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Customer Ratings & Reviews

$128.00
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Customer reviews

Rating 4.3 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 389 reviews
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the style and color however it is a little difficult to get in my ears and they fall out sometimes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinC,
      Thanks so much for reaching out and sharing your feedback. We are thrilled to hear that you're digging the style and color of the WF-C710N earbuds, but we're sorry to hear you're having trouble getting them to fit securely. Everyone's ears are a bit different, and we want to make sure you get the most out of your listening experience.
      You might want to try experimenting with the different-sized earbud tips that came in the box. A different size can often make a big difference in comfort and stability.

      Thanks for choosing Sony. We really appreciate your feedback.
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Sony Ear Pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these ear buds as they weren't large for my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeggysT,

      We are sorry to hear that the fit of the WF-C710N Truly Wireless Noise-Canceling Earbuds was not suitable for your ears, leading to a return. Comfort and a secure fit are essential for the best audio experience, and we understand if the size of this specific model didn't meet your needs. We encourage you to explore other Sony true wireless models, such as the WF-1000XM5, which come with different tip materials and are engineered for various ear shapes, to find a set that provides a larger and more secure fit.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony and Best Buy for the win.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item so much that i bought a second pair as backup. Using locker pickup made it even easier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zchameleon,

      We are thrilled to hear that you love your WF-C710N earbuds so much that you’ve already picked up a backup pair! It is wonderful to know that the Glass Blue color and the convenient locker pickup at Best Buy made the experience even better for you. We appreciate your loyalty to Sony and are glad these earbuds are working out so well for your daily needs. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound loud I recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far so Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far quality is great for the price. This specific item wasn’t on display and I appreciate the gentleman that did the extra research to compare and contrast making my decision easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color, great sound, and nice eq changeability. Fair for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but pricey. Works well, and can handle sweat. Great overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Henderson,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the performance and sweat resistance of the WFC710N earbuds. Your recognition of their quality means a lot to us, especially as we strive to deliver products that enhance your experience. Thank you for sharing your thoughtful feedback—it truly encourages us to keep delivering great value.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Present for christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how they will be because it is a christmas present. The person at best buy was a big help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my pros, solid all around. They come with an app that allows the to operate like an apple ecosystem AirPod. Battery life is slightly less good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI TyshaunJ,

      We appreciate you choosing the WF-C710N earbuds and are glad they are a solid replacement for your previous pair. We specifically designed the Sony Headphones Connect app to give you deep customization, so we are thrilled you're enjoying those features! Regarding the battery life, please ensure the noise-canceling (ANC) is set to your preferred mode in the app, as constantly running ANC can impact battery performance. If you continue to notice unexpected battery drain, please make sure your firmware is updated through the app. Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    I wish the had more options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had more options in store...i got these because that's all they had in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance on these earbuds is great, happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MiguelC!

      We’re pleased to hear that you are happy with your purchase. It is great to know that the performance of the WF-C710N is meeting your expectations.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Good for listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonya earbuds are good when watching videos and listening. I had a hard time getting the noise canceling to work. I have taken back to store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monty,

      Thanks for the review. We are glad you were able to enjoy the amazing sound quality from Sony's Earbuds. Although, we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Thanks for considering Sony products, Have a nice day,
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Very recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a better option compared to the higher price ear buds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, ThomasH!

      We’re glad to hear your WF-C710N earbuds are working great. It’s rewarding to know you find them to be a high-quality, high-value alternative to more expensive options!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Once set to go, there was no problem with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Bashful!

      We are so pleased to hear that your WF-C710N earbuds are working well for you. It's great to know that once you had them set up, you haven't had any problems.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Good but not great for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some really good sounding earbuds! My only problem was they fit. They moved too much for my liking. Work keeps me moving and they did not work out. Still would like to get with the foam tips like the big brother type. Still not a bad product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice, but they do cut out once in a while.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerreneW,

      We're so glad to hear that you’re enjoying your Sony earbuds and thank you for sharing your 4-star rating! The WFC710N pairs clear sound and comfortable design for everyday listening, and it’s great to know you’re pleased with them overall. If you notice occasional audio cut-outs, checking for Bluetooth interference or making sure your earbuds are within range can sometimes help improve the experience; Also, making sure that the device is up to the latest firmware update can help! You can check that information in the Sony Sound Connect app.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a great gift for any age makes time relaxing for all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, GarySmickey1!

      We are so happy to hear that the WF-C710N is helping everyone stay relaxed. Its lightweight design and noise-canceling technology are perfect for finding that "quiet moment" anywhere you go.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    New buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great very clear and a great value nice colors as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnB,

      We are pleased to hear that you are enjoying the clarity, value, and color of your new earbuds! We strive to combine style with high-quality performance, and it's great to know we hit the mark for you. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Better than samsung headphones but still has issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than samsung headphones but still the case doesn't keep a decent carge like samsung and had issues with only one headphone connecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works well. Impressed with them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshleeP,

      Thank you for choosing Sony!

      We’re honored to hear that the WFC710N earbuds are impressing you with their performance. It’s wonderful to know they are working well and enhancing your audio experience. Your positive feedback encourages us to keep delivering quality products that users can rely on.

      Best regards,
      -Fred Sony_US