Customer Ratings & Reviews
- Model:
- WF1000XM5/P
- SKU:
- 10864253
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Pretty good but $$$$$$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, too expensive for what little innovations that these bring to take it to 5 stars but if you can find on sale these are fantastic.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to these after I lost my pair of sennheiser true wireless 2 ear buds. The sound and noise cancellation are better on the Sonys.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Chatin.
You've made a great choice! We are extremely pleased to hear your satisfaction with the amazing sound quality and exceptional noise canceling feature of your WF-1000XM5.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sony wf-1000xm5. Sound quality and music. Plus it will connected to 2 devices and switches automatic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey, Kembric! Fantastic! We are truly happy to learn about your satisfaction with the exceptional sound quality and amazing multipoint connection function of your WF-1000XM5. Thank you so much for the love and for choosing the best brand, Sony! - Romeo
Great in ear headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got these and he loves them, he usually needs to wear over the ears (xm4) but he got these for when he is working out and he says they are awesome. The only negative he has is that he loses them sometimes because they are small…… but that isn’t Sonys fault
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myreviewname,
Thanks for sharing your review and experience with the WF1000XM5. We're glad that the headphones are perfect for your son's workouts. Your feedback about the design is also appreciated. Thank you for choosing Sony!
-Ralph
- Cons mentioned:Volume
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, not as loud as i thought, very bulky , the case looks cool also it only last about 6hrs
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarjM, thank you for taking the time to share your feedback on the WF-1000XM5. We're glad to hear that you appreciate the features and design of the case. However, we sincerely apologize for any disappointment regarding the sound volume and battery life.
Your comments are invaluable to us as we continuously strive to enhance our products.
Regarding the battery life, consider the following factors:
- Features like the equalizer, DSEE Extreme, and noise canceling can significantly reduce battery life. For instance, using high-quality playback settings can consume more power.
- Ensure that the charging case is adequately charged and the earbuds are properly seated for charges.
- You can also perform a factory reset if you face persistent issues. Detailed instructions can be found here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html
For further information about this topic, kindly visit the following link: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783897.html
If you have any further concerns, please feel free to reach out. We're here to help. You can find our contact information here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783897.html
Thanks for considering Sony products and for your feedback.
Best regards,
Stephanie
- Pros mentioned:Sound quality
You get what you pay for!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll make this short but sweet, 8.5 out of 10. Must buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinW,
Awesome! We're happy to hear that your investment with your WF1000XM5 is worth it. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Don’t purchase IPHONE users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality if you just want to listen to music. Terrible when it comes to phone calls, on your end you can hear them fine. On their end you get either an echo or a lot of interference. I’ve tried multiple people, different locations. Thought it was maybe service on my end or my phone. Also on an iPhone you can’t edit the “change tap function”.. just buy the AirPods Pro.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great sound and quality come at a cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound excellent and are easy to control. Love the wireless charging option. A bit pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dinger12, perfect! You've certainly made a great choice! We're extremely pleased to hear your satisfaction with the amazing features and superb sound quality of your WF1000XM5. We greatly appreciate your feedback with the price of these headphones. Thanks for choosing Sony! - Romeo
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earbuds I've had in years! Ambient and noise cancellation is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Customer,
Thank you for choosing Sony!
We're honored to hear that the WF1000XM5 earbuds stand out as some of the best you've had in years. Your praise for the ambient sound and noise cancellation truly motivates us to continue delivering exceptional audio experiences. Thank you for sharing your positive thoughts!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, sounds great for music and videos. phone calls sound clear for both sides of call and active noise cancelling works seemslessly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LukeY,
Fabulous! We are truly delighted to hear your satisfaction with the amazing sound, exceptional noise canceling feature, and superb performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
Best regards,
Romeo
- Pros mentioned:Sound quality
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Fantastic noise canceling. Highs are crisp & clean and lows are clear and powerful. Only knock is their a bit of a task to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tomn, Thank you for the amazing review! We're very thrilled to hear you like the great sound quality, fantastic noise cancellation, crisp and clean highs, and clear and powerful low of your new Sony WF1000XM5. We have noted your input about the initial setup process and will be sure to forward this feedback to the appropriate department. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is impressive. The plugs wear out quickly, but they last a while with maintenance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarS, awesome! We're truly delighted to know that you're satisfied with the amazing sound quality of your WF1000XM5. Thanks for the perfect star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Definitely Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them great for the gym as well as everyday. I even use them as a mic for my gaming laptop. So talking quality is great as well as the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovelyluke, we're you love our product! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF1000XM5 headphones raise the bar for distraction-free listening and clarity. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
Good for Gym
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly and has a nice feel for working out. Doesn’t slip out when performing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointing,
Thank you for the 5-star rating! We're happy to hear that you like the fit of the headphones. Thank you for choosing Sony!
-David
Sony noise canceling ear bud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every bit as good as advertised. The noise canceling is definitely the best one out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batman,
Thank you for sharing your feedback! We're ecstatic to learn that the Sony - WF1000XM5 are living up to their reputation and that the noise cancelling has impressed you so much. Enjoy the immersive listening experience, and thanks for being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good Bluetooth what I love about it noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbrahamM,
Thank you for the purchase! We're happy to hear that you love the industry leading noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony 1000xm5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound, noise cancelling, and great for working out but mic quality isn't the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianB, we're glad you like the sound quality and noise canceling feature of our product. We appreciate your feedback regarding the microphone of the WF1000XM5. Three microphones on each earbud, including dual feedback mics, improve low-frequency cancellation performance. This is our biggest ever step forward in noise canceling, resulting in ambient sound captured even more accurately. So you can enjoy one of our purest sounds. Thanks for choosing Sony. ~Earl
Good all around
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for everything. Motorcycle heaphones, when ever i try to get away from loud crowds i even use them when my lady snors at nights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 805train,
We love that your WF-1000XM5 earbuds have become your go-to for so many different situations, from motorcycle rides to tuning out loud crowds and even helping with nighttime snores!
It's fantastic to know you're truly experiencing the power of their industry-leading noise cancellation and comfortable design.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
IPOD kinda a person until you are NOT!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great very adaptable. Only complaint is the have a slippery part on the outter shell. Other than that I like them alot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TydasB, we're glad you like our product. We appreciate your feedback regarding the build of the WF1000XM5. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing! I got these as an upgrade over the XM4. It was worth it! Best Buy always has excellent customer service and a good return policy.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Michael! We're glad that you like your new Sony headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig