Customer Ratings & Reviews

Thank you for your candid feedback, user884669.

We're glad to hear that you are enjoying the good sound quality of your WF-C710N earbuds!

However, we are very sorry to hear that you're having trouble with both the fit and the irregular connection. This is certainly not the reliable experience we aim for with our products.

To help with the fit, we recommend trying the different sized earbud tips included in the box to find the best seal for your ear. A secure fit often improves both sound and stability.

For the irregular connection, we'd like to help you troubleshoot this to ensure a stable wireless experience. Please reach out directly to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

We appreciate you choosing Sony and look forward to helping you get the most out of your earbuds!

Best regards,
Gus,
Sony Social Media Team

HI DMcG,

Thanks for the great feedback! We're so happy to hear you're enjoying the WF-C710N earbuds and find them comfortable for all-day listening. We designed them to be a perfect blend of comfort and great sound, and it's fantastic to know we've hit the mark. Thanks for choosing Sony. -Eliab

Hi MarthaT,

It is truly wonderful to know that your gift has been such a success! We are glad to hear that the WF-C710N is providing a seamless and enjoyable listening experience. We take great pride in creating products that are intuitive and reliable enough to be the perfect gift for any occasion, and we're so glad to hear that these earbuds are performing well for their new owner.

Thank you for trusting Sony.

Regards,
Dominick

Hi LuannN!
Thank you for your feedback. We are thrilled to hear that the WF-C710N earbuds are effectively eliminating background noise and providing clear, crisp voice quality!

Thanks for choosing Sony!
Best regards,
Estefany

Hi Gabe, thank you for the awesome 5-star review! It brings us great joy to hear you're not disappointed and that you're enjoying the versatility and long battery life of the Sony - WFC710N. These earbuds are designed to keep up with your day, offering up to 15 hours of total playtime with the case, adaptative noise canceling to help you stay focused, and a comfortable, lightweight fit for extended wear. Thanks again for choosing Sony! Best regards, -Dominick

Hi AmyT, thank you so much for your feedback! We are truly wonderful to know that you are pleased with the WF-C710N.
These earbuds are designed to provide exceptional sound quality, ensuring you experience every note as it was meant to be heard. Their comfortable fit and durable construction make them perfect for everyday use.

Thanks for choosing Sony!
Best regards,
Estefany

Hello JeffC,

Thanks for the fantastic five-stars score!

We're thrilled to hear you're enjoying the excellent sound and functions of your WF-C710N headphones, along with their easy use and quick setup.

Thanks for choosing Sony.

Sincerely,
Jenn.

Thank you so much for sharing your feedback, Alex! We're delighted to hear your mom is loving her new WF-C710 headphones and that you both appreciate how great they look. Stories like yours highlight the joy our products can bring to families. If your mom has any favorite features or if you have questions in the future, we'd love to hear more from you. Thank you for choosing Sony to help create special moments!

Best regards,
Gus
Sony Social Media Team

Hello EduardoR,

Thank you for choosing Sony!

We're elated to hear that you enjoy the clear sound quality of your WF-C710N earbuds and that they accompany you well on your travels. Knowing our products can provide comfort and excellent audio while on the go is truly rewarding for us.

Best regards,
-Fred

Hi ShunP,

We’re thrilled to hear that the earbuds are a hit! We take great pride in our noise-canceling technology and are so glad it's providing an awesome listening experience.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Sparky,

We are thrilled to hear that you find your new earphones beautiful and that the quality is exactly what you were looking for when you want a break from your larger headphones.

The WFC710N is a fantastic choice for those on the go, offering Digital Noise Cancelling to block out unwanted background noise and an extra-long battery life of up to 15 hours so you can enjoy your music all day.

Thank you for choosing Sony.

Regards,
Dominick

Thank you so much for your wonderful feedback, GabrielD! We're delighted to hear you're enjoying the great sound quality and amazing noise cancellation of your WF-C710N headphones. Our goal is to provide an immersive listening experience through features like Dual Noise Sensor Technology, which automatically analyzes your environment and applies the most effective noise-canceling filter for clear, uninterrupted sound enjoyment.

To help you continue enjoying your headphones at their best, we recommend regularly cleaning the earbuds and charging contacts to maintain optimal performance. Also, making sure the earbuds fit snugly in your ears ensures both comfort and maximum noise cancellation. If you ever have questions or need support, feel free to reach out!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi TabreciaF,

We are honored to hear that the WFC710N made such a fantastic impression and that your husband was so surprised by his gift. It is wonderful to know that the performance exceeded your expectations, especially considering the value they offer. Knowing that our products can play a part in such a special moment is truly the best feedback we can receive.

Thank you for choosing Sony.

Regards,
Dominick

Hi Victor, thank you so much for taking the time to share your feedback about the WF-C710N. We are thrilled to hear that you find the sound quality impressive!

The WF-C710N is designed with advanced noise cancellation technology and features a comfortable fit, ensuring you can enjoy your favorite music without distractions.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Mx785,

It is truly wonderful to know that you scored such a fantastic deal on your new earbuds! We are delighted that you chose to use your gift cards to experience the high-quality sound and noise-canceling capabilities of the WF-C710N. It’s always a win when you can pair great value with a premium listening experience.

Thank you for trusting Sony.

Best regards,
Dominick

Hello NakaiR,

Thank you for choosing Sony!

We're excited to hear that the WF-C710N earbuds have made such a positive difference for you. It’s great to know they’ve resolved the issues you faced before and are now delivering a reliable and enjoyable experience. Thank you for recommending them—your support truly means a lot!

Best regards,
-Fred