Customer Ratings & Reviews

Hi Paulc35,

Thank you for the wonderful 5-star review! We truly appreciate your continued loyalty and trust in Sony earbuds across multiple generations.

It’s fantastic to hear that the WF-C710N is performing so well for you, especially with its great sound, features, and improved range. We value your feedback as a long-time user, and we’re thrilled you are enjoying this latest upgrade!

Thanks for choosing Sony and enjoy your music!

Regards,
Dominick

Hi EnriqueN,

We are elated to hear that your WF-C710N earbuds are providing such a secure and comfortable fit for both your workouts and daily routine. We specifically engineered these with an ergonomic surface design to ensure they stay firmly in place, even during vigorous movement, so you can focus entirely on your activity without distraction.

It is wonderful to know that the Active Noise Canceling and deep bass are enhancing your listening experience. By using our Digital Sound Enhancement Engine (DSEE™), these earbuds restore high-frequency elements lost in compression, bringing your music closer to the original recording. Combined with the long-lasting battery life and IPX4 water resistance, they truly are built to keep up with an active lifestyle.

Thank you for trusting Sony.

Regards,
Dominick

Hi Sboy,

We're ecstatic to learn that you’re loving the amazing sound quality and noise cancelling on your Sony earbuds! Thank you so much for your fantastic 5-star rating—it’s always rewarding to hear when your Sony WF-C710N earbuds truly stand out as the best you’ve ever purchased.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi StephanieS,

We’re glad you love the sound! To improve the fit and keep them secure, we recommend trying a different size of the included earbud tips for a tighter seal.

Thanks for choosing Sony.

Best regards,

Eliab

Hi MORGAN,

Thanks for this wonderful review!

We're so glad to hear you're enjoying the great sound of the WF-C710N earbuds, and It's fantastic that you were able to get such a great offer!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Thank you for sharing your experience with the WF-C710N, Pablo! We're glad to hear you found them to be a great value and that their sound quality enhances your walks. Your satisfaction means a lot to us, and it's wonderful to know that Sony headphones are your top choice.
Thanks for choosing us!

Gus,
Sony North America Customer Support

Hi MayankV,

We are beyond pleased to hear that you think the sound quality of the WF-C710N earbuds is awesome! It's also great that you're finding the built-in voice assistance feature to be so useful. We design our audio products to offer both exceptional performance and smart convenience.

Thank you for your positive feedback and for choosing Sony!

Regards,
Dominick

Hi JonathanA,

It makes us really happy to hear that your earbuds are working great for you! While we are glad you were able to resolve the initial connectivity with Windows, we are thrilled that you are now enjoying the performance and the value of your new product.

Thank you for trusting Sony.

Regards,
Dominick

Hi Netanya,

Thank you for your 5-star review of the WFC710N earbuds! We're so glad to hear you're enjoying the great sound quality and appreciate the convenient control feature.

The ability to easily switch noise canceling on or off with a simple tap is a key feature we designed for maximum convenience, allowing you to seamlessly transition between immersing yourself in your music and staying aware of your surroundings. It's great to know that this feature is a highlight for you.

Thanks for choosing Sony, have a wonderful day!
DiegoV

Hi KennethB,

We are pleased that you find the WF-C710N reliable and easy to use. It is great to hear that the compact design and value for the price meet your needs.

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for sharing your detailed feedback, JYFei.

We are sorry to hear that the noise-canceling performance of your WF-C710N didn't meet your expectations in your specific environment. While our technology is designed to reduce low-frequency noise like machine humming, we understand how a partial cancellation can sometimes make other frequencies feel more noticeable.

To ensure you're getting the best results, we recommend using the Sony | Sound Connect app to check for firmware updates and using the Earbud Fitting Test to ensure a perfect seal, which is crucial for effective noise cancellation.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi CDLMiguel,

It is most rewarding to hear that you are happy with the performance of the Sony WF-C710N headphones! We are thrilled that the audio reproduction meets your standards and that you recognize the excellent value of this model. Thank you for your 5-star review and for choosing Sony!

Best regards,
Dominick

Hi JoshZ,

We are delighted to hear that your new earbuds are providing such an awesome experience! It is wonderful to know that you are enjoying the sound quality, lightweight design, and the seamless connectivity across your devices.

Thank you for trusting Sony.

Regards,
Dominick

Hello JohnM,

Thank you for choosing Sony!

It brings us great joy to hear you're experiencing the full power of your WF-C710N earbuds! Knowing they effectively cancel exterior noise so you can enjoy your music without disturbance is exactly what we aim for. Thanks for sharing your positive feedback!

Best regards,
-Fred

Hi EddieB!
We are really happy to hear that these WF-C710N have been a game changer for your gym sessions!

Thanks for choosing Sony!
Best regards,
Estefany

Hi Jimmy.

We’re glad to hear you’re finding the sound quality to be good! We focus on building durable products, and to help you get the best audio experience, we recommend using the Sony Sound Connect app to customize the Equalizer settings to your personal preference.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi DrTenor,


That's wonderful to hear! We are delighted that you are enjoying the excellent sound quality and superb noise cancellation of your WF-C710N Truly Wireless Noise-Canceling Earbuds.

These earbuds are designed to deliver a fantastic listening experience by blocking out distractions while keeping the sound crisp and clear, all at a great value.

Thank you for choosing Sony.

Best regards,
Eliab

Thank you for your review, JorgeO!

We are so pleased to hear that you love your WF-C710N earbuds and that you find the sound amazing. It's also great to know you're happy with the price. We designed these earbuds to provide a great listening experience at an accessible value, so it's rewarding to hear we succeeded.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi DerikE,

That's wonderful to hear! We're thrilled you find the Sony WF-C710N Wireless Noise-Cancelling Headphones to be such a great purchase.

It sounds like you're really appreciating the blend of high quality, affordability, and the effective, adjustable noise cancellation we designed into them.

Thank you for choosing Sony and for your fantastic 5-star review! We're delighted you're enjoying your WF-C710N headphones!
DiegoV
.