Customer Ratings & Reviews
- Model:
- WF1000XM5/P
- SKU:
- 10864253
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Great ear buds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a Sony fan for years, and the WF-1000XM5s just keep proving why. The sound is killer, noise canceling is unreal, and they stay locked in even when I’m mowing or on a flight. Pure comfort, clean audio, and that Sony reliability I count on every time. A little heavier that others and I did upgrade to Comply foam tips.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EvanH!
We are absolutely thrilled to hear that your WF-1000XM5 earbuds are providing the stellar experience you've come to expect from Sony!
It’s incredibly rewarding to know that the sound quality is "killer" and that you find the noise canceling unreal. We designed these earbuds to deliver premium, clean audio and industry-leading noise isolation, so your feedback is a wonderful validation of that effort.
We also appreciate you highlighting their reliability and secure fit, even during activities like mowing or flying. It's great to hear that they provide the pure comfort you need for all-day listening.
Thank you for choosing Sony for your personal audio needs and for sharing your experience. We also value your note on the weight and your tip about the Comply foam tips, as feedback like this helps us continuously improve.
Best regards, Gus, Sony Social Media Team
Good pair of earbuds, excellent for bluetooth
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are really comfortable earbuds and do a wonderful job in terms of sound quality for wireless headphones. The active noise canceling is impressive and the device free controls are pretty easy to use too. While they still don't hold a candle to wired options, these are a good option for on the go listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Mitch!
We are very happy to hear your satisfaction with the amazing performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
They Do Everything They Say They Can And Some!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and comfortable fit. I have not had any issues as of yet. The app runs smoothly and the earbuds deliver everything Sony said they would. Noise canceling is top tier and the touch navigation is easy to use. Have recommended to multiple people. Thanks I was worried about spending so much on these earbuds but it was a good investment.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JpM79! You made the right choice. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Excellent for working outside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These buds seal out outside ambient noise incredibly well. I use them to cut the grass with a large loud lawn tractor and it protects my hearing perfectly. The sound is premium and the lows are just heavy and punchy enough without sounding muddy or overpowering. You do get what you pay for, so they are above average in price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback, Bestbuyaddict!
We are so pleased to hear that your WF-1000XM5 earbuds are sealing out outside noise so well, especially when you are using them to cut the grass. It's rewarding to know they are effectively protecting your hearing. We designed them to provide industry-leading noise canceling and premium sound quality, so it brings us great satisfaction to hear that you are enjoying the rich, punchy audio.
We also understand your comments on the price. We aim to provide a premium listening experience with advanced features and exceptional performance, and we appreciate your honest feedback.
Thank you again for your valuable review and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
Work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little large but sounds quality and fit is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElijahL, thanks for sharing your thoughts on the Sony - WF1000XM5! We're glad to hear you're enjoying the great sound quality with premium noise cancellation and comfortable fit of these earbuds. We also appreciate your comment about the size, as it helps improve future versions of the product. Thanks for choosing Sony! Regards, -Dominick
Excellent earbuds, though pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WF1000XM5 earbuds are pricey - even at the sale price - but sound fantastic. Both bass and treble come through more clearly than on my Samsung Buds and voices are even more clear. They also pair very easily with my other devices and can connect to 2 devices at the same time. On the whole, I am very satisfied with them, though they were a bit expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sujay,
Thanks for your review of the WF-1000XM5 earbuds. We're so glad to hear that you find the sound quality fantastic and that the bass, treble, and voices all come through more clearly than with your previous earbuds.
We also appreciate your comments on the seamless pairing and the convenience of multipoint connectivity, which allows you to connect to two devices at once. We understand that these earbuds are an investment, and we are committed to providing a premium experience that justifies the cost through exceptional sound and features.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Great ANC headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was eagerly awaiting the release of these headphones. The ANC and sound quality is absolutely phenomenal. That said they are very poor workout headphones due to the lack of stabilizer fins so they lose 1 star for that.
I would recommend this to a friendGreat wireless ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what i needed. Fits well in my ear without needing comply tips, and has great sound and mic quality while taking calls on the go. The noise cancellation still isnt as good as Bose (IMO) but it gets the job done, especially is on busy and windy streets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baboo,
Thanks for sharing your awesome experience with the WF-1000XM5! We are extremely pleased it suits your needs. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony WF-1000M5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and bass power was extraordinary , its like listening to the audio recording and comes with a very handy app to control the EQ settings for extra bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edwin, Fantastic! We're delighted to hear that you found the sound quality and bass power of your WF-1000XM5 extraordinary. It's great to know that the audio experience feels like listening to a live recording. We're also glad you find the app handy for controlling the EQ settings and enhancing the bass. Thank you so much for the perfect star review and for choosing Sony! - Romeo
Sony's best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product, you can feel the quality. Also great specs like the noise cancellation for true wireless earbuds. Ive had a couple different wireless earbuds from Samsung, google and apple but this are the best ones I've tried so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ERNESTOP!
It brings us great satisfaction to hear that the WF-1000XM5 earbuds are the best ones you’ve tried so far. We are honored that you chose Sony over so many other brands and that you can really feel the quality in the design.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
Great sound and noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They excellent audio quality, clear and well-balanced, though not quite at audiophile level. The ANC is top-notch and does a great job blocking out background noise. My main issue is with the ear cushions, they feel a bit uncomfortable after extended use and sit oddly on the ears. Great sound and noise cancellation, but comfort could be better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Dwight,
Thank you for sharing your detailed feedback. We're pleased to hear that you appreciate the audio quality and noise cancellation of the Sony WF-1000XM5. We understand that comfort is just as important as performance. The discomfort you're experiencing with the ear cushions is not something we want you to endure. If you feel discomfort or find that your Sony ear tips sit oddly on your ears after extended use, it is recommended to try different ear tip sizes. Your earbuds likely came with multiple ear tip sizes, and finding the right fit can greatly enhance comfort and sound quality. It's essential to ensure a snug fit, which not only improves comfort but also enhances noise cancellation and overall audio performance.
We’re sharing this link so you can check more details about the earbud tips.
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000781968.html?search=tips
If discomfort persists, consider contacting Sony customer support for additional assistance. You can find technical support information at the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
Just wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: noise canceling, the different ear bud fittings, compact, love the different level of frequncey to tune into my music on the go. Cons: donest pair well with apple, doesnt allow you to answer phone calls or read out text messages
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Switch, we're glad you like our product. We understand your feedback on pairing this unit with your Apple device. You can find this link helpful in pairing your Apple device with the earbuds:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000779840.html?search=iphone
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Excellent replacement for the prev gen over ear
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in a fab in a cleanroom. Used the mx4 over ear for the longest time, but with these, I couldn't tell the difference. Excellent noise canceling, great sound quality but super comfy since it let's me stay way cooler that the over ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnandVR,
Thank you so much for your positive feedback! We're happy to hear that you are having a great time with the amazing sound quality, noise canceling features, and comfortable fit of your WF1000XM5. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris
Quality sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality dynamic. Pulls you away from the real world and into your own zone as you listen to nature calls, your favorite music and escape the worlds troubles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusC,
Thank you for choosing Sony!
We're honored to hear that the WF-1000XM5 earbuds deliver an excellent sound quality dynamic. It is gratifying to know they successfully facilitate an immersive experience, allowing you to focus on nature calls and your favorite music, effectively providing a personal zone for escape and concentration.
Best regards,
-Fred
Good buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most comfortable fitting in best sounding earbuds I've owned to date.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan,
Thank you for choosing Sony!
It's truly wonderful to know that you find the WF1000XM5 earbuds to be the most comfortable and best-sounding ones you've ever owned! We take great pride in crafting products that enhance your listening experience, and we're so glad that you’re enjoying them.
Best regards,
-Fred
Good, but returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved clarity of sound vs last model. They are noticably more comfortable than previous model but did not fit in my ears as snug. Returned due to this reason, continued using previous model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pennsylvania, Thank you for the feedback on your experience with the Sony WF1000XM5. While we're glad you like the improved sound clarity and comfortable fit of these earbuds, we regret to hear that they didn't fit securely in your ear, and it had to be returned. We understand that finding the perfect fit can vary from person to person. We recommend trying different ear tip sizes and experimenting with the positioning to achieve a snug fit. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations.The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Top 3 consumer in-ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, great features built in like head nods and finger taps, and excellent battery life. If these are even $10 off, you should go for it. However, if you are looking for something even more sonically accurate, then you better pony up the dough for professional IEM’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilM, We are glad that you like the sound quality and features of your new Sony WF1000XM5 wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Best headphones ive owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love!!! Audio great, battery great! Have had them over a year and still sound like day ones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lonbera, Thank you for the positive review! We're very pleased to hear that you love the great audio quality and great battery life of your Sony WF1000XM5. Thanks for choosing Sony! -Sam
Excellent headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality even from devices that aren't LDAC compatible. Haven't heard a better set of Bluetooth earbuds. Fit is snug and secure for the most part. Noise cancelling for both listening and during calls is excellent. Haven't had any issues with connectivity on LDAC even in a crowded gym. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexB,
Awesome! You've made a great choice! We are truly happy to know your satisfaction with the amazing sound quality, very comfortable fit design, exceptional noise canceling feature, and superb performance of your WF-1000XM5.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, crisp sound. Fits tightly in my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeC,
Thank you for the 5-star review! We're so happy to hear that you're enjoying the great sound and comfortable fit of your WF-1000XM5 earbuds. The crisp sound you're experiencing is thanks to a key feature of these earbuds: the Dynamic Driver X. This specially designed driver unit provides a wide frequency response and is engineered for low distortion, ensuring your music sounds as clear and detailed as the artist intended.
Thanks for choosing Sony, have a fantastic day!
DiegoV