Customer Ratings & Reviews
- Model:
- WF1000XM5/P
- SKU:
- 10111488
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Perfect while working in a noisy enviorment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beat ear buds you can buy! Easy to use, forget it is in my ear most of the time. Battery last about 7-8 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Wonderbread26! The new Sony XM5 wireless earbuds are truly amazing when it comes to noise canceling. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
good but not comfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.v very good although I did not find them to be the most comftorable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TooEz, thanks so much for your review! We're very glad to hear you're enjoying the Sony - WF1000XM5! They truly offer a premium listening experience with industry-leading noise cancellation, rich, detailed sound, and clear call quality. We're sorry if they didn't feel the most comfortable for you. Have you had the chance to try the different sizes of soft, noise-isolating ear tips that come in the box? They're designed to help you find the best fit for comfort and sound performance, a simple switch can make a big difference! We appreciate your feedback and thank you for choosing Sony. Best regards, -Dominick
- Pros mentioned:Sound quality
As good as everyone’s says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I chose these over AirPods. 11/10 would recommend to anyone considering airpods
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous! You've certainly made a great choice, AndrewM! We are very happy to know about your satisfaction with the amazing performance of your WF-1000XM5 compared to another headphones' brand. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding earbuds with amazing noise canceling features highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frabologna, Fantastic! We're very pleased to hear that you like the great sound quality and amazing noise cancelling feature of your Sony WF1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
My Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I always use for my work! Good sound and the quality greatest
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UlisesI, we're glad you love the sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Overpriced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the earbuds are just OK. The noise cancelling function is not as good as on the "big" headphones. And, I had to buy generic foam tips to replace original ones, because the foam was not expanding well. Sound is good, but not better than air pods pro. Overall, I think this item is too expensive for what it is.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great highly recommend them would buy them all over again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xiomara, Congratulations! You've certainly made a great choice! We are truly delighted to hear about your satisfaction with the amazing sound quality of your WF-1000XM5. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo
High hopes, poor experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these, but they don't have any real noise cancelling. They fit good, they look good, case is nice.....but they aren't great for the price. I might return them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Puig,
Thank you for the purchase. We're glad to hear that you like the fit and design of the headphones. We regret to hear that the headphones failed to meet your expectations. Please check this article on how to resolve your issue.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/articles/00298372
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Sound quality
Good ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Good noise canceling. I wear them everywhere, every day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LawrenceB, we're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony! ~Earl
Simply perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from Jabara to these top of the line Sony earbuds. They are durable as I've washed them and they still work. Though, the charging case was not quite so much so. Now I have two pair and one charging case. Still worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyeGerJon, Fantastic! We're delighted to know that you find your WF1000XM5 perfect and durable, even after an unexpected wash. However, we apologize for the inconvenience you've experienced with the charging case. Your feedback is invaluable to us, and we're pleased to hear that you believe the earbuds are worth every penny. Thank you for choosing Sony! - Romeo
XM5 is THE BEST!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.each version just gets better! The XM5's are by far better than anything else right now. So small but huge sound field. Great dynamic clarity and bass is superb!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffro,
You made the right choice upgrading to the Sony WF1000XM5! We're glad that you are enjoying the sound quality and size of the headphones. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Ted's buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! They are great! Best pair of ear buds on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeddyK,
You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazinf sound and noise cancelling. I never buy anything that expensive but they really are the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ssgmatt,
Amazing! We are extremely pleased to hear your satisfaction with the incredible sound quality and exceptional noise canceling function of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Engineers play project that is released early
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like Sony told its engineers to go nuts, then those engineers added everything to this headset but they never really tested it outside in real life. I've had xms since xm2s. They all have been over the ear with the exception of xm4s which I returned because I did not like the size. I have my over the ear xm4s and I will not be separating from them any time soon. I bought these xm5s because they are the smallest in ear phone made by a reputable company which can also fit inside my helmet. These are absolute trash. Left piece keeps cutting out for a split second then connects back immediately. Not sure whats going on with it. It is a random occurrence. Sometimes the volume peaks for a split second then goes back to previous volume level. This is almost immediate so when it goes normal to high to normal volume levels, the high part feels like someone is blowing to your ears as you are listening. If you have the ambient sound mode on, when you speak, you still hear the chime sound like it turns on ambient sound mode for chat? Why? I already have it on, why you making me listen to your on and off chime? If you have the wrong ear pieces on, the sound degrades immensely... and I really mean immensely. I hope these can seal up your ear canals fully because otherwise you might as well listen from a megaphone. They are worth half their price if even then. So yes, the engineers at Sony created an in ear headset that is packed with features while having one of the smallest form factors available in the general market. The problem it feels like is that none of them ever put them on... All these glitches should've been fixed before release. You are paying a premium price but you are not getting a premium product.
No, I would not recommend this to a friendIt's the best training investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best training investment I've made, I love it very much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
That's fantastic to hear! We're thrilled that the WF-1000XM5 earbuds are your best training investment and that you love them very much.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in-call noise canceling. Can be working in a loud shop. Other person cant tell
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusV, Awesome! We are so glad to hear that you are happy with your new WF-1000XM5! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with those. The sound was amazing. You can’t hardly hear anything. No noise just nice ear buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeRoy,
That's amazing! We are thrilled to know that you are very happy with your WF-1000XM5 and that you are satisfied with its exceptional sound quality & industry-leading noise canceling feature.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Satisfied and beyond expectation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly an incredible earbuds, value goes beyond what’s described!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santosotech,
It's truly wonderful to hear that your Sony earbuds offer such incredible value and deliver a performance that goes beyond expectations. Thank you for the outstanding 5-star rating—features like detailed sound and adaptive noise canceling make the WF-1000XM5 a remarkable choice for enjoying music and calls every day.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Best ear pod by far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony technology is next level. By far the best earpods on the market!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lawson,
We're so glad to hear that you're enjoying your Sony earbuds and that you consider the technology to be next level—the WF1000XM5 truly stand out with their exceptional sound quality and advanced noise cancellation. Thank you for sharing your fantastic 5-star rating and for letting us know they're the best earbuds on the market!
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Sound quality
Love them!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these! If you’re really looking for noise cancelling this is it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsungtv, we're glad you love our product! Thanks for choosing Sony! ~Earl