which may be related to the fit of the earbuds. If the sound is distorted or you hear noise, place the headphones in the charging case, close the lid, wait for about 10 seconds, and then wear them again. Also, try restarting the connected device. Ensure that the earbud tips are firmly and completely attached to the earbuds. Use the Sony | Headphones Connect app to measure the air-tightness of the earbud tips and find the optimal size for your ears. If the issue persists, initialize the unit by following this link:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony.
~Earl
Fitment is awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was a little skeptical just because they look bulky. But they surprisingly stay in my ear better than any other ones I’ve had. Sound is great. Would buy again 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alexroa,
Thank you for choosing Sony!
We couldn't be happier to hear that the WF1000XM5 exceeded your expectations in comfort and sound quality. It means a lot to us that they stay securely in your ear and deliver a great audio experience. Thank you for your trust and enthusiastic support!
Best regards,
-Fred
Amazing For In-The-Ear Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wide range of sounds including your lower bass. The price and quality is pretty outstanding, long battery life, great quality in sound/tone range, and comfortability once you find the right size ear piece. Recommend for those that don’t enjoy the over-the-ear design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yams, perfect! You've certainly made a great choice! We are extremely pleased that it suits your needs and expectations. Thank you very much for sharing your excellent experience with your WF1000XM5 and for commending Sony! - Romeo
Wow....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the Apple ecosystem i though Airpods pros were the best one could get. After using these for a month or so i still am amazed by the effectiveness of the active noise cancellation. Sound quality is incredible, bass is there, mids are there and highs are there. These are very impressive earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sams, nice! we're glad you like the sound quality of our product! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thanks for choosing Sony. ~Earl
GOOD AND STILL GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this product is excels the only semi negative thing is it is not as loud as other ear buds although the amazing battery life, noise canceling and bass is able to make up for it. I would still buy over any other ear buds in the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bradon, Thank you for the positive review! We're glad you like the excellent battery life and top-notch noise canceling of your Sony WF1000XM5. To ensure optimal listening experience, please set these earbuds on Priority on sound quality: Prioritizes the sound quality. Please check these links for more details:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000781983.html?search=sound%20quality
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000779956.html?search=sound%20quality
Thanks for choosing Sony! -Sam
good quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent clear sound with good bass. great for the gym with the ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkN,
It is truly wonderful to know that the WF-1000XM5 is helping you power through your workouts! We are thrilled that you are enjoying the balance of crystal-clear audio and deep, resonant bass, as we engineered these earbuds to provide a truly immersive soundstage. It is especially great to hear that our best-in-class Active Noise Cancellation is providing the focus you need in a busy gym environment, allowing you to stay in the zone without any outside distractions.
Thank you for trusting Sony.
Regards,
Dominick
Best overall wireless earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improved from previous model with richer sound quality, comfort and better anc. Audio quality more detailed and dynamic than before.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerson,
You made the right choice upgrading to the WF1000XM5! We're glad that you like the sound quality and noise canceling function of the headphones. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using mine for a month now and have been enjoying them. The battery life is great they laster longer then my workday and the comfort is great after have one in though most of the day i some times forget that they are there. Side note both can be use individually so you can switch from your right to your left or use both i mostly use just the right one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexH, thank you for the amazing 5-star review! We're very glad to hear you're enjoying your Sony - WF-1000XM5 earbuds. It's great to know the battery life keeps up with your day and that they're so comfortable, they practically disappear! That's exactly the kind of experience we aim for. Thanks again for sharing and we hope you continue loving the earbuds! Best regards, -Dominick
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I purchased these because my son has the previous generation and raved on them. I had previously shied way from “truly wireless” because they honestly are a bit less convenient. I liked how my B&W’s can just hang around my neck when not in use. However, I started to get tired of them feeling sticky in my neck during workouts, so I got their truly wireless ones and was disappointed in that older songs sounded amazing but newer ones could sound bass heavy. So I tried these Sony’s. They are top notch. Although they don’t have they amazing soundstage older songs had with the B&Ws, they do sound fantastic and neutral and not “bass enhanced.” The app is handy, the noise cancellation works very very well, way better than the B&Ws, they are very comfy overall and the bud tips seems to be a type of memory foam, only in the shape of your typical silicon tips. Excellent product. I still switch back to my B&Ws that can hang around my neck in situations where I may want to do that, because taking the buds out of your ears and putting them in a case all the time isn’t as convenient, but I will what’s wear these to the gym, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi INGG, Thank you so much for taking the time to leave us a wonderful review of your new Sony WF1000XM5! We're thrilled to hear you like the amazing and well-balanced sound quality, excellent app, great noise cancellation, and comfortable fit of your new Sony true wireless noise cancelling earbuds. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Sam
Samsung headphines
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in-ear headphones. The battery life is amazing. The sound is also awesome. I had Apple AirPods since they’ve been out and I am extremely pleased with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA,
That is wonderful feedback, thank you for the 5-star review!
We are especially excited to hear that the WF-1000XM5 earbuds have exceeded your expectations. Making the switch to a new brand can be a big step, so we're thrilled that the awesome sound and amazing battery life have made it so worthwhile for you!
The WF-1000XM5's custom-designed Dynamic Driver X is built to deliver that rich, clear audio you're enjoying, and with up to 8 hours of battery life with Active Noise Cancellation (ANC) on, they're ready for your longest listening sessions.
Thank you again for choosing Sony! Enjoy your music.
Regards,
Dominick