Customer Ratings & Reviews
- Model:
- WF1000XM5/P
- SKU:
- 10864253
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Sound quality
Excellent Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Noise cancelling for ear buds. The sounds is fantastic as well. Really enjoying these as they were replacements for my WF1000XM4's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherD, Awesome upgrade! We are glad to hear that you are enjoying your new WF-1000XM5 earbuds! Thank you so much for the 5-star rating! -Carl
- Pros mentioned:Sound quality
Fantastic sound compared to all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound compared to all over headphones on the market, my second pair first having the 3rd generation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaceM, fabulous! We're truly delighted to hear about your satisfaction with the amazing sound quality of your WF-1000XM5. Thank you so much for the 5 Star review and for choosing Sony! - Romeo
- Pros mentioned:Fit
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good they stay in your ears well while at work charging case isn't as good as the older versions tho
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomM, Thank you for your feedback with the Sony WF1000XM5. We're very happy to hear you like the comfortable and stable fit of these earbuds. We value your input about the charging case and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's great that you can pair two the devices without having to disconnect one. The sound quality and the noise canceling works phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanO, we're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
Good enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are very good earbuds, but not totally great. Getting a good seal not automatic, and mic picks up quite a bit of room noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beammeeup, thank you for sharing your honest feedback! It is most rewarding to hear that you find the Sony - WF1000XM5 to be very good overall! With their industry-leading noise cancellation, rich sound quality, and intelligent adaptive features, they're built to elevate your listening experience. We also understand that getting the right fit can make a big difference, especially when it comes to noise isolation and call quality. If you haven't already, we highly recommend trying out the different sizes of ear tips included in the box, a proper seal not only improves comfort, but also enhances both noise cancellation and mic performance by reducing external interference. We appreciate your thoughts and thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
For the enthusiasts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most sony products, you need to give them some time to set in fully and break in the drivers, but once they do, they sound amazing like full and even in all frequencies. I love em
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing your experience, Jandohittin! We're glad that you are impressed with the performance of your Sony WF1000XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
- Pros mentioned:Battery life
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please with item, use the earbuds everyday all day no issues. Comfortable to have in ear, dont even notice them after a while. Battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Styles,
Great! We're thrilled that you like the comfort, battery life, and functionality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Handsdown the best wireless earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the beat wireless earbuds that truly gives you the excellant noise cancelling feature. I love using it during my workout.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krsna, Perfect! We're so pleased to hear that you're enjoying the excellent noise cancelling feature of the Sony WF1000XM5 especially during your workout sessions. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Sam
Easy to use Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding ear buds. My only complaint is that they really don't stay snuggly put into your ears unless you really push them in.
I would recommend this to a friend- Pros mentioned:Sound quality
One of the best earbus on the market.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of earbuds. A clearer, richer quality of sound over other name brands. Enriches listening through all types of applications and devices. Mahalo Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 808shopper,
Fantastic! You've made a great choice! We are very happy to hear your satisfaction with the amazing performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Very high quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones. They sound and feel great. Only issue is the app can be a little cumbersome to navigate and you cant get the tracking like galaxy buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NeilB, we're glad you are enjoying our product. We appreciate your feedback regarding the Headphone Connect app. Thanks for choosing Sony. ~Earl
- Pros mentioned:Fit
Great overall buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great upgrade over my Galaxy Buds. I am a Sony fanboy but a Samsung faithful. I read reviews for a while before I finally pulled the trigger. No regrets so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loghyc,
Fabulous! You've definitely made a great choice! We're extremely pleased to hear your satisfaction with the amazing performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony WF1000 - They sound good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good and solid. Need for a secondary app for more functionality isn't something that appeals to me. They function just fine without the app. 5/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Amazing! You've made an excellent choice! We are truly happy to hear you are very satisfied purchase and you are enjoying its exceptional audio quality and overall features of these earbud headphones. Thank you for your purchase and for giving the product a perfect rating! -Jess
Best ear buds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ear buds you can buy. The noise cancelling is the best out there even better than my AirPods Pro 2.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominicM,
We are excited to hear you feel the Sony WF-1000XM5 are the best ear buds you can buy! We put a tremendous amount of research and technology into our Active Noise Cancelling, and your feedback that it's superior to other premium models is a fantastic testament to its performance. Thank you for your wonderful 5-star review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great choice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a breeze. The sound and microphone audio are better than my previous headphones and I am satisfied with the additional features..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaymundoD, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Good ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding earbuds, was not a fan of how thay fit in my ear but that just me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colton,
Thank you for this fantastic review of your WF-1000XM5. We're really glad you love the features and exceptional sound quality of these earbuds. We designed these earbuds to provide incredible audio performance and take noise cancellation to the next level. Your feedback regarding the fit is greatly appreciated. The WF-1000XM5 earbud headphones may fall out or feel uncomfortable during use if they are not worn properly or the earbud tips doesn't match the size of your ear canals. Check that you are wearing the headset properly in your ears. We have a recommended way of wearing these earbud headphones to reduce discomfort.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/articles/00262839
Our WF-1000XM5 earbuds feature a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. Thank you for choosing Sony! -Jess
Great earbuds fantastic noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for when i was flying for about 4 hours .. i didnt want to bring my big headphones .. they were perfect .. GREAT noise canceling.. highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your fantastic feedback on the WF-1000XM5, EdwardH! We are delighted to hear that they were the perfect companion for your four-hour flight.
We designed the WF-1000XM5 to deliver industry-leading noise cancellation in a compact, portable form factor, and it brings us great joy to know that this feature was a highlight of your experience. We are thrilled that you highly recommend them!
Thank you again for choosing Sony.
Best regards,
Gus
Sony Social Media Team
- Cons mentioned:Connectivity
Connection problems! Need case to pair! ANC bad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today the left earbud stated the battery was low and turned off. I put them in the case to reset for about 1 minutes, took them back out, and they are at 99%. These are complete garbage! These glitch every day. 50% chance one won’t connect to Apple Watch. I’ll have to reinsert into the case, which I don’t carry into the gym with me. If I tap to turn off noise cancelling to talk to someone, one earbud will turn it off and the other won’t. The only fix is to put the earbuds in the case or forget pairing and re-pair them altogether. I don’t bring the case with me into the gym or on a jog, that would be ridiculous. This trend of requiring the charging case to pair is absolutely absurd . If you’re in the gym or out for a jog and the charging case is in your car or at home, you can’t re-pair your earbuds when they glitch. Rebooting your phone or watch doesn’t fix the problem. Repairing is often the only way to fix. Why can’t we long click both earbuds to setup pairing mode? Common Sense! Why does this need to be more difficult than it should be? Imagine needing to put your phone in a special case to pair it to Bluetooth devices. That sounds really foolish right? So why do we require that for earbuds? The ANC is less than average with these. I suspect the foam tips are part of the problem. I’ve had about 6 pairs of earbuds in the past 3 years. These have the worst ANC of them all.
No, I would not recommend this to a friend Comfort no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok but for the money they need work especially in the comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanH,
Thank you for choosing Sony.
We’re truly heartened to learn that you found the WF‑1000XM5 satisfactory overall, and we appreciate your honest feedback on comfort. Your input helps us improve future designs for a better fit and all‑day wear.
Best regards,
-Fred
- Pros mentioned:Sound quality
Love these
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality of these they sound really good and honestly haven’t took them off since!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vic06,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph