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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 388 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 388 reviews
  • Rated 5 out of 5 stars

    Favorite wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life nice design and app that works with headphones to assist with settings connection and daily use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulianP,

      We're thrilled to hear you're enjoying your WF-C710N headphones! It's fantastic to know that the long battery life, sleek design, and the functionality of the Sony | Headphones Connect app are making a positive impact on your daily listening experience. We designed these headphones with features like the app integration to ensure seamless connection and personalized settings, and your feedback confirms we're on the right track.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're better than 700s ,their predecessors but. They have some issues, the touch is more hassle than the button. I sometimes click it on accident and because of their weight they fall out easier than the 700 series. Even if you fit the ear buds in with the right size cushion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, thank you for taking the time to leave a review of the Sony - WFC710N! We're very glad to hear you find them an improvement over the 700 series in many ways, and we appreciate your honest feedback. We understand that touch control can take a bit of getting used to, and accidental taps can be frustrating. Fit and comfort are always a top priority, so your input on how they feel during use is very helpful for our product team. Thanks again for your feedback and for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Good quality earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds. The noise cancellation is excellent and the sound is great, for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dshill1,
      Thanks for the review about your new WF-C710N!
      It is fantastic to know that the sound quality and noise cancellation are working out so well for you.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well. Easy to pair to your phone. In fact, came up to ask. Sound is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PnflFdr! It is fantastic to know that your WF-C710N earbuds are working well for you.

      We designed these earbuds with a focus on providing a quick and simple user experience, so it's wonderful to hear that they were so easy to pair with your phone. It brings us great satisfaction to know that you are also enjoying the great sound quality. We strive to make our products as seamless as possible, from the moment you take them out of the box.

      Thanks again for choosing Sony and for sharing your feedback with us! We hope you continue to enjoy your listening experience.

      Best regards,
      Gus Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    My review of Sony earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Noise cancellation could be a little better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrederickP!
      We are very glad to hear that you’re enjoying the great sound quality of your WF-C710N. We appreciate your honest feedback regarding the noise cancellation as we're always looking to improve.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Good earbuds for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is good, and the design is nice! Not to bulky or stands out too much! Perfect for any scenario!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Linda,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Earbuds! With up to 8.5 hours on your earbuds and up to 21.5 hours in the case, enjoy all-day comfort and up to 30 hours of listening, and including Advanced Noise Canceling and Dual Noise Sensor technology, it filters exterior sound using two microphones and allows you to enjoy more of your music!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me these are easy to use and have nice sound with a nice fit to my ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baker, thank you for the five-star review! We're immensely pleased to hear that you're enjoying the Sony WF-C710N headphones. It's great to know that you find them easy to use, and that the sound quality and fit are working perfectly for you. We appreciate you taking the time to share your positive experience and choosing Sony! Best regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all was a good gift seem to work as advertised and fit good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryI,

      We are elated to hear that your new WF-C710N headphones were such a successful gift! It is great to know that the comfortable fit and reliable performance are exactly what you were looking for. We aim to provide a seamless listening experience right out of the box, and we are so glad they are working perfectly for you.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very good noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life great a little bulky in your ear excellent sound and build quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MATTHEWC,

      We're glad to hear you're enjoying the excellent sound and impressive battery life of your Sony WF-C710N Truly Wireless Noise-Canceling Earbuds! We design our earbuds for a secure fit and optimal sound quality. For comfort, please try experimenting with the different ear tip sizes included to find the best seal for your ears.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great sound, a few nitpicks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best earbuds I have ever owned in terms of sound quality. I used to doubt that the audio would be that different between different earbuds, but boy was I wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mpMp,



      We’re so happy we could prove those doubts wrong! It’s wonderful to hear that the sound quality has completely changed your perspective and that these are the best earbuds you’ve owned. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Pleased... but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome, sleek buds with a sounf quality that is better than my Raycons and about is good as my over ear Sony WH-CH720N headphones. I would not consider discarding them, however... I constantly find myself wishing they fit in my ear a little better. Maybe they could do an eartip expansion pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, and noise cancelling in this middle price range. In addition, this model has Long life battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the battery life is great. It pairs between my phones seamlessly as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds are a joy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and price is fair. Sound better than beats for. So product is great 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer2007,

      We’re thrilled to hear you’re enjoying the sound quality and finding them to be a 10/10 value! It’s great to know they’re hitting the mark and outperforming the competition for you. Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Stop the search, these are ‘Ideal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Absolutely in love! These Sony WF-C710N earbuds shocked me, and they are incredible. If you want crystal-clear sound, rich bass, and amazing noise-canceling that feels like a personal escape, stop searching because these are ideal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zahra,

      That's absolutely wonderful feedback! We are thrilled that the WF-C710N earbuds "shocked" you with their quality, and you are absolutely in love with the crystal-clear sound, rich bass, and the incredible personal escape provided by the noise canceling!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable, and great noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsakO,

      That's excellent to hear! We're delighted that you're enjoying the Sony WF-C710N Wireless Noise-Cancelling Earbuds so much. It sounds like you're experiencing exactly what we aimed for: a fantastic balance of clear sound, comfortable fit for extended listening, and effective noise canceling to help you focus on your audio.

      Thank you for your 5-star review! We're thrilled you're so happy with your WF-C710N. We appreciate you choosing Sony!

      Best regards,
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Amazing quality for amazing price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The quality is better than my AirPod pro 2 and has a nice snug fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your fantastic feedback, lobasonlysimp! We're thrilled to hear that you're loving your WF-C710N earbuds and that they exceed your expectations, even compared to other premium options. We're especially glad you find the sound quality and snug fit to be standout features—our team puts a lot of effort into both the audio performance and comfort of our products. Enjoy your music and feel free to share any other experiences you have with your Sony earbuds!

      Thanks for choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great value for features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the earbuds with a great value for features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KarrP!

      We are so glad to hear that you're loving the look of your new WF-C710N earbuds! We put a lot of thought into the design—especially with that new "Glass Blue" transparent option—so it’s great to see it’s a hit with you.

      It’s also wonderful to know that the feature set is providing great value for you. Whether you're using the improved Noise Canceling or the Multipoint connection to stay on top of two devices at once, we’re thrilled these buds are fitting so well into your daily routine.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely stunning color

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Its not high fidelity but its good. I’m using them with apple music and its handles AAC codec superbly. App support is the same with ither sony headphones/earbuds. Case feels good and the hinge seems fine. It has a spring locking system that feels fine, only time will tell. The color of them is beautiful. Glacier Blue is by far the best color I’ve seen an earbud. Its translucent design looks better than the translucent beats studio buds plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Great noise cancellation and audio alittle bit better then my air pods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Kaleall!

      We are so happy to hear that you are enjoying the audio quality and noise cancellation on your WF-C710N! It is great to know that they are standing out even when compared to your other devices. We designed these to provide an immersive, focused listening experience at an excellent value, so hearing that they are hitting the mark for you is wonderful.

      Thank you for choosing Sony and for being part of the community!

      Best regards,

      Gus, Sony Social Media Team sony-global